Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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is there a way you can get out of a phone contact? im on a 18 month with t-moblie and very unhappy with the service i get,
there said i can buy myself out for £482.59 but is there another way?
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Shane
Member
Registered: 10th Jan 04
User status: Offline
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why are you unhappy with the service?
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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i get no signal were i work,
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Edd
Member
Registered: 8th Nov 04
Location: Glasgow
User status: Offline
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contract?
if so pay the remainder of your line rental job done
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Shane
Member
Registered: 10th Jan 04
User status: Offline
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which would be the buy out, which he doesnt want to pay.
have u said they are basically not providing you with a service, (not having signal)
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by Blade_sri
i get no signal were i work,
They cancelled mine because of that, give them a call & ask them what soloutions they have. If they can't provide you with a service then it's unfair of them to ask you to pay
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LiL_AnGeL
Member
Registered: 1st Apr 07
Location: here there and everywhere
User status: Offline
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cant u ask to reduce the payment to the minium get another contract and pay this one till the contarct is up.
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Blade_sri
Member
Registered: 23rd Apr 03
Location: Pop
User status: Offline
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wont reduce my payment say im locked into it till 2009!
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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What Matt said
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by Robbo
What Matt said
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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If you get no signal they will be able to see it and then they are not fulfilling their contractual obligations and will have to let you out of the contract
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stubs
Member
Registered: 30th Jun 02
Location: Bolton
User status: Offline
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Does this apply if its caused by the buildings you are in? I work for Sky and it seems that the area is ok if you are outside, yet as soon as you step foot into any of the buildings its gone! I'm on Orange, and at 1st thought it was my crap phone, but a collegue laughed at me when he found out & told me Voda & 3 are fine, and also O2 I believe...
Would I still be liable to cancel as above? Or would I not be included as thethe area itself is "fine"
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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No, because they arte prociding the signla but presumably the materials used in the contruction of the building are blocking the signal.. or mmaybe your employers are illegally blocking mobile devices?
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stubs
Member
Registered: 30th Jun 02
Location: Bolton
User status: Offline
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Even though other network's have full signals throughout?
If not then, can I have my employer's pulled for it?
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Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
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Oh aye...
Yes, if it were the case its quite illegal unless especially mentioned etc (ie a development company may block phone calls in a lab etc)
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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my girlfriend works in a mobile phone shop, the only way to get out is if t-mobile can support you on the signal(saying there is poor signal) then they normally do let you cancel your contract. where did you get your contract from she works at carphone warehouse and they do insurance which allows you to cancel your contrat after 9months if in an 18month agrrement.
Adult GiftsClick here to vist us
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DarkBahamut
Member
Registered: 4th Jun 06
Location: Cambridge, Cambridgeshire
User status: Offline
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Its up to you (the user) to make sure (via the networks website) that you can get signal everywhere you require it. Its not the networks fault if you don't check and then can't. If you've moved house maybe they'd be nice and let you out of it but they certainly do not have to.
Every network has a clause in their contracts saying they can't promise 100% coverage all the time, so if it doesn't work its your problem!
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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quote:
Originally posted by DarkBahamut
Every network has a clause in their contracts saying they can't promise 100% coverage all the time, so if it doesn't work its your problem!
So why did they cancel mine then? 7 months into an 18 month contract
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