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[quote][i]Originally posted by stupot89[/i] [quote][i]Originally posted by Gems-R[/i] This is an easy one, the seller needs to take ownership of the situation, at the end of the day he chose the packaging and he also chose which company to use to make delivery a refund should be made immediately upon receipt of the evidence the parcel has been damaged and seller should place a claim with his chosen courier unfortunately for seller a claim for compensation in this particular case will be denied as this item is in the prohibited item lists so why send such a fragile item with a courier that will not accept any responsibility for it in such case as one described above you can't pass the buck and ask the buyer to chase things up that's an outrageous request really all the best in resolving the matter from here chaps! [/quote] finally someone who is on my side :thumbs: [/quote]
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