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Author After years of poor ISP's I'm now with Sky
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
17th Jan 09 at 13:59   View User's Profile U2U Member Reply With Quote

Tiscali - Would go down for long lengths of time, once for 2 weeks after they said it would be down for 2 days, and they insisted the service was fine until I asked to speak to someone else.

Demon - Again the service would go down for hours, sometimes days. Would always disconnect at 5.

Toucan - Found out afterwards they were part of Tiscal Was super fast and problem free for a few days and then the 5pm downtime came, it randomly disconnects through out the night, pisses off my mates when we speak on MSN! Sometimes it would disconnect every few minutes but would then reconnect without problem, would always need connecting when going online too.

Now been with Sky since Thursday and I havn't had to reconnect once
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
17th Jan 09 at 14:39   View User's Profile U2U Member Reply With Quote

just goes to show that BT are the best then!
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
17th Jan 09 at 14:41   View User's Profile U2U Member Reply With Quote

Welcome to the club. I am waiting for my BB to be switched to SKY.

Only switched to the 2MB Base package for now as I was on 8MB with BT and never got over 2.7 ish MB. Must not be close enough to the exchange. Connection wise BT never dropped apart from a couple of occasions but their customer service is a fucking nightmare. If you need to ring them your fucked.



[Edited on 17-01-2009 by MarkM]
Tiesto
Member

Registered: 6th Jun 02
Location: Hinckley, Leicestershire
User status: Offline
17th Jan 09 at 14:43   View User's Profile U2U Member Reply With Quote

Had Sky BB for 2 years and never had any trouble. No disconnects.
John
Member

Registered: 30th Jun 03
User status: Offline
17th Jan 09 at 15:28   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by bubblevaux
just goes to show that BT are the best then!


How?
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
17th Jan 09 at 15:31   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
quote:
Originally posted by bubblevaux
just goes to show that BT are the best then!


How?


sky, vodafone, and many others just rent lines from BT. sky use bt's wholesale lines and billing systems, and tbh its actually pretty good.

bt consumer is pants-wholesale are good.
John
Member

Registered: 30th Jun 03
User status: Offline
17th Jan 09 at 15:32   View User's Profile U2U Member Reply With Quote

Sky only use BT equipment if the exchange isn't LLU.

If it is LLU the only bit of BT equipment they use is the twisted pairs.
mwg
Member

Registered: 19th Feb 04
Location: South Lakes
User status: Offline
17th Jan 09 at 15:35   View User's Profile U2U Member Reply With Quote

We are with Orange by default as they bought Wanadoo out who we were originally with. Its never let us down but we still want to change cos we can get a much faster speed with others for a similar price
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
17th Jan 09 at 15:40   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
Sky only use BT equipment if the exchange isn't LLU.

If it is LLU the only bit of BT equipment they use is the twisted pairs.


over my head lol, but still Sky broadband is fair decent!
John
Member

Registered: 30th Jun 03
User status: Offline
17th Jan 09 at 15:44   View User's Profile U2U Member Reply With Quote

If it's one of the cheap or free options it's not BT, if it's the one you have to pay near £20 for it is BT.
bubble
Member

Registered: 24th Jan 04
Location: Darwin, NT Australia.
User status: Offline
17th Jan 09 at 15:47   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by John
If it's one of the cheap or free options it's not BT, if it's the one you have to pay near £20 for it is BT.


the vodafone one is done through bt at £24 iirc, and thats decent as well (apart from the pooey modems)
N3CRO
Member

Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
17th Jan 09 at 18:17   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by bubblevaux
just goes to show that BT are the best then!


Yeah right!
N3CRO
Member

Registered: 12th Apr 07
Location: Sandy, Bedfordshire
User status: Offline
17th Jan 09 at 18:19   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Matty G
We are with Orange by default as they bought Wanadoo out who we were originally with. Its never let us down but we still want to change cos we can get a much faster speed with others for a similar price


I used to be on Wanadoo, started having problems as soon as they changed their name from Freeserve, kinda weird but meh.

 
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