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Author Question???
S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th May 04 at 13:43   View User's Profile U2U Member Reply With Quote

If a garage has done work on my car , they changed a clutch which was faulty under warranty. This happens again. So there must be another problem that has been missed it seems.

Problem is the company have changed hands? The day i took the car back which i was unaware of till today.........

How do i go about getting this sorted if there saying the warranty is basically void as the old company is no longer

any advice welcome
Kerry
Member

Registered: 5th Oct 01
Location: Norwich
User status: Offline
7th May 04 at 13:54   View User's Profile U2U Member Reply With Quote

ring and ask
S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th May 04 at 13:56   View User's Profile U2U Member Reply With Quote

ring who

th garage ive already spoken to them and the citizen advice are all closed
Kerry
Member

Registered: 5th Oct 01
Location: Norwich
User status: Offline
7th May 04 at 13:57   View User's Profile U2U Member Reply With Quote

sorry u didnt make it clear u had rang them already
Stuckey
Member

Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
7th May 04 at 13:59   View User's Profile U2U Member Reply With Quote

only thing i can think of is call citizen advice when they are open or try and find their web site if they have one
Stuckey
Member

Registered: 5th Jun 02
Location: Plumstead, Greater London
User status: Offline
7th May 04 at 13:59   View User's Profile U2U Member Reply With Quote

http://www.nacab.org.uk/
BlueCorsa
Member

Registered: 14th Jan 04
Location: Midlands Drives: MB SLK250 CDI
User status: Offline
7th May 04 at 14:01   View User's Profile U2U Member Reply With Quote


AFAIK If the company is still in existance (regardless of it's ownership) then the warranty is with them. If it's been wound-up, gone bankrupt, etc. then unless the warranty was underwritten by an insurance company (who will entertain the claim for your warranty work cost), then your warranty is no more, but IANAL.
S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th May 04 at 14:03   View User's Profile U2U Member Reply With Quote

yer have spoke to em kerry, car should have been sorted now, they kinda slipped it into the conversation.

I have used the garage for years and they have always been fair so i want it orted without causing to much unwanted hassle.

Its te new owner that is being unreasonable
S1MON
Member

Registered: 9th Nov 01
Location: Woodley, Berkshire
User status: Offline
7th May 04 at 14:19   View User's Profile U2U Member Reply With Quote

ive read through the CA site and it seems im pretty screwed great

 
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