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Author Garage bodged my car - What comeback do I have?
ChrisBoom
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Registered: 6th Dec 06
Location: Highland
User status: Offline
18th Dec 08 at 20:17   View User's Profile U2U Member Reply With Quote

My car was recently in the garage for a new aux belt and tensioner. They had it in for 2 days, removing pumps, engine mounts, water hoses etc and finally got it fitted.

£300 later, took it a drive and noticed the whole car was vibrating a lot, thought they had fucked the engine mount somehow. Only drove it 5 miles, as I had a hell of a drinking session coming up, yay.

Put the car back into the garage for new back brakes. They did that fine, drove 20 miles, and then went to reverse outside my house. All of a sudden, a hell of a scraping noise. Turned the car off to find the PAS pump pulley had fallen onto the engine mount, luckly not damaging anything.

What had happened was the 3 bolts that hold the engine mount to the block have sheared, and are now flush into the block . They told me at the garage that someone had been at them before, and one of them was in with liquid metal, so they put it back in like that.

It was fine before with 2 good bolts holding it, so they must of fucked it putting the mount back on?

Im refusing to pay any labour charges for this to be fixed, could be an engine out job to get those bolts out, I can refuse if its them that fucked it?

Sorry for the essay
Graham88
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Registered: 16th Apr 07
Location: South East Kent Drives: E46 M3
User status: Offline
18th Dec 08 at 20:24   View User's Profile U2U Member Reply With Quote

When my car has ever been in and he's found a bodged part, the guy has either rung me to ask me what I want to do or just put it back properly. A garage should not be bodging stuff on, whether it was like that before or not, IMO.

I can only assume it's them that's fucked it. It was fine before it went in...
ChrisBoom
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Registered: 6th Dec 06
Location: Highland
User status: Offline
18th Dec 08 at 20:26   View User's Profile U2U Member Reply With Quote

Yeah, if they had phoned me I would of told then just fix it properly, instead they bodged it back it
Anthony
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Registered: 2nd Nov 06
Location: milton keynes. Drives: 1.6 Sport
User status: Offline
18th Dec 08 at 20:33   View User's Profile U2U Member Reply With Quote

was it a reputable garage? i sure wouldnt pay any labour for there fuck up.

[Edited on 18-12-2008 by jonesy_sri]
ChrisBoom
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Registered: 6th Dec 06
Location: Highland
User status: Offline
18th Dec 08 at 20:35   View User's Profile U2U Member Reply With Quote

Well, not really, a back street hole of a place, nice guys that work there right enough, father and son team, I dont want to fall out with them, but if they arnt going to admit it was their fault, then im gonna get angry.
Anthony
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Registered: 2nd Nov 06
Location: milton keynes. Drives: 1.6 Sport
User status: Offline
18th Dec 08 at 20:39   View User's Profile U2U Member Reply With Quote

tricky situation, i'd maybe consider taking it somewhere else for a quote.
Jake
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Registered: 24th Jan 05
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18th Dec 08 at 20:44   View User's Profile U2U Member Reply With Quote

fuck that, do you have a reciept/invoice? get some advice from trading standards, see if their liable then go from there
B3KAN
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Registered: 15th Feb 07
Location: Inverness, Highland
User status: Offline
18th Dec 08 at 20:47   View User's Profile U2U Member Reply With Quote

Tbh they ripped you off in the first place Tell them you want it sorted free off charge or you will gp to tradin standards
Anthony
Member

Registered: 2nd Nov 06
Location: milton keynes. Drives: 1.6 Sport
User status: Offline
18th Dec 08 at 20:51   View User's Profile U2U Member Reply With Quote

trading standars is the obvious thing to do, but he doesnt want to fall out with them.
Robin
Premium Member

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Registered: 7th Jan 04
Location: Northants Drives: Clio 182 Cup
User status: Offline
18th Dec 08 at 20:51   View Garage View User's Profile U2U Member Reply With Quote

quote:
Originally posted by ChrisBoom
nice guys that work there right enough


yeah, they sound it, covering their arses with some liquid metal bullshit blag.
ChrisBoom
Member

Registered: 6th Dec 06
Location: Highland
User status: Offline
18th Dec 08 at 20:51   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by B3KAN
Tbh they ripped you off in the first place Tell them you want it sorted free off charge or you will gp to tradin standards


Aye, was a bit

It was £290, which included

Tensioner - £80
Belt -£20
Rear brake shoes (For the next job) - £20
Antifreeze
Labout £170

Rough prices, cant rember exactly, have an invoice somewhere.
ChrisBoom
Member

Registered: 6th Dec 06
Location: Highland
User status: Offline
18th Dec 08 at 20:57   View User's Profile U2U Member Reply With Quote

quote:
Originally posted by Robin
quote:
Originally posted by ChrisBoom
nice guys that work there right enough


yeah, they sound it, covering their arses with some liquid metal bullshit blag.


Yup, thats a point, could of made it up...

Im selling the fucking thing now once its fixed, been nothing but misery with it the past few months

Smaller and faster things next
Rob E
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Registered: 1st Jan 06
Location: Madeley, Stafford....I want to live back in Wales!
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19th Dec 08 at 01:50   View User's Profile U2U Member Reply With Quote

chemical metal on bolts? who the fuck would be so stupid to do that? I would say they are bullshitting you mate, they have snapped beacuse they werent tightened down properly and the bolts have been taking the weight of the engine and not the mount like its been designed too. You though about trading standards? A second oppinion from anothe mechanic will work very well in your favour too
ShEp
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Registered: 9th Aug 05
Location: Dingwall, Highland
User status: Offline
19th Dec 08 at 08:10   View User's Profile U2U Member Reply With Quote

for a back street garage, charging £170 for an aux belt I'm surprised they're still in buisness,

Or do they have big windows out front?

Because they saw you coming, I wouldnt be to bothered about falling out with them chris, tell them to get it sorted.

 
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