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Author My job just gets better by the day
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
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   28th Oct 03 at 21:58   View User's Profile U2U Member Reply With Quote

Only my 2nd day, so kinda still training, but my team (about 8 of us)doubled their targets in 3 hours 2nite. So, bonuses all round, bottles of beer n reef also getting dished out

Cannae beat a call centre
chris_uk
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Registered: 8th Jul 03
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28th Oct 03 at 22:00   View Garage View User's Profile U2U Member Reply With Quote

i work in a call centre 2 m8.. were u work.. if we hit are target we get 100
if we hit group target we get a further 150
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
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28th Oct 03 at 22:04   View User's Profile U2U Member Reply With Quote

sounds about right mate.
Excell Contact Centres.

Ma team basically call folk and try n get em to understand that they are paying far too much on their mortgages....... we then make an appointment for a company/agent to visit them and discuss it.

And our target just now is........ wait for it..... 1 an hour
chris_uk
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Registered: 8th Jul 03
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28th Oct 03 at 22:10   View Garage View User's Profile U2U Member Reply With Quote

i have to call people to get them to come to have there eyes tested at the derby branch... so i got to make 32 ppl turn up in a week.. if i do that i get 100..and get to leave early.. ontop of 12.5K per year.
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
28th Oct 03 at 22:15   View User's Profile U2U Member Reply With Quote

What hours do you work mate???
Av just started part-time (5pm-9pm), cos am at uni......... but am going to try n get in as many hours out of it as i can.
Good money for the job!
Plenty more funds for the car
chris_uk
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Registered: 8th Jul 03
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28th Oct 03 at 22:19   View Garage View User's Profile U2U Member Reply With Quote

yup, i work 11am - 7pm
DanielJ
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Registered: 21st Nov 01
Location: gwent, south wales
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28th Oct 03 at 22:24   View User's Profile U2U Member Reply With Quote

i cudnt ring ppl n tlk shite allday
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
28th Oct 03 at 22:31   View User's Profile U2U Member Reply With Quote

now mate, well of subject here, but what kinda black ius your car
i.e. Vauxhall Flame Red etc.... and does it have a coat of laquer on it??
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
28th Oct 03 at 22:33   View User's Profile U2U Member Reply With Quote

Dan, i couldnt stack shelves all day

Nah, seriouslly mate, the woman that interviewed me was TOP TOTTY!!! I kid you not, totally fuckn mintit!

The place is full of burds!
Couldnt believe my eyes yesterday, burds burds n burds.

Bring on a night out
DanielJ
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Registered: 21st Nov 01
Location: gwent, south wales
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28th Oct 03 at 22:36   View User's Profile U2U Member Reply With Quote

nae bad then if its birds, oh btw i neva stackd shelfs on 2 mor borin wrk now, me car is jus plain ol flame red
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
28th Oct 03 at 22:39   View User's Profile U2U Member Reply With Quote

a ken your car is flame red ya clown.... (well its kinda flame orange but hey... thats a different matter :lol.

Was trying to find out about Chris's car.

Honest to god mate, i need to get this bloody camera on my fone working..... real top totty in this place
DanielJ
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Registered: 21st Nov 01
Location: gwent, south wales
User status: Offline
28th Oct 03 at 22:41   View User's Profile U2U Member Reply With Quote

doh me bein blonde again actually it ent vaux flame red but dun tell no1
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
28th Oct 03 at 22:46   View User's Profile U2U Member Reply With Quote

secrets secrets secrets

Been in jobs before where am glad to work cos its money i suppose, but this is unbelievable..... good money and fit chicks........... cannae beat it.

Al get pics up as soon as i can
IntaCepta
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Registered: 25th Mar 02
Location: Mill Hill East, Greater London
User status: Offline
29th Oct 03 at 00:56   View User's Profile U2U Member Reply With Quote

just outta interest, how do u get the list of numbers and names? how are they obtained?
Is there a breach of the Data Protection Act?

When i get telecanvases calling me up, i stay on the line for ages, sound as if i'm interested, give the impression i'm gonna give in to the offer. after about 15 or so minutes i'll say 'yes' then say something silly like 'oopz i think u've got the wrong number' and hang up.

it pissed them off as they thought they were on a dead cert.

but its a living i guess.
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
29th Oct 03 at 01:06   View User's Profile U2U Member Reply With Quote

We buy in the data from the company that we are acting on behalf of. Fuk knows where they get it from though

And its all computerized, just click a button and the next call gets under way............ problem with our system is that the screen shows call waiting whilst its ringing waiting on someone answering......... and as soon as they answer it and say hello... all the data is brought up on the screen.... so we're kinda saying "hello" (whilst at the same time reading to see who we are saying hello to)

Regarding fukn em about.....
If folk just hang up, we click the hang-up button on screen which gets there details out the system........ however, if i think that there was a chance of the party being interested, we click another button and there details are saved to be brought up and foned later.............. so best bet is that you'll get another call from them at some time
-Aliba-
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Registered: 15th Apr 02
Location: Ayrshire
User status: Offline
29th Oct 03 at 01:08   View User's Profile U2U Member Reply With Quote

And regarding at as being a living........... there is a real chance of good careers in the business.

Sumfn like 90% of our staff, started off working on the phones/computers as such, then because there doing so good, they get rewarded or at least given the opportunity to step up to train new starts or become managers/team leaders etc..... and earn more major bucks
drunkenfool
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Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
29th Oct 03 at 01:09   View User's Profile U2U Member Reply With Quote

my mates dad pretended to be all interested in double glazing one night, said he was going to find his credit card, and could they hold on for a minute... he went back to the phone 20 mins later, and they were still there!!! LMAO He just told them he changed his mind!
IntaCepta
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Registered: 25th Mar 02
Location: Mill Hill East, Greater London
User status: Offline
29th Oct 03 at 01:23   View User's Profile U2U Member Reply With Quote

yea but i'm really concerned how they get the numbers from.

could u do me a big favour aliba, could u 'enquire' about it? just always wanted to know.

the thing about that job is u really have to be great at it to get anywhere.
what is ur basic pay? and how much extra for a lead?
Richie
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Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
29th Oct 03 at 01:27   View User's Profile U2U Member Reply With Quote

They get their numbers from larger companies that hand the details down to third parties. Happens when you send back bills, order shit off the net or register ect!
IntaCepta
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Registered: 25th Mar 02
Location: Mill Hill East, Greater London
User status: Offline
29th Oct 03 at 01:34   View User's Profile U2U Member Reply With Quote

doesn't this breach the data protection act tho?

shouldn't i be aware that 'they' have this information about 'me' ?
Richie
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Registered: 3rd Dec 02
Location: Newport, Wales
User status: Offline
29th Oct 03 at 01:47   View User's Profile U2U Member Reply With Quote

Nope thats why u need to tick the box if u dont want to recieve the info, otherwise you consent to it, lots of loopholes
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
29th Oct 03 at 07:43   View User's Profile U2U Member Reply With Quote

I fucking hate call centre jobs! Used to do tech support on and off for a few years, the job and bonuses may look appealing from the start, but after a while, you will want to commit suicide!

 
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