Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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So basically I currently pay £85 a month for variety pack, sports, fibre and line rental. Pretty crap deal I reckon, especially when new customers are getting everything chucked at them.
The best the call centre woman could offer was multiroom and boxsets extra but it would still be £86. Told her I wanted to cancel and it's all gone through now.
Will I get phone calls offering me cheaper packages to stop me leaving or do I now need to look at other providers? I don't particularly want to go back to the dark ages of not having broadband and watching freeview!
I've been with sky for 4 and a half years, most of the time paying over the odds because I hate calling people up  yet they still care more about new customers, rather than loyal ones.
[Edited on 29-01-2015 by Ben G]
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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did you ask for the cut off date? You've got until that date.
You should get a phone call, but can ring up at any point to change your mind until that day.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Yeah, 1st March, so still got a while.
I was tempted by the multiroom and boxsets but asked them to include movies for the £90 odd a month and they couldn't (wouldn't) do it.
Mate in work gets everything for £55 a month 
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Nic Barnes
Member
Registered: 5th Apr 04
Location: nowhere near ginger people
User status: Offline
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new customers = more money. old customers that just keep paying = same money. pretty obvious why they target new customers really isnt it.
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VrsTurbo
Premium Member
Registered: 8th Jun 10
User status: Offline
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Just get your misses to set it up
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Dom
Member
Registered: 13th Sep 03
User status: Offline
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quote:
Originally posted by VrsTurbo
Just get your misses to set it up
This. And look at cashback sites like TopCashBack.co.uk
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Dan
Premium Member
Registered: 22nd Apr 02
Location: Gorleston on Sea, Norfolk
User status: Offline
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Last time I cancelled, I had found a deal with BT, they woyld pay my £400+ fixed term deals etc, then give me £100 and pretty much exactly what I had for half the price..
Sky wouldn't match it until tonnes of pressure, then agreed to give me a £100 credit, and half price everything for 12months!
BT will pay your fixed term offers, so always try that card imo
Adult GiftsClick here to vist us
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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You'll probably get a call with around 2 weeks to go offering you some great deal.
Thats what happened to me but its timed out so I will be 'cancelling' again
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taylorboosh
Member
Registered: 3rd Apr 07
User status: Offline
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Im on £25 per month for everything in hd, broadband is free as i work for openreach - winner winner
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dan_m1les
Member
Registered: 8th May 06
Location: Burnham, Buckinghamshire
User status: Offline
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I get everything from Sky for £36, sport, films, hd, internet.
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R Lee
Member
Registered: 15th Aug 03
User status: Offline
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How long did they have you on the line before letting you go?
It took me nearly 2 hours
Kept on telling them that I don't even watch tv anymore, so I don't need a package. They were adamant that I needed all bundles because it's cheap and I was a nutter for not taking the offer!
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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About 30 minutes, not too bad.
She did say that sky was the best and i'll not get the same service from anywhere else and stuff like that. The usual garbage.
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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Its interesting to see that now multi-room includes the Sky Go Extra.
Think I will be ringing tonight to see how I get on as the online chat is never available
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Yeah i did notice that on the offers when I went online yesterday. Seems they're trying to bundle everything up so you can't just get individual things.
Would've had the lot for £86 a month if she included movies but she didn't want to
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Wrighty_1988
Member
Registered: 30th Jun 06
Location: South Yorkshire
User status: Offline
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Cancelled my sky just before christmas and when it came to he cut off point the tv was off for two days. I then logged onto my sky account and it said come back now for 50% off now on an advert. Rang straight up ended up with 60% off for 10 months (same as 50% over 12). Have got the hd and boxset package with hd movies, unlimited broadband. Including line rental at 16.40 i pay £49 a month
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Wrighty_1988
Member
Registered: 30th Jun 06
Location: South Yorkshire
User status: Offline
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Oh and when you ringing up the number for the deal the bloke was really good, cancelling was an ordeal. Ended up firmly saying look can we stop going round the houses and you just cancel my sky, they were offering shite.
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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Be aware that last week I was able to negotiate for the 40MB Fibre - £5pm + 25% off the normal line rental. The guy next to me at work also managed to get the £5pm offer.
Its to complete with some offers BT have at the moment
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Jesus. I was paying £17 a month for fibre + line rental and she said that was a great deal
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Toby
Premium Member
Registered: 29th Nov 05
User status: Offline
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As above really. Normally rentions will give you a deal but last time I had to actually cancel and then about two weeks into the last 4 weeks of noticd, one of the team from sky called with 50% off for the year.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Well it's been 1 day and they've just emailed offering free line rental for 12 months if i change my mind
Not a bad start, would save me £184.
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Bart
Member
Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
User status: Offline
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keep this thread updated Ben, would be nice to see how it pans out.
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Jay
Member
Registered: 26th Sep 04
Location: Liverpool
User status: Offline
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Mines £52 a month, not got anything extra, fed up with it now, I want the sports but begrudge paying more, I've been with them for about 3 years think I'm gonna give them a ring!
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Jay
Member
Registered: 26th Sep 04
Location: Liverpool
User status: Offline
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Im on the phone to them now and I've just said I spoke to a few people who said they get sports and movies etc and its cheaper per month than mine and he said they're lying to you
Edit: He offered to take it down to £42 a month, or £66 if I added sports  robbin bastards, I said I just want to cancel and he said il put a note on your account to say what I've offered you and itl go off in 31 days.
[Edited on 03-02-2015 by Jay]
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Rob_Quads
Member
Registered: 29th Mar 01
Location: southampton
User status: Offline
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Around 2 weeks before your date you'll get a ring trying to keep you
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Jay
Member
Registered: 26th Sep 04
Location: Liverpool
User status: Offline
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quote:
Originally posted by Rob_Quads
Around 2 weeks before your date you'll get a ring trying to keep you
Well he said to me, are you sure you want me to cancel this now cause its not reversible, people think were going to ring them up offering a better deal and it just wont happen, once I cancel this now we cant offer you a better deal, told him to cancel.
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