Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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hey...
just set up a wireless network in the house and i'm 2 storeys up from the router
... I can browse corsasport, pgac and other websites but can't get any related to microsoft, msn and hotmail to work? (they just won't load up)
...any ideas why?
help me
thanks
Tim
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Security/Firewall settings in the router too high?
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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maybe ... forgive me I'm not great at computers
...any ideas how I would change those settings?
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Get inside router config and have a look around.
If its not obvious from the instructions, do a Start -> Run and type cmd, then type ipconfig and look at the gateway address. Try going to http://192.168.0.1 or whatever the gateway address is in your browser and you should be prompted for user/pass, will be default if you've not changed it, usually admin/admin or admin/password etc.
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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yeah it's a netgear super wireless adsl router dg834gt that I'm using
... I've gone into the gateway address and put in name and password, having a look around but can't find anywhereto change firewall settings
... the only stuff about firewalls is the firewall rules?!
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Yeah Firewall in them is port level, nothing in Blocked Sites?
Did you change browser security also in setting up stuff?
Are other computers connected to the router and do they work?
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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1. there is nothing in the blocked sites section
2. I don't think I changed any browser security stuff when I was setting it up
3. The computer with the router can access the sites when logged onto the internet via aol ..but not when logged on through internet explorer, this is an internet explorer only issue
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Inside IE - Tools, Internet Options, Security and see what the slider is on?
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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it's on medium
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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i tried sliding it down to the minimum but still no luck 
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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No medium is OK.
Only thing I can suggest is Windows Update or something get a more recent version of IE?
ps. moving this to Geek Day...
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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it's in geek day but nobody replied .. thought i'd get a faster response in here ... sorry
i'd do a windows update but can't because i can't access any microsoft sites (catch 22 situation)
... might have something to do with maybe needing to do a 128mb wep encryption
thanks for the help
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Ahh of course yeah, my mistake.
MS wouldn't know about WEP though.
You connecting through AOL now? Router should handle that, maybe uninstall AOL software from the PCs?
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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on my laptop i'm connecting through internet explorer
... on the pc with the router you can connect through aol and ie ... on aol you can access the sites and using ie you can't
... don't know if i should uninstall aol because that's who our broadband billing is through and different family members have email addresses directly linked off our pc to aol
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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Router shouldn't be linked direct to anything - all PCs look to the router for their connection and the router looks outside at AOL.
Software will have to stay if you're using email though.
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Pop
Member
Registered: 8th May 03
Location: Reading
User status: Offline
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i'm all out of ideas ... i'll try and get a lad from work to come have a look
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