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Sam

posted on 29th Oct 03 at 07:43

I fucking hate call centre jobs! Used to do tech support on and off for a few years, the job and bonuses may look appealing from the start, but after a while, you will want to commit suicide! :lol:


Richie

posted on 29th Oct 03 at 01:47

Nope thats why u need to tick the box if u dont want to recieve the info, otherwise you consent to it, lots of loopholes


IntaCepta

posted on 29th Oct 03 at 01:34

doesn't this breach the data protection act tho?

shouldn't i be aware that 'they' have this information about 'me' ?


Richie

posted on 29th Oct 03 at 01:27

They get their numbers from larger companies that hand the details down to third parties. Happens when you send back bills, order shit off the net or register ect!


IntaCepta

posted on 29th Oct 03 at 01:23

yea but i'm really concerned how they get the numbers from.

could u do me a big favour aliba, could u 'enquire' about it? just always wanted to know.

the thing about that job is u really have to be great at it to get anywhere.
what is ur basic pay? and how much extra for a lead?


drunkenfool

posted on 29th Oct 03 at 01:09

my mates dad pretended to be all interested in double glazing one night, said he was going to find his credit card, and could they hold on for a minute... he went back to the phone 20 mins later, and they were still there!!! LMAO He just told them he changed his mind!


-Aliba-

posted on 29th Oct 03 at 01:08

And regarding at as being a living........... there is a real chance of good careers in the business.

Sumfn like 90% of our staff, started off working on the phones/computers as such, then because there doing so good, they get rewarded or at least given the opportunity to step up to train new starts or become managers/team leaders etc..... and earn more major bucks :D


-Aliba-

posted on 29th Oct 03 at 01:06

We buy in the data from the company that we are acting on behalf of. Fuk knows where they get it from though :lol:

And its all computerized, just click a button and the next call gets under way............ problem with our system is that the screen shows call waiting whilst its ringing waiting on someone answering......... and as soon as they answer it and say hello... all the data is brought up on the screen.... so we're kinda saying "hello" (whilst at the same time reading to see who we are saying hello to) :lol:

Regarding fukn em about..... :lol:
If folk just hang up, we click the hang-up button on screen which gets there details out the system........ however, if i think that there was a chance of the party being interested, we click another button and there details are saved to be brought up and foned later.............. so best bet is that you'll get another call from them at some time :lol: :D


IntaCepta

posted on 29th Oct 03 at 00:56

just outta interest, how do u get the list of numbers and names? how are they obtained?
Is there a breach of the Data Protection Act?

When i get telecanvases calling me up, i stay on the line for ages, sound as if i'm interested, give the impression i'm gonna give in to the offer. after about 15 or so minutes i'll say 'yes' then say something silly like 'oopz i think u've got the wrong number' and hang up.

it pissed them off as they thought they were on a dead cert.

but its a living i guess.


-Aliba-

posted on 28th Oct 03 at 22:46

:lol: secrets secrets secrets :lol:

Been in jobs before where am glad to work cos its money i suppose, but this is unbelievable..... good money and fit chicks........... cannae beat it.

Al get pics up as soon as i can :D


DanielJ

posted on 28th Oct 03 at 22:41

:lol: doh me bein blonde again :P actually it ent vaux flame red but dun tell no1 :lol:


-Aliba-

posted on 28th Oct 03 at 22:39

a ken your car is flame red ya clown.... (well its kinda flame orange but hey... thats a different matter ;) :lol:).

Was trying to find out about Chris's car.

Honest to god mate, i need to get this bloody camera on my fone working..... real top totty in this place :D


DanielJ

posted on 28th Oct 03 at 22:36

nae bad then if its birds, oh btw i neva stackd shelfs :lol: on 2 mor borin wrk now, me car is jus plain ol flame red


-Aliba-

posted on 28th Oct 03 at 22:33

Dan, i couldnt stack shelves all day ;)

Nah, seriouslly mate, the woman that interviewed me was TOP TOTTY!!! :D I kid you not, totally fuckn mintit!

The place is full of burds! :D
Couldnt believe my eyes yesterday, burds burds n burds. :D

Bring on a night out :D


-Aliba-

posted on 28th Oct 03 at 22:31

now mate, well of subject here, but what kinda black ius your car
i.e. Vauxhall Flame Red etc.... and does it have a coat of laquer on it??


DanielJ

posted on 28th Oct 03 at 22:24

i cudnt ring ppl n tlk shite allday


chris_uk

posted on 28th Oct 03 at 22:19

yup, i work 11am - 7pm


-Aliba-

posted on 28th Oct 03 at 22:15

What hours do you work mate???
Av just started part-time (5pm-9pm), cos am at uni......... but am going to try n get in as many hours out of it as i can.
Good money for the job!
Plenty more funds for the car :D


chris_uk

posted on 28th Oct 03 at 22:10

i have to call people to get them to come to have there eyes tested at the derby branch... so i got to make 32 ppl turn up in a week.. if i do that i get £100..and get to leave early.. ontop of 12.5K per year.


-Aliba-

posted on 28th Oct 03 at 22:04

sounds about right mate.
Excell Contact Centres.

Ma team basically call folk and try n get em to understand that they are paying far too much on their mortgages....... we then make an appointment for a company/agent to visit them and discuss it.

And our target just now is........ wait for it..... 1 an hour :lol:


chris_uk

posted on 28th Oct 03 at 22:00

i work in a call centre 2 m8.. were u work.. if we hit are target we get £100
if we hit group target we get a further £150


-Aliba-

Icon depicting mood of post posted on 28th Oct 03 at 21:58

Only my 2nd day, so kinda still training, but my team (about 8 of us)doubled their targets in 3 hours 2nite. So, bonuses all round, bottles of beer n reef also getting dished out :lol:

Cannae beat a call centre :D