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Author O2
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
30th Apr 04 at 17:49   View User's Profile U2U Member Reply With Quote

Wankers.

never goin with this company again.

My 2 cents
DanielJ
Member

Registered: 21st Nov 01
Location: gwent, south wales
User status: Offline
30th Apr 04 at 18:02   View User's Profile U2U Member Reply With Quote

y m8? i been avin abit of agro with em
the_legend_of_yrag
Member

Registered: 7th Jul 03
Location: Cambridgeshire
User status: Offline
30th Apr 04 at 18:05   View User's Profile U2U Member Reply With Quote

Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em
Redcorsa69
Member

Registered: 21st Sep 02
Location: Rotherham
User status: Offline
30th Apr 04 at 18:07   View User's Profile U2U Member Reply With Quote

yes they are mate!! i just took my phone in for the 2nd time for repair today! they wont swap it for another one, worst customer service ever and dont buy an O2 X1 its the biggest sack of sh1t ever!
combatprojex
Member

Registered: 12th Oct 03
Location: Wellingborough Drives: Corsa 1.2 16v & proud of it
User status: Offline
30th Apr 04 at 18:08   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by the_legend_of_yrag
Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em


very true!!
Thoday
Member

Registered: 12th Jan 03
Location: Drove kitted corsa b now standard corcs c exclusiv
User status: Offline
30th Apr 04 at 18:11   View User's Profile U2U Member Reply With Quote

yes customer service is crap but its cheap

i pay £10 a mth rental 600 free texts and 50 offpeak mins a nite

same as HIC crap service but cheap as chips
ChazSXi
Member

Registered: 26th Jan 03
Location: Waterlooville, Hampshire
User status: Offline
30th Apr 04 at 18:11   View User's Profile U2U Member Reply With Quote

always been good to me!! went to cancel to go cheaper somewhere else and they gave me free itemised billing, 6 months half price line rental and £50 off me phone!

other day phoned up to upgrade to 200 txts a month and they said it would only be another £5
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
30th Apr 04 at 22:49   View User's Profile U2U Member Reply With Quote

yeah i couldnt pay my bill cos it was so high, so they set up instalment plan, but they keep changing it saying i have to pay X then and then i ring up ask to pay Y they say ok, then 3 days later the write to me telling me their gunna use CCJs against me

Now they tried to randomly up my last payment but half due to added line rental of which was not *agreed* as they put it.

The guy whos "supervising" my account is a fucking nazi. No joke. The first lady i spoke to said hes been a bit harsh as my account was flagged up and he sent letter and phone call NEXT DAY she said its usually a week or something.

What a cock who takes their job like that seriously? Must be a shithead.
deanmcreynolds26
Member

Registered: 15th Sep 03
Location: E46 //M3
User status: Offline
30th Apr 04 at 22:52   View User's Profile U2U Member Reply With Quote

ive got the same problem mate! called them bout 4 times 2day gave up after holding for 20mins, they gave me a bill of £396 for the remainder of my contract and hit me with all the shite of the day! and wen i finally got through they said sorry the system is down call back 2moro!!!! GRRRR
Jamie
Member

Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
30th Apr 04 at 22:53   View User's Profile U2U Member Reply With Quote

PayAsYouGo
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
30th Apr 04 at 22:55   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by J-Me
PayAsYouGo


Yup £10 online

No contracts for me for a while
Jamie
Member

Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
30th Apr 04 at 23:16   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Jambo
quote:
Originally posted by J-Me
PayAsYouGo


Yup £10 online

No contracts for me for a while


Tis the way forward, 300 free texts/wap
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
30th Apr 04 at 23:41   View User's Profile U2U Member Reply With Quote

thas the one, allthough i never knew it had fre wap

Bloody O2 tho isnt it

Jamie
Member

Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
30th Apr 04 at 23:44   View User's Profile U2U Member Reply With Quote

WAP is a pain in the arse. It either doesnt work or is FAR too slow
Jambo
Member

Registered: 8th Sep 01
Location: Maidenhead, Drives: VXR Arctic
User status: Offline
30th Apr 04 at 23:46   View User's Profile U2U Member Reply With Quote

yeah i get frustrated and go, ive got the internet on my pc, why the fuck am i using this walkie talkie for?
Jamie
Member

Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
30th Apr 04 at 23:47   View User's Profile U2U Member Reply With Quote

PMSL

I'm having trouble setting me MMS up.

Ever i get sent one tells me to go to O2.co.uk/mms to see it?!
R Lee
Member

Registered: 15th Aug 03
User status: Offline
30th Apr 04 at 23:48   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by the_legend_of_yrag
Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em


im on orange with 500 blah de blah etc
R Lee
Member

Registered: 15th Aug 03
User status: Offline
30th Apr 04 at 23:49   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by J-Me
PMSL

I'm having trouble setting me MMS up.

Ever i get sent one tells me to go to O2.co.uk/mms to see it?!


get o2 to send you a setting. tell them thats your mms settings are pooped
Jamie
Member

Registered: 1st Apr 02
Location: Aberdeen
User status: Offline
30th Apr 04 at 23:51   View User's Profile U2U Member Reply With Quote

Just on o2.co.uk site.

Set the MMS up three times now says "Network not responding"

BAR STEWARDS!!
barrywatson
Member

Registered: 1st Mar 04
Location: aberdeen
User status: Offline
1st May 04 at 01:29   View User's Profile U2U Member Reply With Quote

you need to phone o2 and get them to data enable your sim card before the mms and gprs works

i also got the 300 free wap mins to work over the gprs
andy hirst
Member

Registered: 18th Apr 02
Location: Rochdale, Greater Manchester
User status: Offline
1st May 04 at 09:12   View User's Profile U2U Member Reply With Quote

I was bored of my phone after 6 months, so i asked for a new one, they said no, then i complained about not rewarding customer loyalty and they rang me up and asked me wot phone a i would like for free. Result.
deanmcreynolds26
Member

Registered: 15th Sep 03
Location: E46 //M3
User status: Offline
1st May 04 at 09:24   View User's Profile U2U Member Reply With Quote

DO THESE CUNTS EVER NOT PUT U ON HOLD GRRRRR BEEN TRYING ALL MORNING
M2RTY
Member

Registered: 25th May 01
User status: Offline
1st May 04 at 13:58   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Redcorsa69
yes they are mate!! i just took my phone in for the 2nd time for repair today! they wont swap it for another one, worst customer service ever and dont buy an O2 X1 its the biggest sack of sh1t ever!


3 times u need 2 return it b4 they exchange

 
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