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Author Bloody Britsh Gas
Stu_22
Member

Registered: 25th Mar 02
Location: Luton
User status: Offline
12th Feb 08 at 22:14   View User's Profile U2U Member Reply With Quote

Just had a new boiler put in moved from downstairs to uptatairs with a new fancy combi boiler. Then tonight with having a shower water started pouring out of the celling straght through downstairs and into my dads computer office through the lights.
Had to jump out of the shower and turn off electrics and water

Emergency engineer has been round capped a few pipes and turned everything back bar the light circuit.

Now what can we claim and what shall I be like with the fitting engineer tomorrow.
Daniel_Corsa
Premium Member

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Registered: 21st Apr 04
Location: Wigton, Cumbria
User status: Offline
12th Feb 08 at 22:23   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Stu_22
Now what can we claim and what shall I be like with the fitting engineer tomorrow.


Don't be an arse it will get you no where, depending if they admit fault to what you will be able to claim for!

If they admit their fault, claim for everything possible, your old mans office, being out of action? cause him loss of earnings?


April '06' Corsasport Feature Car | Aug '08' Total Vauxhall Feature Car | Spring '09' Fast Car Feature Car
Stu_22
Member

Registered: 25th Mar 02
Location: Luton
User status: Offline
12th Feb 08 at 22:28   View User's Profile U2U Member Reply With Quote

Dont get me wrong the fitting engineer is a nice guy, I do feel a bit soory for him.

The office is soaking though

Will see what he says tomorrow
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
12th Feb 08 at 23:54   View User's Profile U2U Member Reply With Quote

TBH claim for everything that's damaged, your within your rights to do that as eithe way it's not been fitted correctly.

But be nice about it, being arsey just makes it awkwards.
mattk
Member

Registered: 27th Feb 06
Location: St. Helens
User status: Offline
13th Feb 08 at 00:25   View User's Profile U2U Member Reply With Quote

you got British Gas to move a boiler for you, I wont ask how much they charged

We once priced a heating up and came with a figure of around £2700 ( and we were making a fair bit on that cause we didnt want to do it really ) and the owners said " my gosh thats cheap, British Gas have just quoted us................



£5300!

they really are rip off merchants, claim yourself silly
Andrew
Member

Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
16th Feb 08 at 18:57   View User's Profile U2U Member Reply With Quote

I'm in the wrong game Matty
aid03
Member

Registered: 21st Aug 06
Location: aberdeen
User status: Offline
17th Feb 08 at 15:24   View User's Profile U2U Member Reply With Quote

hey there i work for british gas it all depends on wot kind of boiler u have installed and how long it was in for b4 it leaked ill be honest ull get no were trying to get money of them ull get a discount on insurance from them if u have it ..

[Edited on 17-02-2008 by aid03]
Twiggy
Member

Registered: 15th Oct 04
User status: Offline
17th Feb 08 at 21:29   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by mattk

£5300!

they really are rip off merchants, claim yourself silly


had a quote and they were just pie in the sky figures and was laughed out our house!!!!

[Edited on 17-02-2008 by Twiggy]
mattk
Member

Registered: 27th Feb 06
Location: St. Helens
User status: Offline
17th Feb 08 at 21:49   View User's Profile U2U Member Reply With Quote

and as proved in the first post, the prices doesnt reflect the quality
Stu_22
Member

Registered: 25th Mar 02
Location: Luton
User status: Offline
18th Feb 08 at 17:19   View User's Profile U2U Member Reply With Quote

to be fair most of the actual fitting was good. It was the surveyor guy that let us down. He ws supposed to cheque evrything out details on the pipe work and all that.
The fitter turned up with no idea what he was doing.

Anyway the boiler meant there was no need for a cold water tank in the atic to feed the bathroom and shower so the pipe work from the tank was cut out. The cold pipe from the shower to the tank was left in place so while having a shower hot water went straight across the shower mixer tap into the cold water pipe up into the atic filling up the tank which drained onto the celling. So that was parlty the fitters fault.

We have with held £500 so see what they say
mattk
Member

Registered: 27th Feb 06
Location: St. Helens
User status: Offline
18th Feb 08 at 19:00   View User's Profile U2U Member Reply With Quote

what a fucking amature mistake

 
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