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Author Hermes couriers, anyone else had issues?
LeeM
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Registered: 26th Sep 05
Location: Liverpool
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10th Oct 12 at 12:56   View User's Profile U2U Member Reply With Quote

Ordered some joggers online last week, hadn't received anything so rang the company who said the package had been delivered with Hermes a few days before. The courier notes stated that they had put the package in my letterbox.
I live in a black of flats, with a front office that's manned by receptionist 9-6 mon-fri and security guard at all other times. The letterbox next to the front door is tiny and definitely wouldnt fit a pair of joggers in.
Lyon bastards
ed
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Registered: 10th Sep 03
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10th Oct 12 at 12:59   View User's Profile U2U Member Reply With Quote

They threw a package over our fence last week. It was a cardboard box with clothes in it and it had been raining that day - not great.
Ian
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Registered: 28th Aug 99
Location: Liverpool
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10th Oct 12 at 13:03   View Garage View User's Profile U2U Member Reply With Quote

There was a dispute on here in which the seller said the guy turned up in his own car and left no proof of ever having taken the package. I don't think they're very good really.
LeeM
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Registered: 26th Sep 05
Location: Liverpool
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10th Oct 12 at 13:04   View User's Profile U2U Member Reply With Quote

Mongs I wouldn't mind as much if they'd left it in a shit place if they'd told me where. Fact is they haven't been here at all and are lying about it
smcGSI16V
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Registered: 26th May 03
Location: Farnborough Drives: Thurlby 888 CDTi No.98
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10th Oct 12 at 13:27   View User's Profile U2U Member Reply With Quote

The mrs has had nothing but issues with them when she has ordered stuff of QVC as that's who they use.
I actually think they are worse than Yodel.
DanCobb
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Registered: 14th May 11
Location: Lewes/Brighton
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10th Oct 12 at 14:08   View User's Profile U2U Member Reply With Quote

Useless and wouldn't use again. Never did get that splitter back, lost forever according to them.
Ben G
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Registered: 12th Jan 07
Location: Essex
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10th Oct 12 at 15:17   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by LeeM
Ordered some joggers online last week, hadn't received anything so rang the company who said the package had been delivered with Hermes a few days before. The courier notes stated that they had put the package in my letterbox.
I live in a black of flats, with a front office that's manned by receptionist 9-6 mon-fri and security guard at all other times. The letterbox next to the front door is tiny and definitely wouldnt fit a pair of joggers in.
Lyon bastards


I don't think you can blame french people for this cock up, mate.
a1an_49
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Registered: 18th Nov 08
Location: Merseyside
User status: Offline
10th Oct 12 at 15:20   View User's Profile U2U Member Reply With Quote

i bought a top online on monday, they said the courier was hermes and gave me a tracking number, arrived this morning in a ups van, with a ups sticker on it :s
jbguitarking
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Registered: 21st Oct 09
User status: Offline
10th Oct 12 at 15:27   View User's Profile U2U Member Reply With Quote

Had no problems with Hermes though they don't give you an ETA unlike DPD (give you an hour window of when it will arrive) so when I order online I always choose DPD.
Cavey
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Registered: 11th Nov 02
Location: Derby
User status: Offline
10th Oct 12 at 16:39   View User's Profile U2U Member Reply With Quote

Twoseasons use them, took them a week to deliver our parcel after we'd been told it'd be on the Monday, arrived Friday afternoon at 4
Gaz
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Registered: 24th Aug 03
Location: Widnes, Cheshire
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10th Oct 12 at 17:18   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ben G
quote:
Originally posted by LeeM
Ordered some joggers online last week, hadn't received anything so rang the company who said the package had been delivered with Hermes a few days before. The courier notes stated that they had put the package in my letterbox.
I live in a black of flats, with a front office that's manned by receptionist 9-6 mon-fri and security guard at all other times. The letterbox next to the front door is tiny and definitely wouldnt fit a pair of joggers in.
Lyon bastards


I don't think you can blame french people for this cock up, mate.


or black flats - Racist!
LeeM
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Registered: 26th Sep 05
Location: Liverpool
User status: Offline
10th Oct 12 at 17:20   View User's Profile U2U Member Reply With Quote

haha i typed lying, phone must have autocorrected it. but then is it lying or lieing?
shaned12345
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Registered: 28th Sep 10
Location: Melton Mowbray, Leicestershire
User status: Offline
10th Oct 12 at 18:59   View User's Profile U2U Member Reply With Quote

They are usually absolutely fu**ing useless. DPD is where to go.
Russ
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Registered: 14th Mar 04
Location: Armchair
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10th Oct 12 at 19:06   View User's Profile U2U Member Reply With Quote

dpd are awesome
antnee
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Registered: 30th Dec 07
Location: Cov Drives: Clio 197
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10th Oct 12 at 22:48   View User's Profile U2U Member Reply With Quote

Ones by me are alright, a lot of catalogue companies use them.
AlunJ
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Registered: 3rd Apr 07
Location: Newport
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10th Oct 12 at 23:02   View User's Profile U2U Member Reply With Quote

Shit from past experience, can't rate DPD highly enough though!
BluKoo
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Registered: 8th Apr 02
Location: Stonehaven (Scotland)
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22nd Nov 12 at 11:07   View User's Profile U2U Member Reply With Quote

Had my first experience with Hermes and it's not good so far.

Ordered some shoes 2 days ago. Paid for next day delivery. They never arrived yesterday. Although it says, "Delivery Confirmed by Courier."

Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
22nd Nov 12 at 12:39   View User's Profile U2U Member Reply With Quote

All these cheap ass courier "companies" like Hermes and Yodel are fucking shite.

DPD and UPS are quite good, and to a certain extent FedEx (unless you send something to Colombia )...
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
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22nd Nov 12 at 13:00   View Garage View User's Profile U2U Member Reply With Quote

I've had a couple of packages from them recently, fortunately they have both turned up but he first one was a pair of bottles which were a bit squashed. The second was a pillow so hard to tell how that's been treated Each time they turn up in a sheddy unmarked van. The first delivery took 4 days, but the second only two (not including weekends).


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Shelly
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Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
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22nd Nov 12 at 15:38   View Garage View User's Profile U2U Member Reply With Quote

They delivered my order from Boots online a couple of weeks ago (not lazy, just never have my hair dye in the shops!)

They must have thrown it all over the place, there was conditioner all over the box which ruined some of my make up and my spray can of fake tan was all dinted.

Obviously looking after the goods isn't a priority for them.
kennySRi
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Registered: 12th Nov 10
Location: Lancashire
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22nd Nov 12 at 15:43   View User's Profile U2U Member Reply With Quote

Hermes are shite, they either turn up late or just randomly leave the package at any old address. I was basically sat next to my front door last week listening for the doorbell, heard a leaflet shoved through the letterbox and said that i didnt answer the door so left it next door. I went next door and even they didnt know anything was dropped off, hermes just opened their front door and dumped it there.

Whenever i send these off i use UPS and they have been 100% spot on in all the years i've used them. All the other companies have been fine aswell.
AlunJ
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Registered: 3rd Apr 07
Location: Newport
User status: Offline
22nd Nov 12 at 16:48   View User's Profile U2U Member Reply With Quote

Load of shite in my experience. DPD are top dog as far as couriers go.
Russ
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Registered: 14th Mar 04
Location: Armchair
User status: Offline
22nd Nov 12 at 16:53   View User's Profile U2U Member Reply With Quote

DPD are the shit
Daveskater
Premium Member

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Registered: 29th Apr 08
Location: Oxford, UK Drives: Jap wagon
User status: Offline
22nd Nov 12 at 16:57   View Garage View User's Profile U2U Member Reply With Quote

Big up the DPD massive.


Numberwang!

Originally posted by AlunJ
I like you Dave, you are a man of men

Originally Whatapp'd by Neo
Dave's maybe capable of a drive-by cuddle

Look at my pictures
Rob E
Member

Registered: 1st Jan 06
Location: Madeley, Stafford....I want to live back in Wales!
User status: Offline
22nd Nov 12 at 17:26   View User's Profile U2U Member Reply With Quote

I bought a HVAC unit for my car, it was covered in "FRAGILE" tape and arrived smashed up beyond repair. I wasn't happy at all!

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