Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Whats the deal with this?
Got a laptop for the missus for Xmas and she says it runs very slow. She used to have an old Toshiba that runs quicker than this thing!
Anyway, a quick look through ebuyer says if you change your mind and want to return a product, it must be unopened and 'as new'. That's all well and good, but how do you know how well a laptop performs without using it?
Any advice?
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Tiger
Member
Registered: 12th Jun 01
Location: Leicestershire Drives:Astra VXR
User status: Offline
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Ring them and explain, gotta be easier than speculating what the best option might be?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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It's Sunday, not open.
It's been put back to factory setting's so is 'as new'.
[Edited on 03-01-2016 by Ben G]
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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quote:
Originally posted by Ben G
Any advice?
Research things before buying them.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Thanks for that informative post.
I did research. Amd a6 chip had fair reviews and it's windows 10. You'd expect it to be quicker than a 7 year old Toshiba laptop.
How about don't be a prick for one day? Try and research that.
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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I work at eBuyer bud 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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Enjoy receiving the laptop in the post with a personalised message then.
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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I don't work in returns blud, all the best getting your money back though 
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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That's a shame, we could have had some cs banter through royal mail's delivery service  hopefully they'll take it back and exchange it for one with a better processor. Obviously i'll have to pay more, but that goes without saying.
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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Which one did you buy?
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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HP 255 G4.
http://www.ebuyer.com/725713-hp-255-g4-laptop-n0z75ea-abu
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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Did it come with an AntiVirus pre-installed? Get rid if so. Might make the world of difference.
But I'd truly expect a 7 year old HP laptop to run better than a Toshiba! Any Toshiba I've had the pleasure of dealing with has been a crock of shite.
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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The Toshiba runs better than the new HP, Deano
I don't think it came with anything pre installed, though it's been wiped back to factory settings now anyway.
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Nismo
Member
Registered: 12th Sep 02
User status: Offline
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Ben read up on Consumer Contracts Regulations
http://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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quote:
Originally posted by Ben G
The Toshiba runs better than the new HP, Deano
I don't think it came with anything pre installed, though it's been wiped back to factory settings now anyway.
Yeah I know. Point I was making is I'd expect anything to run better than a Toshiba, so the fact your new one is pony says something!
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Andrew
Member
Registered: 5th May 04
Location: Skoda Octavia Estate, Ford Puma
User status: Offline
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Probably has a slow ass drive installed. Replace for an SSD and will be fine.
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deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
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quote:
Originally posted by Andrew
Probably has a slow ass drive installed. Replace for an SSD and will be fine.
Hard Drive
500GB 5400RPM
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Balling
Premium Member
Registered: 7th Apr 04
Location: Denmark
User status: Offline
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quote:
Originally posted by deano87
I'd expect anything to run better than a Toshiba
Bit of a weird statement. Hardware in a Toshiba is no different to that of any other brand. Actually Toshiba produce a lot of the components for other manufacturers, HDD's and SSD's for instance.
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Balling
Premium Member
Registered: 7th Apr 04
Location: Denmark
User status: Offline
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quote:
Originally posted by Ben G
but how do you know how well a laptop performs without using it?
Well, you did completely ignore the advice given, when you asked what to buy.
As said in this thread and the other you made, get a laptop with SSD.
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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Can you not be a prick for one day, balling
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Balling
Premium Member
Registered: 7th Apr 04
Location: Denmark
User status: Offline
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quote:
Originally posted by sc0ott
Can you not be a prick for one day, balling
WTF? How am I being a prick daily? 
I answered his question, didn't I?
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sc0ott
Member
Registered: 16th Feb 09
User status: Offline
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Nevermind
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DC90
Member
Registered: 14th Nov 07
Location: Bedfordshire
User status: Offline
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quote:
Originally posted by sc0ott
Nevermind
It's a swing and a miss
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Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
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quote:
Originally posted by Balling
quote:
Originally posted by Ben G
but how do you know how well a laptop performs without using it?
Well, you did completely ignore the advice given, when you asked what to buy.
As said in this thread and the other you made, get a laptop with SSD.
There were none in budget with a decent size SSD.
If you even bothered to read this thread, you'll also see that her 7 year old Toshiba laptop is quicker than this new one. The Toshiba has a HDD, so it's can't be that.
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Balling
Premium Member
Registered: 7th Apr 04
Location: Denmark
User status: Offline
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quote:
Originally posted by Ben G
her 7 year old Toshiba laptop is quicker than this new one. The Toshiba has a HDD, so it's can't be that.
The Toshiba also has 7 year old software, I'd imagine?
Newer software, including the operating system, have higher performance requirements. Hence the need for better hardware.
Also, if you don't have the Toshiba at hand to compare, chances are she's remembering it through rose-tinted glasses and the difference is minimal/non-existent. Compared to a phone or tablet (which has an SSD) load times on computers running physical drives do tend to feel quite sluggish.
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