Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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i got charged £109 for my last fone bill.....here is a tally of my other bills....can u see wats wrong people?
Date Reference Type Status Amount (£)
14/03/03 None Direct Debit Received 109.47
12/02/03 None Direct Debit Received 16.53
13/01/03 None Direct Debit Received 19.53
12/12/02 None Direct Debit Received 31.34
11/11/02 None Direct Debit Received 20.75
14/10/02 None Direct Debit Received 22.27
11/09/02 None Direct Debit Received 15.96
18/08/02 None Direct Debit Received 11.50
14/07/02 None Direct Debit Received 18.80
11/06/02 None Direct Debit Received 21.56
14/05/02 None Direct Debit Received 16.30
11/04/02 None Direct Debit Received 24.01
14/03/02 None Direct Debit Received 31.31
i dont have a bird and also ive been to busy to send over 1440 messages. ive told o2 with various emails but they just said i sent them all....i am now worried about my next bill ( i aint used me fone much but i have a feeling its gonna fook up)
advice please 
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AndyW
Member
Registered: 28th Oct 02
Location: Greater London
User status: Offline
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ring 02 my mate got her bill thru today n it had an extra £50 worth of calls on it that she never made. sum1 may av cloned ur number
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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ive rang dem (at 50p per min!) u still think they can clone it even when sending msgs?wats she gonna do bout it laaaa?let me know!!
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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U can't clone GSM phones
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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Let me see wot I can do for u at work 2moz. I think I know someone in that dept.
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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u2u me ur no. and i'll have someone check it for u. I work for O2 BTW way so i ain't dodgy.
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AndyW
Member
Registered: 28th Oct 02
Location: Greater London
User status: Offline
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ow ok it was just an idea
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Keeley
Member
Registered: 30th Aug 02
Location: West Midlands
User status: Offline
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02 r pains in the ass atm im havin problems with them with my bills
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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Wot probs are u avin Keeley?
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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my next bill is gonna be big as well. there is no way im sending that many msgs tho....!
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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ok mate i'll have someone look at it, and ur definte u haven't used it that much and is it all SMS's. Aren't u on O2 online (genie).
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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yeh mate im on genie! ive sent u a u2u neway. i defo have not sent 1442 messages!!! i agree with the fone calls cos my uncle has been ill in hospital so me maa used me fone to call alot of London based fone numbers.
i dont have a bird etc to send that many msgs!! i also noticed that some messages are sent within seconds of each other! oh and i dont send pic messages. Please sort it out fella!!
the dispute section had a look at my bill and said "you sent all these messages" bye!! AHHHHHHHHH!!!!!
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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Wot phone have u got mate cos, if u have a nokia 3310/3330/3410 and sum others u can send more that 160 charactures at one but o2 only support 160 in each message therefore send the message in 160 charactures which they send with in a couple of seconds of each other. Also picture SMS are sent as 2 txt.
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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ive just got the 3510i but i used to have a 6310i with old software version that culdnt send more than 1 msg at a time.only 160 characters.
i proper nearly died of heart attack when i saw da bill. i use online textin when im in uni etc as well to save free texts....
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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ok mate i'll let u know 2moz.
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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ive been with them nearly 2 years (maybe more!) and now they treat me like this!! look at the jump in money spent!!!
defo text me 2morrow please mate. uve got me num etc! cheers!
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Keeley
Member
Registered: 30th Aug 02
Location: West Midlands
User status: Offline
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quote:
Originally posted by JayC
Wot probs are u avin Keeley?
well they didnt want my money then i have nasty letters askin why i havent paid try payin again still dont want my money they got there credit services 2 contact them so now iv sent a nasty letter complaining and fed up witht he crap service im receiving.
havent heard anythin yet and that was last wk
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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new bill is £68 .........!!!!! hmmmm i aint used it!!!!
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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u2u sent Munchie
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Jodi_the_g
Member
Registered: 7th Aug 01
Location: Washington D.C
User status: Offline
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Happened with me and orange in the end after about 6 months they agreed I did not make over £200 of calls, as I was in the US at the time and rang home from there and then rang from the UK 3 mins later. Took them ages to coneveine them they is no way that was possible
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troublesome
Member
Registered: 25th Dec 02
Location: Birmingham Drives : Corsa B 1.2
User status: Offline
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Munchie o2 are skanks, they skank in everyway possible... i had problems with my bills, but eventually sorted them out... had the phone about 2.5yrs same as yourself... Had unlimited txtxs to start off with untill i started using 3-4000!!! yes thousand txts a month, they said i was ABUSING there service, i was like well u said unlimited!!! they decided to put me on a 600 txt allowance without tellin me, there i was killin the txts as usuall, THERE CAME A NASTY BILL £293... there i was kackin my pants, cus i was usued to a £20 bill.... emailed them several times, then called them had a right go at them, they were sayin we sent u a txt sayin weve changed ur tariff, told em i didnt recieve it... My final arguement was either cut off my txt message allowance on this bill, or i cut contact off and cancel DD and it willl be much mor hassle for u lot payin court fees etc... they said ok and refunded my money, but still agree THERE SERVICE IS CRAP!!!
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Mark_Robson
Member
Registered: 14th Jan 00
Location: Cramlington, Northumberland
User status: Offline
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I have been thinking about going onto one of the O2 online tarrifs where I would receive 500 free txt's and 200 Xnet min's but after reading this tread I am having 2nd thoughts!!
I have been with T-Mobile for the last 3 Years, are O2 really that bad???
Mark.
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JayC
Member
Registered: 17th Jan 03
Location: Whitefield, Greater Manchester
User status: Offline
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o2 are bad yes and I work for them, all i here is bad things about them.
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Munchie
Member
Registered: 17th Jul 01
Location: I swap goats for mobile phones
User status: Offline
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hi troublesome....i was on the same tarrif as u!!! i really cant explain how that many txts were sent!! impossible!!
needs to be sorted asap tho! or im cancelling my direct debit!
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jm960326
Member
Registered: 24th Aug 02
Location: Rob Cheshire
User status: Offline
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I too was thinkin bout movin to O2 online trariff with 500 free txt etc, but as said readin this makes me think not to! Why bother if U can get all that shit off them and have to try sort stuff out. I dont really check my bill that closely just normally assume its right. Im with orange at mo, thing that keeps me there is free insurance on my tariff
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