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Author Reviews of: Virgin Media Phone Line / Broadband (ADSL)
dannymccann
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Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
8th Apr 09 at 16:47   View User's Profile U2U Member Reply With Quote

As above please, just your experiences, positive and negative. Im more interested in reliability and speed than customer service, as long it works I wont need to use cust serv

Thanks

edit - Ive had a look at SamKnows and the property im looking at is about 1km give or take 0.5km from the nearest exchange

[Edited on 08-04-2009 by dannymccann]
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
8th Apr 09 at 16:51   View User's Profile U2U Member Reply With Quote

I have Virgin ADSL, its wank.

Always been slower than the BT we had before hand, randomly cuts out, doesn't like working between the hours of 12 till 2.

As soon as mother dear gets round to ringing for the mac code we are off.
smcGSI16V
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Registered: 26th May 03
Location: Farnborough Drives: Thurlby 888 CDTi No.98
User status: Offline
8th Apr 09 at 16:53   View User's Profile U2U Member Reply With Quote

Iv'e never had any problems, very reliable and the customer service has been very good when ive moved twice.

My biggest problem is speed, but im not hoping for miracles as im about 5 miles away from the exchange so it is always going to be slow.
John
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Registered: 30th Jun 03
User status: Offline
8th Apr 09 at 18:37   View User's Profile U2U Member Reply With Quote

Worst company ever. You WILL be back here complaining if you make the mistake.
dannymccann
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Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
9th Apr 09 at 06:17   View User's Profile U2U Member Reply With Quote

But why John? Ive had my mobile with Virgin before and they were nothing short of excellent, both in price, coverage and cust serv
Leighton
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Registered: 21st Feb 01
Location: Liverpool
User status: Offline
9th Apr 09 at 08:38   View Garage View User's Profile U2U Member Reply With Quote

I have the XL one and its great, dont get very much down time and doing speed test i get within 256K of what i am supposed to be getting.
bubble
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Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
9th Apr 09 at 09:00   View User's Profile U2U Member Reply With Quote

i dont understand why everyone moans. i have 20mb, speedtest always shows 21mb, and torrent downloads are now normally 1700kb sec.

im very happy
John
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Registered: 30th Jun 03
User status: Offline
9th Apr 09 at 10:50   View User's Profile U2U Member Reply With Quote

I don't understand why you haven't read his question properly.

http://www.corsasport.co.uk/board/viewthread.php?tid=400804

I didn't need the customer service until I had problems.
pow
Premium Member

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Registered: 11th Sep 06
User status: Offline
9th Apr 09 at 10:52   View Garage View User's Profile U2U Member Reply With Quote

Sky broadband pwns all tbh
John
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Registered: 30th Jun 03
User status: Offline
9th Apr 09 at 11:08   View User's Profile U2U Member Reply With Quote

He's not llu so he can't get the cheap sky package, they charge about 17 and think they have a 40gig cap, o2 charge 17 and don't have a cap atm.
Adam_B
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Registered: 13th Dec 00
Location: Lancashire
User status: Offline
9th Apr 09 at 11:20   View User's Profile U2U Member Reply With Quote

we have Virgin broadband at home, we have had it since it was blueyonder, never had a problem.
Joe
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Registered: 20th Jun 04
Location: Hesketh Bank, Lancashire
User status: Offline
9th Apr 09 at 11:21   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by bubblevaux
i dont understand why everyone moans. i have 20mb, speedtest always shows 21mb, and torrent downloads are now normally 1700kb sec.

im very happy


Won't that be cable though?

From my experiance, the ADSL service is wank. I wouldn't touch them with a bargepole.
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
9th Apr 09 at 14:33   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Joe
quote:
Originally posted by bubblevaux
i dont understand why everyone moans. i have 20mb, speedtest always shows 21mb, and torrent downloads are now normally 1700kb sec.

im very happy


Won't that be cable though?

From my experiance, the ADSL service is wank. I wouldn't touch them with a bargepole.


ooh my bad, i thought he meant the cable under the ground optic one.

cannae comment bout adsl one.......
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
9th Apr 09 at 19:41   View User's Profile U2U Member Reply With Quote

Yea its ADSL i need to know about, Pow I dont really want Sky to be honest, I dont need their Tv packages and as John said im not in their 'special area' so their broadband is as expensive as everyone elses
John
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Registered: 30th Jun 03
User status: Offline
9th Apr 09 at 20:15   View User's Profile U2U Member Reply With Quote

O2 are popular atm, i'm quite happy with them so far(non llu).
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
9th Apr 09 at 20:22   View User's Profile U2U Member Reply With Quote

Its going to have to be Sky or Virgin, as they will both install their own landline for 25 / 30 respectively, unlike the robbing bastards at BT for 125


John
Member

Registered: 30th Jun 03
User status: Offline
9th Apr 09 at 20:29   View User's Profile U2U Member Reply With Quote

Do they install it even being non llu, didn't know that.

I'd go with sky, although i've had no experience of their llu service I know virgin are terrible so the lesser of 2 evils.
dannymccann
Member

Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
9th Apr 09 at 20:47   View User's Profile U2U Member Reply With Quote

Yea non-llu they do the line switching business, only problem is because of the area the Sky BB is 17.50 or something a month + 10 line + 16.50 for TV which is obv 44 a month, thats 10 more than im paying now, plus youve got the actual line activation of 25 and the Sky install of 60 as well, so im definetly swaying toward Virgin, just because its cheap

 
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