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Author Swift Cover - Help Needed before I kill someone
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
17th Mar 08 at 19:06   View User's Profile U2U Member Reply With Quote

Anyone here covered by Swift Cover?

Got a new car and need to change it on the insurance for tomorrow, trying to do it online, and following the instructions on the site it cant work out how to do it. Now I was thinking I might be a bit thick, but my mums had a look an all and she cant work it out either

Would ring them but its all got to be done online, and you cant get a phone number for love nor money

Anyone on here with them and done it previously who can help out before I kill someone
Colin
Member

Registered: 4th Apr 02
User status: Offline
17th Mar 08 at 19:08   View User's Profile U2U Member Reply With Quote

Doesnt sound like the type of thing you do online, surely you need to phone & agree a price etc?

Phone in the am?
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
17th Mar 08 at 19:10   View User's Profile U2U Member Reply With Quote

Aye thats what I thought, but on the site it says if you input the new reg it will give the price to change it over, or refund you any money that it is less from your premium.

Need it to be sorted by morning as need to drive my car to work. Currently on a free 7 day insurance from the garage, was meant to sort it at the weekend but kinda forgot Would ring them now but cant find a phone number on the website
Colin
Member

Registered: 4th Apr 02
User status: Offline
17th Mar 08 at 19:11   View User's Profile U2U Member Reply With Quote

Obviously you can then

Question / Issue

Is it possible to change the car details on my policy online?

Answer / Solution

Yes it is. To change your vehicle, please follow the instructions below:



· Log in to your ‘My Swift Space’ using your username and password

· Click on the + sign next to ‘My policies’ on the left hand side of the page.

· Click on 'Change my policy'.

· Confirm change on this page by clicking on change policy again.

· On the 'Change my Policy' page, enter the date you wish the change to occur and then click on My Car.

· On the next page select ‘Change Car’.

· Enter your new registration number and click next.

· Check all details on the next page, if these are correct click next.

· If these details are incorrect click on ‘Amend’ and you will be taken to a screen where you will be able to proceed entering your vehicle details.

· You will then have the option to change any details that will result from the change of vehicle.

· After you proceed past this page you will be given details of any refund or extra premium. If you do not wish to go ahead with the change then click on ‘Cancel my Changes’. Alternatively click on ‘next’.

· Please ensure that you click on the link for policy details to check any changes. If you are satisfied with these check the box and click next.



Your policy documents will be updated 24 - 48 hours later.



Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
17th Mar 08 at 19:13   View User's Profile U2U Member Reply With Quote

Yeah thats what im trying to do, followed those instructions an all but when it says:

· Click on 'Change my policy'.

· Confirm change on this page by clicking on change policy again.

· On the 'Change my Policy' page, enter the date you wish the change to occur and then click on My Car.


After the · Click on 'Change my policy' the next bit doesnt show up
Danny P
Member

Registered: 20th Nov 02
Location: Cleckheaton, West Yorkshire
User status: Offline
17th Mar 08 at 19:38   View User's Profile U2U Member Reply With Quote

All sorted now

 
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