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Author O2 3G/4G Reliability
James
Member

Registered: 1st Jun 02
Location: Surrey
User status: Offline
11th Feb 15 at 16:20   View User's Profile U2U Member Reply With Quote

Does anyone else have issues with the stability of the 3G/4G connection on O2?

I often lose both 3G and 4G, to get it back I have to put the phone in flight mode and then out of flight mode and then 3G/4G comes back.

I work in central London and live in a reasonably big town so it's not like I'm in rural locations.

I'm on the brink of moving provider. I guess there's a small chance it's my phone (iPhone 5S), so wanted to see if anyone else has similar problems?
VrsTurbo
Premium Member

Registered: 8th Jun 10
User status: Offline
11th Feb 15 at 16:24   View Garage View User's Profile U2U Member Reply With Quote

Only ever have that issue on the train in London i have zero issues on ee
oJNAo
Premium Member

Avatar

Registered: 30th Sep 14
Location: Gloucestershire
User status: Offline
11th Feb 15 at 18:30   View Garage View User's Profile U2U Member Reply With Quote

I always have 3G, don't get much 4G unless I'm in Bristol but I only live in a small city

Did you get your iPhone 5S when it was brand new out? They had a problem with the receiver or something similar on the bottom of the phone
andy1868
Member

Registered: 22nd Jun 06
Location: Burscough, Lancashire
User status: Offline
11th Feb 15 at 21:40   View User's Profile U2U Member Reply With Quote

Mines okay, same phone and provider and I'm in a semi-rural location. I do however have the exact same problem on my work phone which is a Samsung Alpha on 3 really annoying
Reecemac
Member

Registered: 7th Jun 06
Location: Essex
User status: Offline
12th Feb 15 at 09:14   View User's Profile U2U Member Reply With Quote

I get 4g almost all of the time except for at work. I'm dead center in the City of London, I blame the tall buildings. Don't even get data in my office.

[Edited on 12-02-2015 by Reecemac]
Dee25790
Member

Registered: 3rd Jun 14
User status: Offline
12th Feb 15 at 21:38   View User's Profile U2U Member Reply With Quote

Same I've got a 5s on O2 and Althoygh it's not terrible I don't get 4g all the time sometimes loose 3G too and quite a lot when I'm on the Internet even on 3G/4G it's slow as f*ck!
MarkM
Member

Registered: 11th Apr 01
Location: Liverpool
User status: Offline
12th Feb 15 at 22:37   View User's Profile U2U Member Reply With Quote

James mines the same. In liverpool I get 4G all the time. In Manchester when working I have to do the fight mode to get the 3/4G back.
Mad Moe
Member

Registered: 14th Jun 01
Location: Northumberland
User status: Offline
14th Feb 15 at 20:51   View User's Profile U2U Member Reply With Quote

3G/4G reliability with O2 is so bad in pretty much all of the North East, with the exception of Newcastle City Centre, I've made my mind up to switch to EE at the end of my current contract.
deano87
Member

Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
15th Feb 15 at 12:23   View User's Profile U2U Member Reply With Quote

I always struggled with O2 3G on my HTC One S, but I think that was more the phone than anything else.

My Xperia Z3 Compact on EE 4G however is fantastic. Does sometimes do weird things like put people through to voicemail even though I'm not on the phone and have full signal.
Marc
Member

Registered: 11th Aug 02
Location: York
User status: Offline
15th Feb 15 at 12:33   View User's Profile U2U Member Reply With Quote

Mines always been fine.
JayCarr
Member

Registered: 19th Dec 02
Location: Cambs Drives:M3 & X3
User status: Offline
23rd Feb 15 at 16:43   View User's Profile U2U Member Reply With Quote

Mines always dropping out at work in central London. It's annoying as hell. Does it outside of London too though.

A lot of the time I'll have 3G or 4G showing on the screen, yet nothing will open or load etc so have to put it in flight mode then back out again. That's with O2 on an iPhone 6.
Cavey
Member

Registered: 11th Nov 02
Location: Derby
User status: Offline
24th Feb 15 at 13:14   View User's Profile U2U Member Reply With Quote

The only issue on my Z3 compact is in the inbetween areas, where as said, switching between 3g and 4g seems to drop the connection, and then reconnect, rather annoying when listening to iPlayer radio, I could always just sign into a 3g network, but meh, i'll survive

 
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