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[quote][i]Originally posted by John[/i] Just came to the end of my 18 month contract with them. Never again is my conclusion. Went with them because it was the cheapest/best way for me to get a Desire at the time. Barely any reception where I live, regularly none at all, merger with orange didn't really help and the way the networks roam atm isn't very good. 7 day response time for support emails :! lukcily I didn't have to use this much. Ported my number on Monday, they've given me an early termination fee although I didn't terminate early, had to phone up to query, luckily I noticed. Swapped over to giffgaff, get the benefit of the O2 network, which I've always found good, but without the charges and limits. Another unexpected difference is battery life on my iPhone, has noticeably improved, about 2% an hour now which is great. I'd recommend avoiding T-Mobile if you are looking at a new contract. [/quote]
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