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[quote][i]Originally posted by Jambo[/i] I bet you the managert of o2 knows a shitload more than you. Nothing pisses me off more than bloody customers who watched watchdog once and think they know everyting. The man you were talking to was doing his job as 02 would have told him to. He willsurely know the rules as thats what he does everyday. Because it wasnt very helpfull you assume hes bieng a prick. Without knowing the finer details id say the procedures o2 place down would be the same as orang or any other network. A shop is exactly that. A shop if you want to buy something go there if any other queries are needed phone customer servioces the hint is in the title. If the guy in the shop has 3 options to give to you (given by his employer) and they dont suit you he is not being a prick he is doing his job. The reason the bigwig helped you out is because he will be interested to help you and be unaware of all store level procedure problems and be able to authorise anything, as hes the boss. So please stop the slagging of people in phone shops. Its uninformed and generally speaking far from the truth. I apologise if the manager was a cock and really wasnt doing his job and was a twat, but working in a phone shop i get all these nobbers claiming to know their rights, when they couldnt be further from the truth. It pisses me right off and is a constat frustration and its quite funy that none of them are right and no matter if they are "going to the papers" or trading standards its funny how they never win? [Edited on 26-06-2006 by Jambo] [/quote]
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