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Author Company advice?
diddon
Member

Registered: 23rd Apr 02
User status: Offline
24th Jun 03 at 05:58   View User's Profile U2U Member Reply With Quote

Has anyone had dealins with the following companies

online autosport in staffs
direct car parts in sunderland

and also what are PVD like on deliveries???

Thanks
carnoisseurcraig
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Registered: 4th Jun 03
Location: Inverness
User status: Offline
24th Jun 03 at 08:27   View User's Profile U2U Member Reply With Quote

never heard of the other two because im so far north.

PVD are shite on deliveries, they never answer the phone. Maybe they are really busy but they have to get summin sorted out cos they are gettin a bad name.
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
24th Jun 03 at 08:47   View User's Profile U2U Member Reply With Quote

PVD always answer the phone unless all 6 lines are tied up.

We've switched to UPS now for deliveries - Parceline weren't the greatest.

carnoisseurcraig
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Registered: 4th Jun 03
Location: Inverness
User status: Offline
24th Jun 03 at 08:51   View User's Profile U2U Member Reply With Quote

no they never. I have tried shitloads of times.

Also that doesnt explain why a conversion kit takes 6 weeks to get to my house in scotland. U cannot blame the carrier for that. Ok, they may have been out of stock, but six weeks.

Even Zender dont take as long as that to arrive. and all there kits are made to order in GERMANY.
Joff
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Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
24th Jun 03 at 09:08   View User's Profile U2U Member Reply With Quote

Then you're ringing the wrong company I'm afraid.

If the conversion kit is in stock then it'll take a day or so to get to you. If the conversion kit hasn't even left Holland then go figure.
CRB 553
Member

Registered: 5th Apr 02
Location: NE Drives: Punto GT
User status: Offline
24th Jun 03 at 09:09   View User's Profile U2U Member Reply With Quote

strange i always get through to them....
Pete
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Registered: 20th Sep 99
Location: Northampton
User status: Offline
24th Jun 03 at 09:10   View User's Profile U2U Member Reply With Quote

Craig,

Ring me.

01604 797960.

6 phone lines.

Nobody else is having problems!

Our engine kits are made to order in HOLLAND.
Pete
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Registered: 20th Sep 99
Location: Northampton
User status: Offline
24th Jun 03 at 09:15   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by carnoisseurcraig


Even Zender dont take as long as that to arrive. and all there kits are made to order in GERMANY.


One point - as most Zender parts are plastic, they're not made to order but made in batches....
broster
Premium Member

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Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
24th Jun 03 at 09:17   View Garage View User's Profile U2U Member Reply With Quote

iv neva had probs with phonin pvd an they always delt with me well, infact when i go back to uni im gunna be buyin loads off them, (discount????)
Joff
Member

Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
24th Jun 03 at 09:22   View User's Profile U2U Member Reply With Quote

Disc..?? Never heard that word before, sorry.
broster
Premium Member

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Registered: 6th Dec 02
Location: Drives: E39
User status: Offline
24th Jun 03 at 09:30   View Garage View User's Profile U2U Member Reply With Quote

haha! fair one! havnt got my pvd catalogue so can i have a pice for lexmaul cams (1.4 16v) an fk coilovers plz, can u u2u me the pices!
carnoisseurcraig
Member

Registered: 4th Jun 03
Location: Inverness
User status: Offline
24th Jun 03 at 10:57   View User's Profile U2U Member Reply With Quote

i wasnt wanting thru now. It was in the past. before i opened the shop. No need now. I was just putting my point across. No agro intended. thats the thing when ur on a comp, u canna see ppl facial expressions and tone.

I was just mearly saying i couldnt get thru and my conversion kit took 6 weeks. No word of a lie.
Joff
Member

Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
24th Jun 03 at 11:13   View User's Profile U2U Member Reply With Quote

If you appreciate that words can be misunderstood when typed, then you should make an effort to let your thoughts known.

PVD have had problems in the past and Pete and Vicki have made big efforts to get a sales team in place and to make sure calls are answered.

Yes your conversion kit took 6 weeks, but you insinuated that the courier was to blame. Prior delays with the MTECH kits have been explained already and kits are coming into the country a lot sooner now.
3CorsaMeal
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Registered: 11th Apr 02
User status: Offline
24th Jun 03 at 11:38   View User's Profile U2U Member Reply With Quote

PVD r excellent on deliveries. got my order within 24hrs, answered the phone like any normal person, and they even phoned me back to confirm some bits, was well impressed
marcbcorsa
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Registered: 15th Sep 02
Location: Harrogate
User status: Offline
24th Jun 03 at 12:15   View User's Profile U2U Member Reply With Quote

cant fault PVD one bit, wen i ordered my clusters, the guy was helpful, n then i got my clusters the next day!!! well impressed.
Joff
Member

Registered: 17th Oct 00
Location: Cambridgeshire
User status: Offline
24th Jun 03 at 16:41   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by 3CorsaMeal
PVD r excellent on deliveries. got my order within 24hrs, answered the phone like any normal person, and they even phoned me back to confirm some bits, was well impressed


Sorry but Baz isn't like any normal person.
bazgooch
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Registered: 25th Mar 01
Location: Bracknell
User status: Offline
24th Jun 03 at 16:52   View User's Profile U2U Member Reply With Quote

Uh???
LEE69
Member

Registered: 10th Sep 02
User status: Offline
24th Jun 03 at 17:00   View User's Profile U2U Member Reply With Quote

http://www.tuning.co.uk/

PVD :
Karnage Corsa
Member

Registered: 4th Nov 02
Location: Norton, Stockton-on-Tees
User status: Offline
24th Jun 03 at 18:44   View User's Profile U2U Member Reply With Quote

I have had quite a few things from pvd actually I thought they were great, really helpful on the phone and think me exhaust and filter came the day after ordering and a few other bits around 2 days cant fault them

 
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