ed
Member
Registered: 10th Sep 03
User status: Offline
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My experience with Vauxhall managers is they are cunts. That's the result of the dismal service I reieved from Lookers in Brum. But the garages are franchised, even so I have had to deal with some rude cunts at other dealerships too. It's unacceptable.
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chr15barn3s
Member
Registered: 5th Oct 03
Location: Farnborough
User status: Offline
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Well the garage i got my car from managed to dent my bonnet, glue the whole centre section of the dash when they tried to bodge a dial back on which also covered my head unit and it needed to be replaced - £300 alpine 
The window came of the runner and then they broke something to do with that when fixing it.
Broke a valve when re gassing the aircon so it kept leaking.
Theres more but I cant remember what it was.
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VegasPhil
Premium Member
Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Offline
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Sounds like a smashing dealer 
Corsa 2.0 16v Vegas - Sold
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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They are all useless, they rang her to tell her that her discs need replacing lucky enough shes aware of the bollocks dealers talk so she said leave it, if they do need repacing (considering the car has only done 29k) we can get them cheaper anyway.
I can imagine how much they would have charged her
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Fad
Member
Registered: 1st Feb 01
Location: Dartford Kent Drives: 330cd
User status: Offline
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This happend to me a few years back saw my own car getting ragged past me 
Went back and threatend them with legal action and they just cancelled the bill in the end.
[Edited on 18-09-2006 by Fad]
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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Why do you all persist in buying Vauxhall if the dealers are this bad??
I had a bad aftersales experience at Toyota...needless to say I wont be giving them any more business!!
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Hammer
Member
Registered: 11th Feb 04
User status: Offline
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my godfather is the service manager for Vauxhall up here, and my cousin is one of the mechanics i have yet to have a problem, recieve a discount and dont pay for labour 
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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Only complaint with my local Vaux garage is the prices
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John
Member
Registered: 30th Jun 03
User status: Offline
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My uncle is service manager for vauxhall, my brother is one of the mechanics, yet my glovebox still gets raided every time the car goes in (and thats quite a lot with it being a vaux) 
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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How much do you reckon they want to replace the pads OMFG seriously you will not believe this
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Sooty
Banned
Registered: 9th Mar 03
Location: FLAP CENTRAL
User status: Offline
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I had a quote for 145 on my astra 1600 16v about a year ago inc discs
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Well, they wanted £780 to replace a fuel tank. So I guess they'll want about £400 for pads.
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by Ojc
How much do you reckon they want to replace the pads OMFG seriously you will not believe this
£125
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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To replace front pads including parts labour and VAT = £225
Seriously do people actually pay these prices?
It almost makes me mad because if that was my grandad or something he would pay it
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John
Member
Registered: 30th Jun 03
User status: Offline
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I don't see the problem here?
Should they be doing it for free?
Do you go to work and not get paid?
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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Jesus
Did you ask if there kevlar compound race spec pads??
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ed
Member
Registered: 10th Sep 03
User status: Offline
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quote:
Originally posted by John
I don't see the problem here?
Should they be doing it for free?
Do you go to work and not get paid?
Do you know how long it takes to replace a set of pads and how much a set of pads cost? It's a rediculous sum of money.
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by John
I don't see the problem here?
Should they be doing it for free?
Do you go to work and not get paid?
Yeah but pads are Pads 32.40 & an hours labour (£50/£60) will more than be enough to swap them round!!!
Its about double what that would be
[Edited on 18-09-2006 by JadeM]
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John
Member
Registered: 30th Jun 03
User status: Offline
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I assume you plan on doing a job that someone can't just come off the street and be able to do with no prior experience.
I also assume that for actual work done you will probably command a high rate.
They are a business out to make money, if someone can't do the job themselves they have to take it to a specialist and pay the appropriate price.
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Ojc
Member
Registered: 14th Nov 00
Location: Reading: Drives : Clio 197
User status: Offline
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quote:
Originally posted by John
I don't see the problem here?
Should they be doing it for free?
Do you go to work and not get paid?
Considering the trade price of the pads is £32.40 I feel a £200 quid mark up for a job that would take 30 mins with the right tools is a tad excessive.
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John
Member
Registered: 30th Jun 03
User status: Offline
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If I go to the local chippy for fish and chips i expect to pay say a fiver.
If I go to the local fancy restraunt for fish and chips I would expect to pay considerably more.
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JadeM
Premium Member
Registered: 9th Feb 06
User status: Offline
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quote:
Originally posted by John
If I go to the local chippy for fish and chips i expect to pay say a fiver.
If I go to the local fancy restraunt for fish and chips I would expect to pay considerably more.
So your saying Vauxhalls a fancy garage & should over inflate their prices
I like to pay for what im getting done none less none more!!!!!
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John
Member
Registered: 30th Jun 03
User status: Offline
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An official vauxhall garage is a fancy garage for your vauxhall yes.
I'm not saying I would be happy about poying the prices either but they are a business.
I'm sure neither the chippy nor the fancy resruant pay a fiver in parts and labour.
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Put it this way. You are paying £60 an hour for labour which is pretty m uch the Vauxhall standard rate. For 30 mins of that time the mechanic will not be working on your car, yet you are still paying labour. Then there is the caft that the trade price is £30 for the pads. Where does the rest of the money go? I know for a fact mechanics aren't paid anything near £60 an hour. I also know it costs a lot to run a garage. But then I also know that an enquirey is being undertaken because of the excessive ammounts garages are charging for repairs, especially now that cars with warrentys have to go back to the dealer to have most, if not all, repairs carried out on them.
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jr
Member
Registered: 20th May 02
Location: Kent
User status: Offline
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i could go into detail why its costs that much, and why laubour rates are that high, but its going to be one big fuck of essay
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