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Author Blackberry Email Setup
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 11:11   View User's Profile U2U Member Reply With Quote

Got a username and password from outlook express.

Settings it wants: Username / Password / Outlook Web Access URL / Mailbox name

Settings I should put it...
Username: Part of the email address before the @?
Password: ********* - Self explanitory
Outlook Web Access URL: Would this be something like http://exchange.btconnect.com/exchange ??
Email address: example@btconnect.com

Little help please

andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
14th Aug 08 at 11:32   View User's Profile U2U Member Reply With Quote

yeah, may not need the second /exchange bit. may also need https:// instead of http://

will just be the same as you'd use for webmail on an ordinary machine


[Edited on 14-08-2008 by andy1868]
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 11:44   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by andy1868
yeah, may not need the second /exchange bit. may also need https:// instead of http://

will just be the same as you'd use for webmail on an ordinary machine


[Edited on 14-08-2008 by andy1868]


Didn't work.

The mailbox name appears to be part of the link it tries to get it from. I just put "Ian" (Guy who's phone it is) and it didn't work.

Tried inbox / exhange / mail / mailbox
Ian W
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Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
14th Aug 08 at 11:47   View User's Profile U2U Member Reply With Quote

Is the email account your trying to access an inhouse company one (work email) one or a pop3 account i.e bob@hotmail.com?
Whittie
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Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 11:58   View User's Profile U2U Member Reply With Quote

@btconnect.com

But is connected up to outlook express in his office, so phone should be able to?
John
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Registered: 30th Jun 03
User status: Offline
14th Aug 08 at 12:04   View User's Profile U2U Member Reply With Quote

Do blackberrys not connect up to exchange servers, not just normal pop3 accounts?
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 12:08   View User's Profile U2U Member Reply With Quote

Yeah they do, there's two options, pop3 or outlook.
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
14th Aug 08 at 12:12   View User's Profile U2U Member Reply With Quote

Their are two blackberry set ups as far as i am aware.

One of our customer blackberreis screwed up so i set exchange to forward a copy of the e-mail to his phone.
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
14th Aug 08 at 12:38   View User's Profile U2U Member Reply With Quote

just been talking to my boss alex as he knows more than me, he says to make sure the blackberry has been provisioned for enterprise use, you'll have to make sure with your service provider. it may give you the option to use exchange but it will never work without it.

the other key factor is on the exchange server, the blackberry enterprise software needs to be installed on top of exchange for it to talk to the blackberry properly

i don't really understand much about it, just telling you what he said to me



Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 12:47   View User's Profile U2U Member Reply With Quote

Thanks dude, there's already an outlook open and working though.

You can have multiple accounts and select them, when I try to add this accound it doesn't work.

Basically the client is a chap who has his business email set up on his phone, under his business URL. He also wants his private account set up in the same way.
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 12:47   View User's Profile U2U Member Reply With Quote

Thinking about it, I guess I could forward all incoming emails from his private to his business
andy1868
Member

Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
14th Aug 08 at 12:50   View User's Profile U2U Member Reply With Quote

yeah that would be one way. is his private one through btconnect then? do they definately support you using the exchange option?
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 12:56   View User's Profile U2U Member Reply With Quote

Not sure, how could i find out?
andy1868
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Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
14th Aug 08 at 13:02   View User's Profile U2U Member Reply With Quote

what URL have you been using? try https://email.btconnect.com/exchange
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 13:13   View User's Profile U2U Member Reply With Quote

Will try that now
Whittie
Member

Registered: 11th Aug 06
Location: North Wales Drives: BMW, Corsa & Fiat
User status: Offline
14th Aug 08 at 15:44   View User's Profile U2U Member Reply With Quote

Didn't work, just going to forward the emails, easier tbh
Ian W
Member

Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
14th Aug 08 at 19:08   View User's Profile U2U Member Reply With Quote

I doubt that bt connect is using OWA so you could forget the exchange bit, more than likely find the address needed on the btconnect FAQ's
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
14th Aug 08 at 19:28   View User's Profile U2U Member Reply With Quote

exchange.btconnect.com i would use. is it enterprise activated with a SOC?

 
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