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Author Pissed Off-Banks
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 12:06   View User's Profile U2U Member Reply With Quote
With HSBC, been doing a 3 year degree but i've repeated a year so my bank need to extend my student account.
Went down yesterday and they said that the Student Loan Final Notification, which basically tells them what money im going to be getting isn't good enough to prove that i'll be studying next year and to get a letter from the Uni confirming

So i phoned the uni and spoke to someone who could barely speak english and they said they would fax through confirmation

Just took it down "it has to be an original", a fax isn't good enough. It had everything on, even an official stamp from the uni, it's not like i'm taking out a mortgage or anything, i don't think i even had to take proof that i was going to be a student when i opened the account
Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
17th Jul 07 at 12:11   View User's Profile U2U Member Reply With Quote
tell them your fed up with them and you've spoken to Natwest and going to move over to them if they dont sort it now.
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
17th Jul 07 at 12:25   View User's Profile U2U Member Reply With Quote
hsbc wont even let me change my account to a student account
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 12:25   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by PaulW
hsbc wont even let me change my account to a student account

why?
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
17th Jul 07 at 12:44   View User's Profile U2U Member Reply With Quote
they keep giving me loads of excuses

my account is in poor condition (BOTH been in credit for over a year now and no longer have an overdraught)

too late applying

dont believe the confirmation from uni (like you) EVEN with an actual letter & not faxed copy

think I'm forging the student loans forms, even though they can clearly see I have had 2 years worth of payments from the SLC...

bunch of cocks
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
17th Jul 07 at 12:46   View User's Profile U2U Member Reply With Quote
I used to be with HSBC, they are total and utter shite. Plus they have useless call centres in India (I would rather speak to someone from the UK that doesn't sound like they are talking in a phone on the moon or something).
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 12:49   View User's Profile U2U Member Reply With Quote
might see about changing, i didn't like the attitude of this guy today to be honest
PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
17th Jul 07 at 12:52   View User's Profile U2U Member Reply With Quote
hello sam
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
17th Jul 07 at 12:53   View User's Profile U2U Member Reply With Quote
Paul
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 12:54   View User's Profile U2U Member Reply With Quote
you think i would be able to open a student account with someone else even though im half way through my course?
Steve
Premium Member

Avatar

Registered: 30th Mar 02
Location: Worcestershire Drives: Defender
User status: Offline
17th Jul 07 at 12:57   View Garage View User's Profile U2U Member Reply With Quote
hsbc are the worst bank in the world, i speak the truth
Colin
Member
Registered: 4th Apr 02
User status: Offline
17th Jul 07 at 12:57   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by PaulW

think I'm forging the student loans forms, even though they can clearly see I have had 2 years worth of payments from the SLC...



tbh I would have stamped in their faces if they said that to me, forging forms indeed!!
Colin
Member
Registered: 4th Apr 02
User status: Offline
17th Jul 07 at 12:59   View User's Profile U2U Member Reply With Quote
I moved to Halifax & the have been ace the whole time ive been with them, gave me raised overdraft when I asked for it, non-student credit card (even though I was a FT student with no income at the time) when I asked for it, even offered me a sizable personal loan to buy a new car - which I turned down

There great
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 13:00   View User's Profile U2U Member Reply With Quote
im off to halifax. i'll let you know how i get on
R Lee
Member
Registered: 15th Aug 03
User status: Offline
17th Jul 07 at 13:00   View User's Profile U2U Member Reply With Quote
Natwest seemed to offer the best student accounts when i was doing it at the time.
Always used Natwest, HSBC closed my account for no reason
Sam
Moderator
Premium Member

Registered: 24th Dec 99
Location: West Midlands
User status: Offline
17th Jul 07 at 13:03   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Richard Lee
HSBC closed my account for no reason


Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 16:31   View User's Profile U2U Member Reply With Quote
tried to switch to halifax but they said i would have to close my existing student accound first, before i can open another, but i would have to pay my 1400 overdraft before i could shut it
strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
17th Jul 07 at 16:34   View User's Profile U2U Member Reply With Quote
i managed to open a second student account with halifax, i explained to them that i would be transfering over the balance on my TSB account onto my new halifax account, and they let me do it
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 16:43   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by strick206
i managed to open a second student account with halifax, i explained to them that i would be transfering over the balance on my TSB account onto my new halifax account, and they let me do it

did you do it online or in the branch or on phone?
Ben J
Member
Registered: 31st Jan 05
Location: Cheshire
User status: Offline
17th Jul 07 at 16:45   View User's Profile U2U Member Reply With Quote
You wanna get with First Direct...the decent part of HSBC.

No Indian call centres....

First class service....but they don't do students tho...
Marc
Member
Registered: 11th Aug 02
Location: York
User status: Offline
17th Jul 07 at 17:11   View User's Profile U2U Member Reply With Quote
HSBC are a waste of space, do a search, I slag them off often enough!

Halifax is the future.
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 17:19   View User's Profile U2U Member Reply With Quote
Halifax wouldnt have me, reckon my credit score isnt good enough
seems fine on experian, no missed payments or anything
strick206
Member
Registered: 12th Apr 07
Location: Wigan Drives:Integra DC5
User status: Offline
17th Jul 07 at 18:30   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Tom J
quote:
Originally posted by strick206
i managed to open a second student account with halifax, i explained to them that i would be transfering over the balance on my TSB account onto my new halifax account, and they let me do it

did you do it online or in the branch or on phone?


in branch
Tom J
Organiser: South Wales
Premium Member

Registered: 8th Sep 03
Location: Bridgend
User status: Offline
17th Jul 07 at 18:32   View User's Profile U2U Member Reply With Quote
its my credit rating, its poor as theres a warning marker as i've only been on electoral roll at my current address for one year, gay.

 
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