Cybermonkey
Member
Registered: 22nd Sep 02
Location: Sydney, Australia
User status: Offline
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Does anyone remember the Matrix Reloaded Soundtrack being sold on Tescos online shop? It was up for sale for £1. So i immediately purchased it, it came to £2.66 incl P&P. I was sent this e-mail from them this morning:
"Thank you for your e-mail.
I am sorry that we were unable to fulfill your recent order for
Matrix
Reloaded Soundtrack and this item was cancelled.
This was due to a pricing error that has now been rectified.
You may now
re-order this product from us at your discretion.
This product is now correctly priced at £9:99.
Once again, I am sorry for any disappointment caused.
Kind regards
Silas Bath
Customer Service Manager"
Are they allowed to do this?? Surely if they put the product up for sale at a price, they MUST sell it on at that price???
Dave
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Pablo
Member
Registered: 3rd Feb 03
Location: Milton Keynes
User status: Offline
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 I downloaded it for free  Don't ask me where cos I can't remember!
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antonOO2
Member
Registered: 17th Sep 02
Location: Midlands
User status: Offline
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they have to sell it at the price marked ,its the same as in any shop ,I think
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Laney
Member
Registered: 6th May 03
Location: Leeds
User status: Offline
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No, I don't think they can actually.
I bought one as well. If it was in the supermarktet at that price surely they'd have to put it through for a quid 
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Leighton
Member
Registered: 21st Feb 01
Location: Liverpool
User status: Offline
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thay can cange the price at the checkout if they wonted to the price on the shelf is just a guide.
you can haggle with them if you could be arsed
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Dr Pepper
Member
Registered: 21st Sep 02
Location: oxford Drives Renault Clio RS200
User status: Offline
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thats true in shops but not sure about web- im also pretty sure both shops and websites reserve the right to refuse to sell to you at any-time- however, i would of thought that if they are still willing to let you purchase item then it should be at originally marked price- this is certainly true in the shops i have worked in anyway-
dont know about net?
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Drew
Banned
Registered: 24th Nov 01
Location: County Durham
User status: Offline
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on the internet - they usually have small print to get out of any sale if they want to - read the sites terms and conditions
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Demo
Member
Registered: 27th Sep 01
Location: south wales Drives: astra sri ecoflex
User status: Offline
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unless they have actually charged you for the item and recieved payment from you, then there is no legal obligation for them to fullfill your order
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Makarus
Member
Registered: 25th Jun 02
Location: Nottingham/Derbyshire Boarder.
User status: Offline
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Online shopping is different though, if an order goes through and you actually give all purchasing details to them and then they cancel the order due to a fuck up at their end they are in the wrong, they HAVE ot sell it to you at the price stated. Unless it says somewhere on their site that the prices could be wrong and you could end up being asked to pay more for anything you buy from them.
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Leighton
Member
Registered: 21st Feb 01
Location: Liverpool
User status: Offline
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if you have already payed for it that is a diferent matter you could give it to them right royally then
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Demo
Member
Registered: 27th Sep 01
Location: south wales Drives: astra sri ecoflex
User status: Offline
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stop whinging and spend a tenner on it if you want it that desperately. or just go and find it to download for free
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Cybermonkey
Member
Registered: 22nd Sep 02
Location: Sydney, Australia
User status: Offline
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I replied to them again saying why their policy is different from their online store, and one of their local stores. I checked my bank account, and the transaction has not been processed. Oh well 
Dave
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Cybermonkey
Member
Registered: 22nd Sep 02
Location: Sydney, Australia
User status: Offline
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quote:
Originally posted by Demo
stop whinging and spend a tenner on it if you want it that desperately. or just go and find it to download for free
I shall download it for free, IF tesco decide not to play silly buggers with my brain. Now understand that i only bought this CD from them as they were selling it for next to nothing!
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M2RTY
Member
Registered: 25th May 01
User status: Offline
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they didnt charge u the difference, they refused to sell it, meaning its legaly ok
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MarkM
Member
Registered: 11th Apr 01
Location: Liverpool
User status: Offline
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Terms and conditions on site will enable them to do this..it happens all the time...a while back I seen a site with industrial office printers which should of been around the £1000 mark for sale for £10...Needless to say ordered 100 of the little beauties...didnt have a clue where they woul go..but..got an email back stating the mistake and that I can re-order my order band the total would come to £100,000..they offered free delivery though!!! lol I kindly declined!
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
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Tesco Online Shopping - shopping served with a smile.... pah!
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Icy
Member
Registered: 31st Jan 01
Location: Edinburgh Drives: Mk3 Golf Gti
User status: Offline
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if u download make sure its 192kbit (cd quality if u wana burn it)n not 80wma
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