schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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as those with flux insurance know, you have to send back a declaration form with all the details of your car.
I sent it back within about 3 days of receiving it, and then got a letter saying they hadnt got it. So i sent it again, twice actually so they deffo got it.
I then got a letter back saying a couple of bits were incomplete - fair enough. So i sent those bits back that i needed to complete, but i couldnt send my mums driving lisence because she was on hiliday for a month. So i spoke to them and they extended my deadline for a couple of weeks.
I sent the forms back last week, when my mum got back, as they had to be there before the second of feb.
So today i get a letter saying they have cancelled my insurance and require an oustanding amount of £124, this is a week after they took my montly payment of £112!
Ive rang them up and all they can say is that they can give me a quote for a new policy.
All this on top of being made redundant a couple of weeks back, being £350 overdrawn, and now having no car!
I know i posted the form last monday because i was with fozz at powercrazy, so its probably got lost in the post.
Has anyone got any idea what i can do, because at the minute im completely buggered!
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Rileysport
Member
Registered: 18th Jun 04
Location: West Yorkshire
User status: Offline
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Insurance sucks... i've just sent my oofamabob form off to flux 
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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well make sure you check with them they have recieved it because from my experience, either they are good at losing things or, the post office is hite!
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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why do they require £124 ??????
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Rileysport
Member
Registered: 18th Jun 04
Location: West Yorkshire
User status: Offline
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quote:
Originally posted by schoey
well make sure you check with them they have recieved it because from my experience, either they are good at losing things or, the post office is hite!
probably a combination of the two, i had similar issues with elephant, who confirmed my dd was setup, then cancelled my policy because it wasn't 
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Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
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I got messed around like this too
Ring up & complain again, ask for names etc, get them to double check for your letter
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Icy
Member
Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
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them letters are annoyin!!
got one sent back 3 times i kept missin bits out
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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just spoke to them again with a new quote for starting it again, My premium has now gone up by £400 because 'rates change'. Oh, and i cant pay monthly ive got to pay quarterly! Absolute b0llocks (sorry ian)
The letter WAS posted last monday, it was posted first class and met the last collection on monday, because i deliberately checked!
They have said once again they cant do anything.
I am so annoyed, and i really think i am going to have to sell my car because i just cant afford this!
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myke
Member
Registered: 7th Feb 01
Location: High Wycombe, Buckinghamshire
User status: Offline
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ask the insurance ombudsman for advice
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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the who
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Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
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no good now but next time send it recorded delivery. Ombudsmen is like a moderator of that area, checks that they are trading fairly etc.
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Rileysport
Member
Registered: 18th Jun 04
Location: West Yorkshire
User status: Offline
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Thing is... do you have proof of receipt, i.e registered post... if not then you have dick all comeback really 
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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they are being fair, ive had the final warning letter saying they will cancel on the 2nd of feb if they dont receive the forms.
It would have arrived last tues 31st, so was in time.
Its so annoying because
1- the forms a right sod to fill in
2 - when they sent it back to me mum was on holiday
3- then i send it back within the time, and they dont receive it.
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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I would tell them to fuck off and go with someone else
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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SRI - Co, no i have nothing to prove, ididnt think it was going to be a problem.
Cant believe they're saying the rates have changed though. Thing is, i wouldnt have v6'd it if i hadnt have got that quote in the first place.
Think the car may well be off the road for a while! Maybe even a year.
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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vibs - trouble is, no one else will insure me, else i would have done!
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vibrio
Banned
Registered: 28th Feb 01
Location: POAH
User status: Offline
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quote:
Originally posted by schoey
vibs - trouble is, no one else will insure me, else i would have done!
if you have the original quote then you should be fine. personally it sounds like they have thought the original price was too small. contact the insurance watchdog for advice
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by SRi-Co
Insurance sucks... i've just sent my oofamabob form off to flux
More like adrian flux sucks. They did exactly the same thing to me, I don't use them anymore. Besides, they're not even cheap, I've been insured with them once for a month 
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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quote:
Originally posted by vibrio
if you have the original quote then you should be fine. personally it sounds like they have thought the original price was too small. contact the insurance watchdog for advice
yeah i thought that, i havnt got an origional quote on paper though, just my old cover note.
Sounds like it because my mate with the same car and age as me couldnt get it that cheap!
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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I had the same bother on the T4 with the form they sent it back a few time and that but all sorted in the end..
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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well, theyve cancelled mine, so i fubarred!
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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indeed!
Not going to insure it again, think ill only insure it for PVS, thats if i havnt sold it already.
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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no buyers lined up yet?
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schoey
Member
Registered: 29th Jun 05
Location: Billinghay, Lincolnshire
User status: Offline
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nah not really, dont really want to sell it.
I think it will only sell if i drop to £2500, in which case id rather keep it.
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