Yeah their cable service is good. We used to be subscribed to the 10meg cable service and were getting near to that all times of the day.
After moving to an non cable area and getting virgin adsl, the internet speed between 4-12 in the evening is back to dial up rates :(

so is their cable service good then? cos i want their TV service and broadband and phone down the cable, im fed up with paying £36 a month for BT "8 meg" service and getting bad speeds at peaktimes and no more than 450k at non-peak times (if I'm lucky)

They totally do my tats in.. In the last few weeks ive had long periods of interweb downtime, which in turn makes the on demand pack it in..Been on the phone many a time and been told, "there is a problem in your area" NAE SHIT. Not amused with them at all.

Watchdog.

Cancel the contract and go with Plusnet or another decent provider. :(

I know how RADSL works, my connection has been active since april, I am less than 1 mile from the exchange and my line synchs at 8meg and achieves 8 meg speeds when it can.

Virgin do not have the bandwidth between their network and the internet, this is whats causing the problems.

Edit to say contactin virgin is a waste of time, indian call centers and usual guff.
If you get far enough for them to blame it on a line the BT engineers have been told not to attend.

Caught out by Hammer :(

[Edited on 28-11-2007 by John]

have you contacted virgin about this?


recieved the email. interesting paragraph

* Why do not I receive my fastest line speed as soon as my account is
activated?

You will notice that when your account is activated, the line speed will
slowly creep up to the maximum speed your phone line can handle. This can
take a few hours. It will then fluctuate for about 10 days whilst we test
your line to work out the maximum speed your phone line can handle whilst
still providing a reliable service. Find out more on our website:
http://www.virgin.net/helpme/broadband/faq/fluctuate.html.

quote:

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Originally posted by John
One of the worst providers out.

Don't expect to be able to browse the net faster than 56k.

---

Now everyone know's your lying John, 'mate' :rolleyes:















:lol:

I am not kidding when I say it is as bad for the majority of the time.
I originally recommened it to a mate, different exchange, different area etc and it was equally as bad, he has now left them.

Well known problem.

cable ftw :D

what in the fuck :| its got to be better than 56k ???

Virgin ADSL is terrible across the board, it's unfortunately not an isolated problem.

The speeds are a disgrace 99% of the time then theres the odd time at 2am I can get 700k dl's which shows they can do it when they provide the bandwidth.

I'm off as soon as my contract is up.

quote:

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Originally posted by Simon
We just got Virgin Broadband, was expecting an engineer to turn up at house but just got a parcel force dude with a big box of tricks from Virgin, had to pluggeverything into what was already in the house ourselves then of we went

---

One of the worst providers out.

Don't expect to be able to browse the net faster than 56k.

Chin up son.

adsl

Did you order cable or ADSL?

wtf?

The bt guys have been briefed not to even bother attending any calls for houses with virgin adsl as its virgins lack of bandwidth and nothing to do with the line.

quote:

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Originally posted by John
Is it cable or adsl, if its adsl you've made a big mistake.

---

Is it cable or adsl, if its adsl you've made a big mistake.

We just got Virgin Broadband, was expecting an engineer to turn up at house but just got a parcel force dude with a big box of tricks from Virgin, had to pluggeverything into what was already in the house ourselves then of we went

Supposed to be activated at my house today. Said I'd get an email on the activation date (today)...but had nothing yet. What sort of time would this be sent out?