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Author sky/bt home hub trouble
Kurt
Member

Registered: 23rd Oct 05
Location: Hi
User status: Offline
5th May 07 at 09:26   View User's Profile U2U Member Reply With Quote

my mum got a letter from sky saying there gay and the box cant do a callback.. but im sure i plugged it in right, i had the wire from the sky box in the socket which has a double socket built into it, ive then got an extension running upstairs which the hub and upstairs box plug into and then the telephone downstairs is plugged into the remaining socket but sky reckon thats not right

anyone know where im going wrong?
Richie
Member

Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
5th May 07 at 09:35   View User's Profile U2U Member Reply With Quote

Do you have the sky box plugged into a microfilter
Kurt
Member

Registered: 23rd Oct 05
Location: Hi
User status: Offline
5th May 07 at 09:50   View User's Profile U2U Member Reply With Quote

i do now and my hub doesnt work, but there is a filter at the top of the extension that the upstairs sky box plugs in and the hub plugs in, that runs down into the double on the sky plug and into a microfilter and then the phone is in the other sky double i think

[Edited on 05-05-2007 by kurtofcc]
MikeD
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Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline
5th May 07 at 10:11   View User's Profile U2U Member Reply With Quote

you should have a filter in every phone socket
drax
Member

Registered: 5th Feb 05
Location: Sittingbourne, Kent
User status: Offline
5th May 07 at 10:13   View User's Profile U2U Member Reply With Quote

Sounds do me like you've got two microfilters on one line!

If you do that you are essentially drowning out the connection.
Kurt
Member

Registered: 23rd Oct 05
Location: Hi
User status: Offline
5th May 07 at 10:15   View User's Profile U2U Member Reply With Quote

thats probably what it is, can you get small to big converters though?

 
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