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Author eBay problem
bigron1988
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Registered: 29th Aug 09
Location: Southport, Merseyside
User status: Offline
29th Oct 16 at 20:50   View User's Profile U2U Member Reply With Quote

Listed a battery volt gauge on eBay other week ,listed it as used condition(eBays definition of used is that item might have signs of wear ), and a buy it now at 80 +4 postage (gauge cost me 172 ), and someone clicked buy it now within 20 mins, packaged it up properly and sent it fully insured at a extra cost to me 7ish , few days later he messages me saying he had received it and was not happy as I didn't tell him about the scratch in the dial face (was no scratch before I sent it ) so I asked for pictures as I will contact parcel company , he sent me some crap pics that you can hardly make out the scratch and even he said he was struggling to pick it up with the camera , I then offered him his 80 back if he returned it to me and that I would not be giving a part refund , no reply for a few days till he had left me negative feedback (first one I've had ) , now 2 days later he has Msged me asking if I will be paying for postage to sent it back to me as its my fault as I didn't tell him about the scratch (this is after he has been in contact with the gauge company about getting a new face on it and then telling him it's going to cost x amount ),

Now if he had not of been a cock about it and left me bad feedback I would of done but now he has left feedback I dont want to , can he open a case and try claim money back after he has left feedback or can I kindly tell him where to go ,cheers
Ben G
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Registered: 12th Jan 07
Location: Essex
User status: Offline
29th Oct 16 at 22:38   View User's Profile U2U Member Reply With Quote

Pretty sure he can still open a dispute and get his money back. It's ebay buyer guarantee.

I never sell on ebay anymore for this exact reason. Too many wankers on there wanting brand new stuff for 10% of the RRP.
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
30th Oct 16 at 01:32   View Garage View User's Profile U2U Member Reply With Quote

Think he may well still be able to send it back to you for a refund but if he's planning to skimp on the postage because you don't pay (that you don't have to) then you may well find he'll do it normal untracked at which time you can claim it didn't arrive.

Retail price not important nor is the fact you underpriced the postage and paid more, you chose the price and that's what he's paid.

Best hope is it comes back untracked or not at all. I've had returns opened but the stuff doesn't arrive and although the money disappears it'll come back when the case gets closed because I don't acknowledge its safe receipt at this end.

[Edited on 30-10-2016 by Ian]


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DaveyLC
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Registered: 8th Oct 08
Location: Berkshire
User status: Offline
1st Nov 16 at 12:19   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ben G
Pretty sure he can still open a dispute and get his money back. It's ebay buyer guarantee.

I never sell on ebay anymore for this exact reason. Too many wankers on there wanting brand new stuff for 10% of the RRP.


DITTO eBay has been ruined by unscrupulous buyers..
Ian W
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Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
1st Nov 16 at 12:36   View User's Profile U2U Member Reply With Quote

Recently got stung myself, sold a pair of trainers I bought in the late 90's and never wore, a month after posting them I get a message and a picture telling me they fell apart after an hour of wearing them.

In the end had to give a 50% refund, it was that or let PayPal step in and refund the whole amount, piss take.
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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1st Nov 16 at 12:39   View Garage View User's Profile U2U Member Reply With Quote

Why would anyone buy 20 year old trainers to wear
Ian W
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Registered: 8th Nov 03
Location: Wirral, Merseyside
User status: Offline
1st Nov 16 at 14:35   View User's Profile U2U Member Reply With Quote

I know, I only stuck them on there as they could be classed as vintage and I thought I would try my luck rather than chuck them out, not something I would buy but people collect all sorts of shit
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
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1st Nov 16 at 18:14   View Garage View User's Profile U2U Member Reply With Quote

All my old work boots go on there, they sell even better if there's a bit of wear on them


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GB123
Premium Member

Registered: 21st Nov 11
Location: Gillingham, Kent
User status: Offline
1st Nov 16 at 19:56   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ian
All my old work boots go on there, they sell even better if there's a bit of wear on them


Who buys them?
Steve
Premium Member

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Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
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1st Nov 16 at 20:29   View Garage View User's Profile U2U Member Reply With Quote

Weirdos who sit at home in their pants sniffing them and wanking
IvIarkgraham
Premium Member

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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
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1st Nov 16 at 20:34   View Garage View User's Profile U2U Member Reply With Quote

So... You?
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
3rd Nov 16 at 01:47   View User's Profile U2U Member Reply With Quote

I despise selling on eBay as there are some right twats on there that ruin it for everyone.

Problem is that things sell so well on there, I boycotted it for ages but it's impossible to ignore the audience that it has so now I've just had to put up with a twat every now and again.
anthcorsa
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Registered: 18th May 07
Location: Middlesbrough
User status: Offline
5th Nov 16 at 21:36   View User's Profile U2U Member Reply With Quote

I had a nightmare last year with eBay, sold an Audi steering wheel and the guy decided he no longer wanted it a week later. I said fair enough, il refund u when I get the item back so he sent eBay a tracking number, they refunded him automatically and I received fuck all basically. The parcel company said he actually got them to scan the item then took it back instantly when they picked it up, all of which he denied. If this isn't bad enough, 6 months later he contacted eBay, said he was lying before about sending it back to me and admitted he'd scammed me but the controls on the wheel had broken and wanted a refund so eBay then withheld the money from me AGAIN.. fucking joke

[Edited on 05-11-2016 by anthcorsa]
taylorboosh
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Registered: 3rd Apr 07
User status: Offline
6th Nov 16 at 11:36   View User's Profile U2U Member Reply With Quote

How does that even happen? Fuck off man
Generation
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Registered: 7th Jul 09
Location: Essex
User status: Offline
6th Nov 16 at 11:50   View User's Profile U2U Member Reply With Quote

I'm
Sure this is all relevant to
The OP
Ben G
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Registered: 12th Jan 07
Location: Essex
User status: Offline
6th Nov 16 at 14:33   View User's Profile U2U Member Reply With Quote

some right weirdo's on ebay.

I just got a full refund after sending that damaged front wing back.

The seller wanted to deal with it outside ebay and said he'd refund me when he received it back. Yeah right dodgy cunt.
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
6th Nov 16 at 15:32   View Garage View User's Profile U2U Member Reply With Quote

Its not dodgy, he'll lose seller rating because of the defect which he didn't cause.

And lower seller rating means his parts are listed lower in results. Well worth avoiding getting any bad marks particularly if you're selling common stuff with lots of competition.


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Ben G
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Registered: 12th Jan 07
Location: Essex
User status: Offline
6th Nov 16 at 15:47   View User's Profile U2U Member Reply With Quote

He should've packaged it better then. He caused the problem in my eyes by wrapping it inadequately.

I'd also like to point out that when I first emailed him about the problem, he was replying almost instantly. When I then opened a dispute on ebay (as you're meant to), he responded a day after I was meant to get ebay involved, which was 9 days later.

Basically he was being a cunt for the sake of being a cunt.

[Edited on 06-11-2016 by Ben G]
Ian
Site Administrator

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Registered: 28th Aug 99
Location: Liverpool
User status: Offline
6th Nov 16 at 18:21   View Garage View User's Profile U2U Member Reply With Quote

You want to see of mine, packed like a pillow with sheets of foam rubber I've stolen from bins outside a shoe factory, you'd have thought they'd tolerate being lashed round the parcel depot but they somehow still manage to fuck them.


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