C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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I have a problem with my home computer. I have uprgraded to 8Mb broadband with BT but now i cant view any web pages. I've checked the lights on the modem and everything is correct. I have two arrows on the task bar that are both green and if i hover the mouse arrow over the connection symbol it says connected. When i open IE it doesnt display any web pages. Ive tried opening pages from my favourites but nothing happens. Spoke to some monkey at BT who wasted an hour of my time and still didnt fix it. They said its a problem with my PC. I'm totally lost so any suggestions will be welcome.
Thanks.
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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what version of IE are you using? might need the new version???
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Are you able to get on any web pages at all with another browser?
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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dont be silly topshot
do you have anything in your internet proxy settings?
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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In internet explorer go tools > internet options > Connections > Lan Settings make sure nothing is in there.
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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also check the DNS your meant to be using is correct
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_Allan_
Member
Registered: 24th Mar 04
User status: Online
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You running an ADSL USB modem?, should be using a router on the 8mb.
http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=HPTMwvti&cat_lvl1=346&cat_lvl2=401&cat_lvl3=402&cat_lvl4=406&p_cv=4.406&p_cats=346,401,402,406&p_faqid=7586
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_Allan_
Member
Registered: 24th Mar 04
User status: Online
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You also running any firewall? Zone Alarm etc.?
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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cheers for the replies fellas.
Topshot - i'm using IE7
Ian - I can't get on any pages at all
Steve - I'm slightly retarted when it comes to computers and i have no idea what a proxy setting is!
Brett - I'll check the LAN settings when i get home, what should be in there??
Allan - I'm using a BT Voyager 105 ADSL USB Modem which is not right according to the link you posted. The monkey at BT said it would work tho. I think i'll get them to send me a router. I have the firewall in IE turned off and am using Norton Internet Security instead.
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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Regarding the LAN settings it should have:
The use proxy server unticked
And the Auto Detect network settings needs ticking.
Steve some ISP need at least IE6 to run. I had to upgrade when i first got my boradband. 
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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surely its the websites that check your browser version, not your isp, your isp merely provides the connection 
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_Allan_
Member
Registered: 24th Mar 04
User status: Online
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Yeah the usb modem might work but they do not do well for speeds over 2mb hence the upgrade. Can you disable Norton Internet security for a couple of mins to see if that makes a difference?
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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Duno, but when we first got ADSL i had IE5 and had to upgrade before the connection would work not sure why though 
[Edited on 06-02-2007 by topshot_2k]
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Steve
Premium Member
Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
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TBH if you were using ie5 then you were a chump anyway.
Might aswell use windows 95 
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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steve this was a couple of years ago back in my uni day
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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TBH Win 95 is better than OS X 
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C2RL R
Member
Registered: 28th Mar 02
Location: Redcliffe, QLD
User status: Offline
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Just got off the phone with BT again, they have now said that they fucked up telling me that my usb modem would work and they are sending me a router for free. I should get it on friday. Hope its easy to set up coz i suck at computers!
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