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Author Laptop internet keeps crashing
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
23rd Feb 09 at 20:46   View Garage View User's Profile U2U Member Reply With Quote

Every so often, could be half an hour or 3hours the internet on my laptop stops working. The little globe on the 2 computers on the toolbar stays there, when i 'diagnose and repair' it says theres no problems.

It works fine on my PC and mums laptop.

Any ideas?
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 14:27   View Garage View User's Profile U2U Member Reply With Quote

Anyone?
Sam
Moderator
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Registered: 24th Dec 99
Location: West Midlands
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24th Feb 09 at 14:34   View User's Profile U2U Member Reply With Quote

When you say "it stops working" do you mean it comes up with a "this page cannot be displayed" message?
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 14:35   View Garage View User's Profile U2U Member Reply With Quote

Ill click a link or refresh, it will load very slowly then come up 'this page cannot be displayed'
willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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24th Feb 09 at 14:36   View Garage View User's Profile U2U Member Reply With Quote

is it connected via wireless?
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
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24th Feb 09 at 14:36   View Garage View User's Profile U2U Member Reply With Quote

Yes willy
moka
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Registered: 11th Mar 06
User status: Offline
24th Feb 09 at 15:04   View User's Profile U2U Member Reply With Quote

try start > cmd > ping www.google.com

do you get any reponse?
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 15:07   View Garage View User's Profile U2U Member Reply With Quote

Erm..

I understood everything upto cmd

[Edited on 24-02-2009 by Jakey]
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 15:31   View Garage View User's Profile U2U Member Reply With Quote

That right?

moka
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Registered: 11th Mar 06
User status: Offline
24th Feb 09 at 16:15   View User's Profile U2U Member Reply With Quote

when its not working i mean its to see if you are able to hit any external addresses... ie is ur internet actually connected / working from your machine. Looks like you have just done it when its working thus pointless
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 16:33   View Garage View User's Profile U2U Member Reply With Quote

Oh yeah *slaps head*

Right, next time it does it, ill try to remember to do it

Also, is it easy to explain how to open a port? Utorrent and limewire say they cant connect/properly because there are no available ports and i need to open one.
johnhara1
Member

Registered: 19th Oct 06
Location: Newcastle upon Tyne
User status: Offline
24th Feb 09 at 16:40   View User's Profile U2U Member Reply With Quote

Does it work fine if you whack an ethernet cable in instead?

Do you know how to access your router?

If so try changing the wireless channel.
Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 16:50   View Garage View User's Profile U2U Member Reply With Quote

Never tried it with a cable, no idea where it is.

Yeah i do, is this right? If so, which channel?


Jakey
Premium Member

Registered: 4th Jun 07
Location: Sandbach
User status: Offline
24th Feb 09 at 16:51   View Garage View User's Profile U2U Member Reply With Quote

Stupid low res pics.
mattievRS
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Registered: 20th May 06
Location: Leicester
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25th Feb 09 at 10:53   View User's Profile U2U Member Reply With Quote

if it was the channel the globe icon at the bottom would change to a yellow warning triangle so its not interference
moka
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Registered: 11th Mar 06
User status: Offline
25th Feb 09 at 11:23   View User's Profile U2U Member Reply With Quote

i doubt it would be anything to do with the channel as he said it works fine with another pc and laptop. Worth changing to one thats not being used in your area though.

As he has said its only his PC that is doing this i would start looking for issues such as
wireless card drivers
wireless signal (are you the furtherest away from the router? which means it could be due to weak wireless signal?)
spyware? Ive seen many pc's get page cannot be displayed errors due to spyware clogging up the system.
Torrents running in background? - i know this contradicts what i have just said but do you have anything in the background that could be taking up alot of bandwidth (aka downloading / uploading) such as torrent programs and or limewire! (check no 1 is downloading from you!)

[Edited on 25-02-2009 by moka]

 
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