Doug
Member
Registered: 8th Oct 03
User status: Offline
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I need to upgrade my phone this month.
I just phoned up O2 and the best offer they can give me on the N82 is:
Keep existing tarrif (12 months) which is 800 mins & 1000 texts for 30 a month (should be 45) and the phone will be £89.99
Now I dont want to pay for the phone and I want to carry on with the existing tarrif. Whats my best plan of action?
Do I phone up and request my PAC code? Will they then give me what I want or will they give me the code and leave it a few days then phone me saying I can have it for free?
[Edited on 11-01-2008 by Doug]
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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post edited
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paul.mitchell1984
Member
Registered: 31st Aug 06
Location: Wakefield
User status: Offline
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i phoned to cancel ended up with a new contract (better) kept my existing contract aswell which gave me free broadband and free contract for 12 months so long as i diont use more than 25mins/txts which i wont anyhow i have been with them 8 years though, just push them, is there any other contract giviong phone cheaper?
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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No contracts anywhere near as good as mine 
I may just offer them £50 for the phone. although I really want it free!
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Have you spoken to any other providers?
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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Just call O2 retentions, theyll lick your arse to keep you
As said before, we can't match that deal due to the texts really
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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I have been on websites and no other provider can match what I am on at the moment.
And the N82 is exclusive to O2 which kinda makes it harder
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Jambo
Member
Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
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good deal
O2 are cunts tho, and impossible to bargain with ive found. Im guessing its just about how much u spend, im never more than £25 so they probably dont give a fuck about me
Try the retentions see what happens
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jacko198
Member
Registered: 1st Mar 07
Location: Buckinghamshire
User status: Offline
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Just say you will leave the company as youre not happy with the contract and upgrade. It will work 99% of the time
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dannymccann
Member
Registered: 9th Aug 06
Location: Doddington, Lincolnshire
User status: Offline
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quote:
Originally posted by jacko198
Just say you will leave the company as youre not happy with the contract and upgrade. It will work 99% of the time
But if it doesnt you could end up without your good rate contract if you actually put your money where your mouth is  hehe
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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quote:
Originally posted by Jambo
good deal
O2 are cunts tho, and impossible to bargain with ive found. Im guessing its just about how much u spend, im never more than £25 so they probably dont give a fuck about me
Try the retentions see what happens
Always been the same wiht me, i always get screwed over with upgrades co si dont spend much so always ended up havign to geta new contract and new numbe rlol
not anymores tho 
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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I was hoping someone may know someone who works in retentions so they could tell me how far I could push it
I think I will phone up and ask for my PAC code later on, see if that scares them
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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Just got my N82 on order free phone and 600 minutes and unlimted texts for £35 a month
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chris_uk
Premium Member
Registered: 8th Jul 03
User status: Offline
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just tell them your leaving and your going.
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richardworrall
Premium Member
Registered: 20th Sep 05
Location: Derby
User status: Offline
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ive told mine im changing providers cus of the crap reception at work. There giving me the PAC code on monday and not even trying to keep me even though ive been with em 10 years.
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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When they give you your PAC code does that mean you HAVE to change networks?
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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quote:
Originally posted by Doug
When they give you your PAC code does that mean you HAVE to change networks?
I need to know this
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MoNkEy MaGiC
Member
Registered: 12th Apr 03
Location: West - London Drives: Corsa GSi
User status: Offline
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yeah i think u get a pac code once you have handed in your notice for leaving the company but wanting to port your number over to a different network and i dont think theirs any going back after this!
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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I have heard differently.
Mate says that they are only valid for 30 days and dont automatically end your contract
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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Just called them and they didnt want to help me at all 
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bubble
Member
Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
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quote:
Originally posted by MoNkEy MaGiC
yeah i think u get a pac code once you have handed in your notice for leaving the company but wanting to port your number over to a different network and i dont think theirs any going back after this!
you dont have to use your pac code, but if you dont your current mobile phone service will continue.
once a pac is used, your service terminates with current provider
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richardworrall
Premium Member
Registered: 20th Sep 05
Location: Derby
User status: Offline
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as above!!
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Russ
Member
Registered: 14th Mar 04
Location: Armchair
User status: Offline
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quote:
Originally posted by Fad
Just got my N82 on order free phone and 600 minutes and unlimted texts for £35 a month
off who, 12 or 18 month.
my contarct is shit, 50 mins and 500 texts, now ilive with the bird need it the other way round
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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rang o2 ugrades said i wanted to same deal new customers get, then they said I would have to pay £50 for the phone but blagged it for free in the end.
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Russ
Member
Registered: 14th Mar 04
Location: Armchair
User status: Offline
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12 or 18 month?
my upgrade isnt for another month so we will see what happens
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