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Author LOL - Apple Technical Support
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
1st Feb 06 at 11:56   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by dave17
Ipod warranty returns / techical support - 0870 876 0753

prepare yourself for a conversation with an american


I'm ringing them at lunch, just to have a conversation with an American
Cybermonkey
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Registered: 22nd Sep 02
Location: Sydney, Australia
User status: Offline
1st Feb 06 at 11:57   View User's Profile U2U Member Reply With Quote

HELLO SIR HOW MAY I HELP YOU TODAY?

i want to have a conversation with an american too
Black Corsa SRi
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Registered: 25th May 02
Location: ---Stockport---- Drives: Pug 206 Roland Garros
User status: Offline
1st Feb 06 at 12:01   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Cosmo
quote:
Originally posted by Cybermonkey
how do you explain the battery life on my ipod then?


I dont know, Im guessing you have managed to let it run down enough some of the times you've charged it, probably without realising.


yeah as cosmo said i'd say its just good luck. Ni-Cads need 'looking after' with conditioning charges etc whether they are two minutes old or 2 years old they will eventually get a memory and hardly hold a charge if you dont only charge em when they are flat or virtually flat and fully charge them too and not just a quick boost. its the same with mobile phone batteries eventualy they pack in too if not looked after correctly.

You can get away with occaisionally not following the rules and chargeing when not empty and just for 1/2 an hour to see you through sort of thing but do it too oftena dn you'll ruin the battery
John
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Registered: 30th Jun 03
User status: Offline
1st Feb 06 at 12:04   View User's Profile U2U Member Reply With Quote

Lithium ion batteries in new phones don't need any looking after.
Black Corsa SRi
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Registered: 25th May 02
Location: ---Stockport---- Drives: Pug 206 Roland Garros
User status: Offline
1st Feb 06 at 12:09   View User's Profile U2U Member Reply With Quote

to an extent all batteries do mate but i know what your saying they better than Ni-Cads
Ojc
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Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
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1st Feb 06 at 12:10   View User's Profile U2U Member Reply With Quote

I have Ni-Cad batteries in my BB guns, big 9.6v 3000 mhamp ones, when you buy them they have a charge in them, I have a discharger that I plug into the battery to make it totally flat, then have to leave it to charge for 22 hours before being able to use it.

Same principle for Ipod batteries.

You lot are gay.
Rebrabuk
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Registered: 28th Mar 04
Location: North East
User status: Offline
1st Feb 06 at 13:05   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by dave17
Me - 'it makes a clonking noise and doesnt turn on, what shall i do?'

Apple - 'buy a new one'

Me - 'lol, nice one' *hangs up*


idiots


Whilst they are idiots and that is funny, it is actually the best advice that they could've possibly given you.

We (Apple Service Provider) tell customers exactly the same thing. It costs more to get an iPod repaired than it does to buy a new one. They are worthless when they're out of warranty.
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
1st Feb 06 at 13:07   View User's Profile U2U Member Reply With Quote

How rude
Rob_Quads
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Registered: 29th Mar 01
Location: southampton
User status: Offline
1st Feb 06 at 15:33   View User's Profile U2U Member Reply With Quote

Supprised no-one has tried the Sale of Goods Act. IMO an Ipod is such a product that should last 2-3 years at least. Its one of the most expensive on the market etc.

quote:
For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).


People in the UK don't push for thier rights half as much as those in the US etc. No wonder companies just pass you off if you say OK and go off and buy something else

http://www.dti.gov.uk/ccp/topics1/facts/salegoodsact.htm
Cosmo
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Registered: 29th Mar 01
Location: Im the real one!
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1st Feb 06 at 16:20   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Rob_Quads
Supprised no-one has tried the Sale of Goods Act. IMO an Ipod is such a product that should last 2-3 years at least. Its one of the most expensive on the market etc.

quote:
For up to six years after purchase (five years from discovery in Scotland) purchasers can demand damages (which a court would equate to the cost of a repair or replacement).


People in the UK don't push for thier rights half as much as those in the US etc. No wonder companies just pass you off if you say OK and go off and buy something else

http://www.dti.gov.uk/ccp/topics1/facts/salegoodsact.htm


I dont think your covered when you dont do something it says you HAVE to do in the handbook with your Ipod!?!!
Brycey
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Registered: 19th Sep 05
Location: Lichfield, Staffordshire
User status: Offline
1st Feb 06 at 16:30   View User's Profile U2U Member Reply With Quote

Try all the different USB ports on ya PC, because iPod's have a habit of flooding the port with data and rendering it useless. So swap ports and try again.
Jamie
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Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
1st Feb 06 at 16:31   View User's Profile U2U Member Reply With Quote

Sounds similar to what happened to my Creative Zen 20gb


Sent it down to them they sent a brand new one up
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
1st Feb 06 at 22:23   View User's Profile U2U Member Reply With Quote

Can't fault my iPod, nor the other 3 we have in the family.
dave17
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Registered: 3rd Sep 02
Location: Greater London
User status: Offline
12th Feb 06 at 20:48   View User's Profile U2U Member Reply With Quote

its come back to life
Matt H
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Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
13th Feb 06 at 19:37   View User's Profile U2U Member Reply With Quote

Nothing compares to the new I-pod video's

Much better than anything else in the price range

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