dan_m1les 
Member 
 
Registered: 8th May 06
 Location: Burnham, Buckinghamshire 
User status: Offline 
 
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I've got an iPad mini retinate and randomly it appears to have a fit with the volume going up and doing and muteing itself and unmuteing itself itself? 
 
Very strange and odd and have never experinced it before, any ideas?
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Balling 
Premium Member
 
Registered: 7th Apr 04
 Location: Denmark 
User status: Offline 
 
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If it's a Retina it'll still be under warranty. Just send it in. 
 
Could try with a software restore, I guess, but from your description that seems an unlikely fix.
 
 
    
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dan_m1les 
Member 
 
Registered: 8th May 06
 Location: Burnham, Buckinghamshire 
User status: Offline 
 
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Can I just take it to store and they'll swap it over or do i need to book an appointment etc?
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Balling 
Premium Member
 
Registered: 7th Apr 04
 Location: Denmark 
User status: Offline 
 
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Phone up the place you bought it and ask to the procedure?
 
 
    
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Brett 
Premium Member
 
Registered: 16th Dec 02
 Location: Manchester 
User status: Offline 
 
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Probs obvious thing, but does it have a cover on? The cover on mrs ipad would do the same to the volume button.
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dan_m1les 
Member 
 
Registered: 8th May 06
 Location: Burnham, Buckinghamshire 
User status: Offline 
 
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It has a smart cover copy, and no screen protector. 
 
Could it be the £10 ebay special that is messing with the sensors?
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Balling 
Premium Member
 
Registered: 7th Apr 04
 Location: Denmark 
User status: Offline 
 
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I think Brett is on about a cover that physically touches the buttons. 
 
Can't see how your fake Smart Cover would cause it, but should be pretty easy to determine.
 
 
    
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dan_m1les 
Member 
 
Registered: 8th May 06
 Location: Burnham, Buckinghamshire 
User status: Offline 
 
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Yeah I'll take it off at lunch and see waht happens, also spoken to Apple on live chat and they were surprisingly helpful!
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Brett 
Premium Member
 
Registered: 16th Dec 02
 Location: Manchester 
User status: Offline 
 
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Yeah, I mean the kind of cover that basically protects the rear and wraps around the edges of the ipad. Although it was grooved to fit the volume buttons, it kept touching them and making it have the same symptoms as yours. 
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