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Author Phone contract problem
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
11th Aug 03 at 12:10   View User's Profile U2U Member Reply With Quote

On the 24th June i got a Vodafone contract, which the next day i decided to take back, cancel the contract and get a phone on pay as you go instead.

When i took it back there was no receipt to say the contract was cancelled, which i didn't think any more of.

Anyway today in the post i've just got a bill from vodafone for £175 including £60 of calls and £45 of text messages.

I rang vodafone and they said the contract wasn't actually cancelled, so they need to get me to go to the link and the link needs to ring them, but they need proof that the contract was ended.

Has this happened to anyone before? Am i gonna have a battle on my hands?
Rob R
Member

Registered: 31st May 03
Location: Kent
User status: Offline
11th Aug 03 at 12:13   View User's Profile U2U Member Reply With Quote

so u ad the fone.......handed it bk......n they've made a £175 bill outa it? sue the bastards
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
11th Aug 03 at 12:18   View User's Profile U2U Member Reply With Quote

Yep. But i didn't get any proof of the contract ending. Guess the origin of the girl who delt with me
Rob R
Member

Registered: 31st May 03
Location: Kent
User status: Offline
11th Aug 03 at 12:22   View User's Profile U2U Member Reply With Quote

if they get lairy take em to court. tell em when u went in the store n to get cctv 2 prove it so they can see u handing the stuff back
Super_si
Member

Registered: 4th Mar 01
Location: lurkin' somewhere........................
User status: Offline
11th Aug 03 at 12:29   View User's Profile U2U Member Reply With Quote

you'd need 3 days notice to cancel.

Also i rang up Single point to confirm it was cancelled you were very foolish to not have written proof or at least check with the operator

Si

[Edited on 1111/0808/03030303 by Super_si]
NovaGTE
Member

Registered: 16th Dec 02
User status: Offline
11th Aug 03 at 12:35   View User's Profile U2U Member Reply With Quote

Get an itemized bill, see who the calls are too etc...
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
11th Aug 03 at 14:42   View User's Profile U2U Member Reply With Quote

Just been down the link.......

I found in my phone box that i did have confirmation that i cancelled the contract.

The phone number came into use 2 days after i took it back, already this month (11 days) they've spent more than 2 hours on the phone. Phone number has been barred and fraud company are investigating.

I don't think they need to investigate how it happened, i think its the girl who served me who was of a "different" origin.
Phil321
Member

Registered: 10th Mar 01
Location: Manchester
User status: Offline
11th Aug 03 at 14:45   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Red_Sxi
"different" origin.


Care to expand?
Chris@Speedfreex
Member

Registered: 24th Mar 02
Location: west mids, corsa C20LET
User status: Offline
11th Aug 03 at 14:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Red_Sxi
Yep. But i didn't get any proof of the contract ending. Guess the origin of the girl who delt with me


bet i can guess
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
11th Aug 03 at 14:52   View User's Profile U2U Member Reply With Quote

I'm sure you can.
Ben
Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline
11th Aug 03 at 14:52   View User's Profile U2U Member Reply With Quote

i am gonna get roasted 4 this so ill put it as un-offending as i possibly can!

Bet she was black! prob has a drug dealing brother! lives on benefits , into fraud , wears baggy rags as clothes and probibly rockports with football socks on

my contract finshes 2month ago! i had to cancle it twice coz 1st time the dumb bitch dint cancel it!
Gambit
Member

Registered: 5th Jun 00
Location: Common Sense HQ
User status: Offline
11th Aug 03 at 14:53   View User's Profile U2U Member Reply With Quote

an eskimo maybe?
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
11th Aug 03 at 15:02   View User's Profile U2U Member Reply With Quote

Pakistani...
Red_SXi
Member

Registered: 23rd Sep 02
Location: Dunstable Drives: 52 Plate BMW 3 M Sport Coupe
User status: Offline
11th Aug 03 at 16:41   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Sam
Pakistani...


Drew
Banned

Registered: 24th Nov 01
Location: County Durham
User status: Offline
11th Aug 03 at 16:53   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Ben- (yorkshire)
i am gonna get roasted 4 this so ill put it as un-offending as i possibly can!

Bet she was black! prob has a drug dealing brother! lives on benefits , into fraud , wears baggy rags as clothes and probibly rockports with football socks on



ermm - she worked for the link
Ben
Banned

Registered: 12th Jan 03
Location: West Yorkshire
User status: Offline
11th Aug 03 at 18:23   View User's Profile U2U Member Reply With Quote

so !!! read fraud nxt to it!
DJGoMatt
Member

Registered: 5th Nov 02
Location: Leeds
User status: Offline
11th Aug 03 at 19:57   View User's Profile U2U Member Reply With Quote

thats all that work in there, we call it the stink
Sam
Moderator
Premium Member


Registered: 24th Dec 99
Location: West Midlands
User status: Offline
12th Aug 03 at 06:50   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Red_Sxi
quote:
Originally posted by Sam
Pakistani...





Well seeing as you're from near Luton, I took a wild guess!

 
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