Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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My friends lap top randomly disconnects from the wireless internet quite often, like from every few mins to an hour or so. All i know is its on Windows XP and the broadband supplyer is Sky. Anything obvious we can try so it works properly?
oh there is no error messages it just disconnects, could it be possible she is just too far from the wireless thingy? she is on the 2rd floor and the router (?) is downstairs on the ground floor at the opposite end of the house. No one else in the house seems to have any issues.
[Edited on 03-03-2009 by Adam_B]
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deano87
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Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
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Which router is it? My misses had a Belkin thing - that used to disconnect all the time. I phoned Amazon for a refund which they gave, and they didn't even want the thing sent back 
However my misses has also had Sky broadband and never had problems with the router/modem.
It could be that she's too far from it - have you/she tested being right next to the wireless box? First port of call really.
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Cavey
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Registered: 11th Nov 02
Location: Derby
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yeah, try that first, if not, try changing the channel on the router, could be intereference.
My parents PC wasn't working for internet, (was local only) even though it was pretty much next to the router, just had to change the channel on the router, and it worked fine
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Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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Yeah will give that a go first, only thought of it as i was typing the topic out. How would i go about changing the channel?
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Sam
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Premium Member
Registered: 24th Dec 99
Location: West Midlands
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In the router config.
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willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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when you say it disconnects, do you mean the icon on the bottom right (Task bar) says its disconnected?
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Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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yes
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willay
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Organiser: South East, National Events
Premium Member
Registered: 10th Nov 02
Location: Roydon, Essex
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has it always happened? or did it work at some point?
[Edited on 04-03-2009 by willay]
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Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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Its done it as long as she has had sky broadband, was ok with whoever they had before that.
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willay
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Organiser: South East, National Events
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Registered: 10th Nov 02
Location: Roydon, Essex
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did Sky provide the router? if so then try what the dudes above have said about changing the channel the wireless signal runs on by configuring the router.
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Fro
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Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
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My laptop use to do it a hell of a lot changed the signal on the router and it only does it everynow and again. but now the desktop pc is doing it 
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Sam
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Registered: 24th Dec 99
Location: West Midlands
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A customer of mine recently had the same wireless disconnection issues on Sky (with a Sky router), in the end I got Sky to send her a replacement router free of charge as her one was duff, the replacement has been working fine since installation IIRC.
If your 'friend' Adam is using a non Sky router they may need to check their router settings are correct for Sky.
Go to http://www.skyuser.co.uk/ for more info.
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Adam_B
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Registered: 13th Dec 00
Location: Lancashire
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Its a sky router. Will doing that thing changing tha channel affect any of the other peoples computers in the house?
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AlunJ
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Registered: 3rd Apr 07
Location: Newport
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quote:
Originally posted by Adam_B
Its a sky router. Will doing that thing changing tha channel affect any of the other peoples computers in the house?
shouldn't affect them at all fella
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cunningham
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Registered: 25th May 05
Location: Lochore, Fife
User status: Offline
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my ps3 uses channel 9 and my pc uses channel 1
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