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Author Computer Help
Martyn
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 17th Oct 03
Location: Luton
User status: Offline
   30th Oct 03 at 09:17   View User's Profile U2U Member Reply With Quote
I tryied to install Norton AntiVirus, and it said cannot istall cause an older Virsion is already installed. So I went to Add and Remove Programs and I click Norton and it said cannot find some file to unistall it. I searched for anyfiles or Norton Antivirus but it cant find any files????
mike_1.2LS96
Member
Registered: 23rd Oct 03
Location: Darlington | Mazda 323 1.8 Exec
User status: Offline
30th Oct 03 at 11:02   View User's Profile U2U Member Reply With Quote
Maybe you deleted the install folder. If you still have an earlier version, you could try reinstalling that, then uninstalling. And trying the new one again.
Martyn
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 17th Oct 03
Location: Luton
User status: Offline
30th Oct 03 at 11:33   View User's Profile U2U Member Reply With Quote
I cant find any install files for it at all
Martyn
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 17th Oct 03
Location: Luton
User status: Offline
30th Oct 03 at 13:59   View User's Profile U2U Member Reply With Quote
TTT
Mikorsa16v
Member
Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
User status: Offline
30th Oct 03 at 15:53   View User's Profile U2U Member Reply With Quote
i had that problem, i will try to find some things, you need to edit the registry.. hang on
kingdomcorsa
Member
Registered: 15th Jul 03
User status: Offline
30th Oct 03 at 15:56   View User's Profile U2U Member Reply With Quote
how about running regedit.exe, searching for folders with Symantec, Norton etc, and deleting them off, and the try running the install again.
Mikorsa16v
Member
Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
User status: Offline
30th Oct 03 at 15:56   View User's Profile U2U Member Reply With Quote
i cant remember how to do it, but basically i went through the registry (be careful!) and deleted everything to do with symantec, or NAV (norton antivirus) if u have not got anything else installed by semantec. then do a search for anything by semantec and delete them

hth
Gambit
Member
Registered: 5th Jun 00
Location: Common Sense HQ
User status: Offline
30th Oct 03 at 15:58   View User's Profile U2U Member Reply With Quote
run a regclean twice over before you start deleting reg entries

makes things a lot easier
Mikorsa16v
Member
Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
User status: Offline
30th Oct 03 at 15:59   View User's Profile U2U Member Reply With Quote
HKEY_CURRENT_USER>Software>look for symantec folders

HKEY_LOCAL_MACHINE>SOFTWARE>look for symantec folders

do at your own risk lol, to run regedit goto Start>Run> then type in "regedit" without quotes.HTH
Mikorsa16v
Member
Registered: 2nd Sep 02
Location: Burgess Hill, West Sussex
User status: Offline
30th Oct 03 at 16:00   View User's Profile U2U Member Reply With Quote
hows that done Gambit, feature of regedit? like a restore thing
Gambit
Member
Registered: 5th Jun 00
Location: Common Sense HQ
User status: Offline
30th Oct 03 at 16:10   View User's Profile U2U Member Reply With Quote
its a little app from microsoft, although it says it only works on 95/98 & NT, it actually works on all Windows OS as the registry is in the same place for all them


http://download.com.com/3000-2094-881470.html?tag=list

after it deletes it, it gives you a file of what it has deleted, so u can reverse it if necessary
Martyn
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 17th Oct 03
Location: Luton
User status: Offline
30th Oct 03 at 17:44   View User's Profile U2U Member Reply With Quote
Huh so I go to run and regedit?
Martyn
USER UNDER INVESTIGATION - DO NOT TRADE

Registered: 17th Oct 03
Location: Luton
User status: Offline
30th Oct 03 at 17:46   View User's Profile U2U Member Reply With Quote
what does this regclean download do?
Gambit
Member
Registered: 5th Jun 00
Location: Common Sense HQ
User status: Offline
31st Oct 03 at 10:04   View User's Profile U2U Member Reply With Quote
its a little program, you download it then double click it to run it

no need to go near regedit as yet

 
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