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Author My electricity supplier
Jules S
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Registered: 24th Dec 03
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12th Apr 07 at 21:59   View Garage View User's Profile U2U Member Reply With Quote

Better go a tad careful here.....on Ians behalf.

Lets just say it starts with an 'N' and ends with power shall we?

I've had the impression the cunts have been ripping me off for years....they always seem to have me 'in credit' and are VERY reluctant to give me money back when I ask for it

Since I spend more time at the missus now, i asked them for a balance....low and behold im about 100 in credit:-

'No problem sir, we will credit your bank account accordingly'

Three weeks later I get a 'statement' saying I'm only a tenner in credit....no mention of me being 100 in credit at the end of the last quarter...



To cap it off, the missus asked me to look at her bill....and her electricty supplier is about 50% the cost of N *cough* power.

Uswitch has just confirmed I could save about 450 a year by switching.

Damn my lethargy in sorting such matters out
Colin
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Registered: 4th Apr 02
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12th Apr 07 at 22:24   View User's Profile U2U Member Reply With Quote

Strange that, I moved to Npower from Scottish power after having a very bad experience with them & Npower couldnt have been better!! Much cheaper aswell!!
Jules S
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Registered: 24th Dec 03
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13th Apr 07 at 21:50   View Garage View User's Profile U2U Member Reply With Quote

Right.

This has pissed me right off now.

Npower read my meter in feb and sent me a statement that told me I was 110 in credit.

I read my meter last month and they agreed the reading....immediately afterwards they sent me a statement....I'm no longer in credit.

Long and short?

Between Oct and Feb I paid an agreed DD for my electricity....I ended up in credit.

Apparently ive now used my DD payments plus 70 since feb...





Ian
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Registered: 28th Aug 99
Location: Liverpool
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14th Apr 07 at 23:46   View Garage View User's Profile U2U Member Reply With Quote

Scottish Power make it up as well. My DD has been both under 30pm and over 80.

I just try and ensure I owe them money not the other way around so if the balance looks low, phone and reduce the payment. If that doesn't work, cancel it. They won't cut you off if you claim it was a genuine mistake.
AK
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Registered: 5th Jul 00
Location: Aberdeen City
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15th Apr 07 at 16:42   View User's Profile U2U Member Reply With Quote

they are all chancing bastards....

They are always recommending we pay much more than we use.... as they'd profer us to be in credit No Shit...

Scottish Power
liamC
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Registered: 28th Feb 04
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15th Apr 07 at 19:21   View User's Profile U2U Member Reply With Quote

Mother has the same problem with British Gas.

All cunts, the lot of 'em.
mav
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Registered: 19th Jun 01
Location: Scotland
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16th Apr 07 at 01:02   View User's Profile U2U Member Reply With Quote

Scxottish power have put mine upto 126 a month They say I am 212 behind..SO I said yeah it's the summer now so I continiue to pay my 65 a month and that will come down as I won't be using it...It don't work like that anymore and it's assesed every 3 months..So for 3 months at least I am paying 126

I can't change my supplier either due to my house having 2 meters for peak and off peak rates and no other supplier will touch them...Scottish power rufuse to take them out and replace them with 1 meter as they know I will switch suppliers..

12vMatt
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Registered: 28th Oct 06
Location: Sunderland
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16th Apr 07 at 11:17   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by mav
I can't change my supplier either due to my house having 2 meters for peak and off peak rates and no other supplier will touch them



i have a meter for peak and another for off peak and im with npower, you could try them.
i wouldnt advise it though, wankers keep sending gas bills for like 400 quid a month when i dont even have fucking gas
Jules S
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Registered: 24th Dec 03
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25th Apr 07 at 22:48   View Garage View User's Profile U2U Member Reply With Quote



Oh the irony.

I had a bill today asking for 170.... this pished me off a tad. I know/knew I'm in credit.

According to Npower I was 70 ish in credit on my account following the period July-december (meter reading)......im now -10 december to April (another meter reading)

According to Npower I should build up credit in the summer to cover the winter months.

Fair enough i said...then added that perhaps July to Dec shouldn't be any different to Jan to April apparently the former is winter, the latter is 'summer'

Cue condescending comments from a tele sales person who thinks he knows all there is to know....

I live near bristol and have switched to scottish power



And im saving 150 a year through uswitch.

I passed the info onto the parents (with gas through british gas and elec through Npower) and they are looking at a 500ish saving over the year by switching both.

Switching is certainly worth looking into
broster
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Registered: 6th Dec 02
Location: Drives: E39
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26th Apr 07 at 12:54   View Garage View User's Profile U2U Member Reply With Quote

n power are rubbish, i had a bill for 208 for 6 weeks electricity! needless to say im now with british gas
shawboy
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Registered: 1st Jul 02
Location: Wombwell, Barnsley
User status: Offline
26th Apr 07 at 19:45   View User's Profile U2U Member Reply With Quote

broster gritish bas aint any better.

http://www.corsasport.co.uk/board/viewthread.php?tid=344987
Jules S
Premium Member

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Registered: 24th Dec 03
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26th Apr 07 at 21:18   View Garage View User's Profile U2U Member Reply With Quote

Had an e-mail from uswitch explaining the 'switch' this afternoon.

On uswitch I simply added my address and DD info...my new supplier is doing all the rest. All I have to do is give a meter reading on the 'switch' date.

So all seems to be going smoothly. I'll updat that comment when ive finally been transferred mind you
James
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Registered: 1st Jun 02
Location: Surrey
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26th Apr 07 at 22:45   View User's Profile U2U Member Reply With Quote

I have a job interview at uSwitch on monday
Jules S
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Registered: 24th Dec 03
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17th Jun 07 at 21:52   View Garage View User's Profile U2U Member Reply With Quote

All done....and very painless.

Got the closing bill from npower today...and surprise surprise, they owe me money.

Tom
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Registered: 3rd Apr 02
Location: Wirral, Merseyside
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19th Jun 07 at 13:37   View User's Profile U2U Member Reply With Quote

They tend to be very up and down, i'm with edf and mine varies by 10 per month on a 2 bed flat.

 
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