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Author installing a printer
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
26th Mar 06 at 19:26   View User's Profile U2U Member Reply With Quote
simple operation i thought
but no

go to setup and it says printer spooling service not running.
do you want it to be runinning click ok

i click ok
fuck all happens and the instalation ends

oh its a windows xp, laptop, printer is a basic lexmarx 730 i think

help? ideas?
Aaron
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Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
26th Mar 06 at 19:30   View User's Profile U2U Member Reply With Quote
Control Panel/Admin Tools/Services

Maybe trying and start the print spooler service manually might help the situation
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
26th Mar 06 at 19:35   View User's Profile U2U Member Reply With Quote
tried, got

error 1075 the dependancy service does not exist or has been marked for deletion
Skylined
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Registered: 27th Sep 05
Location: Sideways, Surrey
User status: Offline
26th Mar 06 at 19:53   View User's Profile U2U Member Reply With Quote
U got mcafee, or norton etc??

Usually a problem with their firewall blocking spool.exe , the printer service
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
26th Mar 06 at 20:14   View User's Profile U2U Member Reply With Quote
norton
what do i do to get round it?
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
26th Mar 06 at 23:41   View User's Profile U2U Member Reply With Quote
Make sure the Remote Procedure Call (RPC) service is running, and then try starting the Print Spooler service again.
John
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Registered: 30th Jun 03
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27th Mar 06 at 05:29   View User's Profile U2U Member Reply With Quote
RPC has to be running.
James_DT
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Registered: 9th Apr 04
Location: Cambridgeshire
User status: Offline
27th Mar 06 at 05:46   View User's Profile U2U Member Reply With Quote
Yes, I remembered that as I turned the computer off, couldn't be bothered to turn it on just to correct my post.
It's the only dependency that the Spooler has, so I'd go with the firewall option.
Off the top of my head (don't use norton anymore):
- Open the Personal Firewall config (right click the icon in the taskbar, Open Norton Internet Security. Goto Personal Firewall and then Configure).
- Goto Programs and see if "Microsoft Print Spooler" or a variation of it is listed.
- Click the arrow next to it and change it to Permit All.

[Edited on 27-03-2006 by James_DT]
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
27th Mar 06 at 09:35   View User's Profile U2U Member Reply With Quote
Is it a hp printer? You have to have the printer disconected when you install the drivers. Easy way around it is to uninstall it (leave conected) in the device manager and then run the setup again.
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
27th Mar 06 at 09:40   View User's Profile U2U Member Reply With Quote
its a lexmark mate
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
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27th Mar 06 at 09:45   View User's Profile U2U Member Reply With Quote
USB or Parallel?
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
27th Mar 06 at 10:00   View User's Profile U2U Member Reply With Quote
usb
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
27th Mar 06 at 10:03   View User's Profile U2U Member Reply With Quote
its windows xp firewall
and norton antivirus
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
27th Mar 06 at 21:32   View User's Profile U2U Member Reply With Quote
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
28th Mar 06 at 14:48   View User's Profile U2U Member Reply With Quote
Andrew
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Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
28th Mar 06 at 14:54   View User's Profile U2U Member Reply With Quote
format c:
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
28th Mar 06 at 16:51   View User's Profile U2U Member Reply With Quote
no its a new printer and laptop

all the above ive tryed. ive even tryed sticking the error code into google and doing all it sayd on those sites still bugger all
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
28th Mar 06 at 17:40   View User's Profile U2U Member Reply With Quote
ill catch you on msn
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
28th Mar 06 at 17:56   View User's Profile U2U Member Reply With Quote
online now

just plugged it into my pc
erm it works fine and dandy
Adam-D
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Registered: 11th May 02
Location: Cheshire
User status: Offline
28th Mar 06 at 20:08   View User's Profile U2U Member Reply With Quote
paul u legend

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

step 14 to 16 sorted it
PaulW
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Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
28th Mar 06 at 21:05   View User's Profile U2U Member Reply With Quote

 
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