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Author Returns policies
FlaFFy_91
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Registered: 30th Sep 08
Location: Formby, Merseyside
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13th Dec 14 at 16:52   View Garage View User's Profile U2U Member Reply With Quote

Mate of mine went to Cheshire oaks (the outlet place) while he was there he got me a bag for my mrs
What's the crack with returning it? Can't seem to find anything on google, anyone any idea given that it's an outlet store and not a normal store?
evilrob
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Registered: 16th Mar 12
Location: Your mum's house
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13th Dec 14 at 16:54   View Garage View User's Profile U2U Member Reply With Quote

Each retailer will have their own returns policy.

Where was the bag purchased?
--ToM--
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Registered: 23rd Nov 07
Location: Wirral
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13th Dec 14 at 18:01   View User's Profile U2U Member Reply With Quote

Doesn't matter mate iv took loads of things back to shops on the oaks never had an issue
IvIarkgraham
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Registered: 27th Mar 04
Location: Ellesmere Port, Cheshire
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13th Dec 14 at 20:11   View Garage View User's Profile U2U Member Reply With Quote

as long as its not from sports direct i'm pretty sure you can return it
Firestate88
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Registered: 10th Jul 08
Location: Northampton England
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13th Dec 14 at 20:21   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by IvIarkgraham
as long as its not from sports direct or hmv i'm pretty sure you can return it
FlaFFy_91
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Registered: 30th Sep 08
Location: Formby, Merseyside
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13th Dec 14 at 20:26   View Garage View User's Profile U2U Member Reply With Quote

It was from ted baker.
Just wasn't sure if it would just be credit only being an outlet store.

Thanks guys
John
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Registered: 30th Jun 03
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13th Dec 14 at 21:07   View User's Profile U2U Member Reply With Quote

Normal ted baker stores are credit or swap only AFAIK.
Aaron
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Registered: 9th Aug 04
Location: Cottingham, East Riding
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13th Dec 14 at 22:07   View User's Profile U2U Member Reply With Quote

A tip some years ago to obtain a refund from a credit note issuing shop such as Sports Direct was to say you wanted to exchange the item for the same one in a different size....a size which the shop perhaps didn't have in stock

Shops in the late 90's and early 00's HAD to give you a full refund in this case, but i'm unsure if this is the case today.

I worked at SD when i was in college, and quickly learnt this trick
oJNAo
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Registered: 30th Sep 14
Location: Gloucestershire
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13th Dec 14 at 22:10   View Garage View User's Profile U2U Member Reply With Quote

I found that being annoying, loud and angry is the best way to get your own way in terms of retailers as Managers will do anything to make you piss off
Bart
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Registered: 19th Aug 02
Location: Midsomer Norton, Bristol Avon
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13th Dec 14 at 22:17   View User's Profile U2U Member Reply With Quote

I'm pretty sure your entitled to a refund within 14 days for any reason at all, so long as the item isn't personslised?
Ben G
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Registered: 12th Jan 07
Location: Essex
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13th Dec 14 at 22:37   View User's Profile U2U Member Reply With Quote

I thought credit notes where only given if you paid cash or didn't have the receipt?

Pretty sure if you paid by card then they refund you back onto that card.

I made the mistake of paying cash in b&q before and had to return some bits, so now I pay for everything with either my debit or credit card.
Chrissy
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Registered: 28th Jan 06
Location: Sunny Glasgow Drives: Astra J
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13th Dec 14 at 23:43   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Bart
I'm pretty sure your entitled to a refund within 14 days for any reason at all, so long as the item isn't personslised?


Nope. That's the distance selling regulations. i.e If when you buy something online.


>>>> Chris <<<<

FlaFFy_91
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Registered: 30th Sep 08
Location: Formby, Merseyside
User status: Offline
14th Dec 14 at 09:29   View Garage View User's Profile U2U Member Reply With Quote




Just found this on there website. That's there Xmas returns policy. Looks like I can get a full refund up to the 9th
Russ
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Registered: 14th Mar 04
Location: Armchair
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14th Dec 14 at 11:42   View User's Profile U2U Member Reply With Quote

is that for outlets? as they are sometimes different

 
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