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Author Ipad2 issue
DC90
Member

Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
14th Jun 11 at 16:29   View User's Profile U2U Member Reply With Quote

my new IPAD2 won't sync to itunes? The cable works as I can charge it in mains, but when I connect it to my laptop itunes doesn't see it and the ipad doesn't charge. I have the newest itunes but all it says is "sync ipod" which is greyed out. Any ideas?

All that happens when I turn my ipad on is it gives me the itunes icon and a cable sign under it, read up and i'm told to sync the ipad to itunes but having no luck. Anybody else had this issue/any resolutions?
Robbo
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Registered: 6th Aug 02
Location: London
User status: Offline
14th Jun 11 at 17:30   View User's Profile U2U Member Reply With Quote

probly need to update itunes to a newer version?
Doug
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Registered: 8th Oct 03
User status: Offline
14th Jun 11 at 17:41   View User's Profile U2U Member Reply With Quote

As per Robbo's comments.

I don't think the iPad2 will work with any version under 10.3 of iTunes?
Jambo
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Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
14th Jun 11 at 17:41   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Robbo
probly need to update itunes to a newer version?




Restart your pc, do you get autoplay come up??
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
14th Jun 11 at 17:41   View User's Profile U2U Member Reply With Quote

Read the thread he has the newestr version of itunes
Robbo
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Registered: 6th Aug 02
Location: London
User status: Offline
14th Jun 11 at 18:11   View User's Profile U2U Member Reply With Quote

whoops
DC90
Member

Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
14th Jun 11 at 19:05   View User's Profile U2U Member Reply With Quote

Got it sorted, both USB ports are broken on my laptop but were fine yesterday! Plugged in a mouse to double check and they are both dead. Thanks for replies.
adiohead
Member

Registered: 28th Sep 01
User status: Offline
14th Jun 11 at 19:10   View User's Profile U2U Member Reply With Quote

did you plug in the mouse and restart (to double double check)?

if they still don't work then do the USB ports show up in device manager?
DC90
Member

Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
14th Jun 11 at 20:48   View User's Profile U2U Member Reply With Quote

It's a laser mouse so every other time i've plugged the mouse in it lights up, the light comes on when I put half of the connection in, when I push it all the way in the light goes off and it doesn't register anymore, bit strange?

Edit - checked device manager and I have two items with ! next to them, both the same thing so guessing thats both my usb ports.

Next to device status it says : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.

Do I just need to re-install the drivers?

John
Member

Registered: 30th Jun 03
User status: Offline
15th Jun 11 at 10:44   View User's Profile U2U Member Reply With Quote

Have you tried the mouse after restarting?

iPad could have pulled too much current and the USB ports have turned off to protect the laptop.
DC90
Member

Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
15th Jun 11 at 15:47   View User's Profile U2U Member Reply With Quote

Still the same issue after restarting, my girlfriend tells me she tried to use her phone in the USB ports to charge it before I got the iPad and had the same issue. Any ideas on how to fix this?
Cavey
Member

Registered: 11th Nov 02
Location: Derby
User status: Offline
15th Jun 11 at 15:50   View User's Profile U2U Member Reply With Quote

probbly uninstall the usb drivers that are screwed up, and refresh it on device manager, and it should re-install them?

 
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