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Author i'm fuming
corsa_sport_white
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Registered: 9th Dec 02
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7th May 03 at 17:08   View User's Profile U2U Member Reply With Quote

my passenger window got stuck half way up. It was clear the angle was wrong i.e. it had coem out of place somehow. So took it to vauxhall, the receptionist bloke said - gotta wait for mike to get bak then i'll tell him to come have a quick look wiv u. So waited, he said it'll be a while longer so i went to the shops. Come back 35mins later my car had gone from where i parked it. I went in said where s my car i need my fone from it. Was taken to my car in the back. Nobody working on it. I said - hasn't anyone looked at it yet. they said yer its all fixed. So went and paid, and they asked me for 70. All they had done was take the door panels off, put the window back onto the runners it had fallen off and then put the panels back on. No new parts or anything. I questioned the price, they said its standrad hourly charge. I pointed out they had done 30mins work at the most. THey gave me a load of shit. I refused to pay, so they said we'll take the car back and return it to how it was before. At that point i put my lawyer (my dad!) onto the phone to them, and he said if they touch my car now he'll get them done for criminal damage. Advised me to pay the money now, and he'd take it up with them 2moz. They offered me a bloody 10% discount in goodwill - that made me mad, goodwill = i told them where to stick that. Fcuking thieves they are, 70quid for 30mins labour. Outrageous charge. They aint gonna get away with this. Just wanted your opinions - i'm not being unreasonable am i? I never authorised them to carry out any work on my car, all i agreed to was that someone would have a look to tell me waht was wrong.
Tim
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Registered: 21st Apr 00
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7th May 03 at 17:10   View Garage View User's Profile U2U Member Reply With Quote

Vauxhall is normally around 55/hour...

No offense but would probably have been easier to take a look yourself first... doesn't take long to whip off the panels....

[Edited on 07-05-2003 by Tim]
someone
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Registered: 13th Aug 02
Location: Surrey
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7th May 03 at 17:10   View User's Profile U2U Member Reply With Quote

I tell you that is hard to fix that happened to my car last year spent ages trying to get it back on.
in the end took it to a good little "garage" and got it done for 25. most places wanted at least 50
Kerry
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Registered: 5th Oct 01
Location: Norwich
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7th May 03 at 17:14   View User's Profile U2U Member Reply With Quote

they should of consulted with you first really shouldnt they?? i once made the mistake of taking my car to vauxhall for a misfire i couldnt cure. cost me nearly 40 quid for him to drive it round the block and run tech 2 on it. then he gave me a quote for 700 to change plugs, leads and d.i.s pac. good job they didnt go ahead with that and give me the bill
Tim
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Registered: 21st Apr 00
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7th May 03 at 17:15   View Garage View User's Profile U2U Member Reply With Quote

Seems to depend on the garage. I had my local Vauxhall dealer out on 3 test drives, up on the ramps twice checking over bearings, etc, all for free

Must be my smile
Gavin
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Registered: 3rd Apr 02
Location: West Midlands
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7th May 03 at 17:16   View Garage View User's Profile U2U Member Reply With Quote

happen to troublesome coz he put his own tints in his car windows (therefore took the front ones out)....days later the driver side just collapes, we took off all the panel and that and manage to get it on...

yes its very hard to get back on the runner and it took a good 20 mins to get it right - baring in mind moving the window carefully trying not to scratch the tints.

70 is fooking alot for that....rip off bastids


pew pew pew pewwwww
corsa_sport_white
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Registered: 9th Dec 02
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7th May 03 at 17:16   View User's Profile U2U Member Reply With Quote

they charged me 70 claiming to have done an hours work, without even gettin my authority to do it. And they in fact only had the car for 35mins maximum. So how on earth they can claim to have done an hours labour.?
Kerry
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Registered: 5th Oct 01
Location: Norwich
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7th May 03 at 17:19   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Tim


Must be my smile


you said i had a nice smile though
Gavin
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Registered: 3rd Apr 02
Location: West Midlands
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7th May 03 at 17:22   View Garage View User's Profile U2U Member Reply With Quote

they properly charging you by the 'half hour'.
tell them to GTF and give you the money back....

[Edited on 07-05-2003 by B19 GAV]


pew pew pew pewwwww
corsa_sport_white
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Registered: 9th Dec 02
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7th May 03 at 17:25   View User's Profile U2U Member Reply With Quote

i told them to GTF and give my money back. On that note - they started walking towards my car and saying they'd return it to how it was when i brought it in, and charge me for doing that as well! i was like - um y on earth would i want to pay you more to return my car to how it was before. so they said = ok we'll do it for free. Fcuking bastards, neva lettin them near my car again. Does anyone know where i could find a more official source of how long it would reasonably take to do the work they carried out?
charcoalgrill
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Registered: 23rd Oct 02
Location: Bristol
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7th May 03 at 18:06   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Tim
Vauxhall is normally around 55/hour...

[Edited on 07-05-2003 by Tim]
uh oh, then car just failed mot.
miner things. like wiper and rear reg light. but main 1 is eadlight beam from me crash.dreading wat to pay now:S
Thoday
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Registered: 12th Jan 03
Location: Drove kitted corsa b now standard corcs c exclusiv
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7th May 03 at 18:33   View User's Profile U2U Member Reply With Quote

VAUXHALL ARE FUCKERS

my mirrors came unb-hinged from the only time i took it through a car wash.. took it to vauxhall finkin oh they will know how to get it back in without breakin themm

bloke says ye wel do it 35! was like GTF and said "no wonder no bugger comes to you bloody tea leafs"

took to place where i got them sprayed, did it there and then for nothing... now thats service....

rang up vauxhall spoke to the bloke and said i got them done cost me 40.. he said told you so, and then i laughed and said "told ya you was a shit place" cos you know u overcharge just cos u are a dealership..


what did we learn.... GTF VAUXHALL!
corsa_sport_white
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Registered: 9th Dec 02
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7th May 03 at 18:42   View User's Profile U2U Member Reply With Quote

at least vauxhall told u how much they'd want before they went ahead and did the work! arseholes. Speaking to my dad (barrister) just now, said hes sued this vauxhall dealers before. Looks like they'll be in for another court appearance soon -unless they give in and apologise, !

 
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