quote:

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Originally posted by Redcorsa69
yes they are mate!! i just took my phone in for the 2nd time for repair today! they wont swap it for another one, worst customer service ever and dont buy an O2 X1 its the biggest sack of sh1t ever!

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DO THESE CUNTS EVER NOT PUT U ON HOLD GRRRRR BEEN TRYING ALL MORNING

I was bored of my phone after 6 months, so i asked for a new one, they said no, then i complained about not rewarding customer loyalty and they rang me up and asked me wot phone a i would like for free. Result.

you need to phone o2 and get them to data enable your sim card before the mms and gprs works

i also got the 300 free wap mins to work over the gprs

Just on o2.co.uk site.

Set the MMS up three times now says "Network not responding"

BAR STEWARDS!!

quote:

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Originally posted by J-Me
PMSL :lol:

I'm having trouble setting me MMS up.

Ever i get sent one tells me to go to O2.co.uk/mms to see it?!

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quote:

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Originally posted by the_legend_of_yrag
Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em :(

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PMSL :lol:

I'm having trouble setting me MMS up.

Ever i get sent one tells me to go to O2.co.uk/mms to see it?!

yeah i get frustrated and go, ive got the internet on my pc, why the fuck am i using this walkie talkie for? :lol:

WAP is a pain in the arse. It either doesnt work or is FAR too slow

thas the one, allthough i never knew it had fre wap :thumbs:

Bloody O2 tho isnt it :mad:

quote:

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Originally posted by Jambo

quote:

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Originally posted by J-Me
PayAsYouGo :D

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Yup £10 online :D

No contracts for me for a while

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quote:

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Originally posted by J-Me
PayAsYouGo :D

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PayAsYouGo :D

ive got the same problem mate! called them bout 4 times 2day gave up after holding for 20mins, they gave me a bill of £396 for the remainder of my contract and hit me with all the shite of the day! and wen i finally got through they said sorry the system is down call back 2moro!!!! GRRRR

yeah i couldnt pay my bill cos it was so high, so they set up instalment plan, but they keep changing it saying i have to pay X then and then i ring up ask to pay Y they say ok, then 3 days later the write to me telling me their gunna use CCJs against me :mad:

Now they tried to randomly up my last payment but half due to added line rental of which was not *agreed* as they put it.

The guy whos "supervising" my account is a fucking nazi. No joke. The first lady i spoke to said hes been a bit harsh as my account was flagged up and he sent letter and phone call NEXT DAY she said its usually a week or something.

What a cock who takes their job like that seriously? Must be a shithead.

always been good to me!! went to cancel to go cheaper somewhere else and they gave me free itemised billing, 6 months half price line rental and £50 off me phone!

other day phoned up to upgrade to 200 txts a month and they said it would only be another £5 :! ;)

yes customer service is crap but its cheap

i pay £10 a mth rental 600 free texts and 50 offpeak mins a nite

same as HIC crap service but cheap as chips

quote:

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Originally posted by the_legend_of_yrag
Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em :(

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yes they are mate!! i just took my phone in for the 2nd time for repair today! they wont swap it for another one, worst customer service ever and dont buy an O2 X1 its the biggest sack of sh1t ever!

Yes they are shite, but untill someone else offers me 500 free texts a month and calls then im gunna have to stick with em :(

y m8? i been avin abit of agro with em

Wankers.

never goin with this company again.

My 2 cents