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Author Modem problem
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
22nd Mar 04 at 14:14   View User's Profile U2U Member Reply With Quote

I keep losing power to my modem resulting in my connection being lost. Ive recently formatted the computer and reinstalled the modem.

I reformatted due to spyware stopping certain programs from running. Since the format these programs are still not working properlly. Mainly Norton and Paint.

Any ideas?
Nismo
Member

Registered: 12th Sep 02
User status: Offline
22nd Mar 04 at 14:19   View User's Profile U2U Member Reply With Quote

reboot


or thats what you'd get asking any tech support line
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
22nd Mar 04 at 14:20   View User's Profile U2U Member Reply With Quote

Yeah, im not ringing india to be told that
Nismo
Member

Registered: 12th Sep 02
User status: Offline
22nd Mar 04 at 14:33   View User's Profile U2U Member Reply With Quote

reformat

mjw_2k2
Member

Registered: 18th Sep 03
Location: Anglesey, North Wales
User status: Offline
22nd Mar 04 at 15:01   View User's Profile U2U Member Reply With Quote

i think that your modem driver may not be up to date? or you might need a new modem!! try downloading the latest drivers and update it before reformatting, u2u me if u get more trouble
drunkenfool
Member

Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
22nd Mar 04 at 15:22   View User's Profile U2U Member Reply With Quote

if it is a USB modem, you might need a self powered hub. Ive heard some stories about them taking more power than the standard motherboard USB sockets can provide.
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
22nd Mar 04 at 16:26   View User's Profile U2U Member Reply With Quote

All worked fine until i formatted yesterday though?
Drew
Banned

Registered: 24th Nov 01
Location: County Durham
User status: Offline
22nd Mar 04 at 17:41   View User's Profile U2U Member Reply With Quote

same prob here

when i use cd drive, to install something or burn a cd - the modem shuts off

if ya go to device manager, and into ya usb, ya can tell it not to switch off usb socket when low on power, which i did, and mine still shuts off
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
22nd Mar 04 at 17:46   View User's Profile U2U Member Reply With Quote

Fucking hell Drewston
PaulW
Member

Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
22nd Mar 04 at 17:55   View User's Profile U2U Member Reply With Quote

get an external USB hub (self-powered), only about £20 - £25! (USB-2 compatible)

its cos the USB modem is drawing too much power (literally sucking all the computer can give out via the USB), so when you ask that little bit more of the computer, it cuts off the power to the USB hub to help the system do the other job!

Having a million-watt PSU wont change things either, motherboard can only put out a MAX of 500ma per USB header, and the USB modem will draw about 450ma under idle, and peak 500ma+ on full load...

Only way then to get it back once it's shut down is to completely power the system off & reboot, but seriously, get a USB 4-port hub which has a mains supply to supply it with extra power & you'll be laughing!

http://www.dabs.com/uk/channels/hardware/usbhubskvmandswitchboxes/productView.htm?quicklinx=2V3Y

Theres a good one!!!

[Edited on 22-03-2004 by PaulW]
Cole
Member

Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline
22nd Mar 04 at 18:11   View User's Profile U2U Member Reply With Quote

something to do with the brand of usb ya got i have this trouble all the timne as i have viatech usbs and my modem dont really like at all get booted all the time
groom
Member

Registered: 19th Apr 03
Location: In front of my pc
User status: Offline
22nd Mar 04 at 18:13   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Drew
same prob here

when i use cd drive, to install something or burn a cd - the modem shuts off

if ya go to device manager, and into ya usb, ya can tell it not to switch off usb socket when low on power, which i did, and mine still shuts off


format c:
PaulW
Member

Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
22nd Mar 04 at 18:14   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ColeClio16v
something to do with the brand of usb ya got i have this trouble all the timne as i have viatech usbs and my modem dont really like at all get booted all the time


some VIA chipsets have a problem with early alcatel USB modems, but thats about it!

but if you do go through an external USB hub, the problem goes away!
Cole
Member

Registered: 11th Nov 02
Location: eastbourne Drives:zafira sold now a qashqai
User status: Offline
22nd Mar 04 at 18:17   View User's Profile U2U Member Reply With Quote

i will have to try that then
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
22nd Mar 04 at 18:22   View User's Profile U2U Member Reply With Quote

mine was fine till i formatted. now if the usb gets knocked i get cut off.

 
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