Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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I sold a PDA about a month ago. I posted it the next day using first class, i got proof of postage when i posted it.
A week passed and i heard nothing from the guy so i just assumed he had got it and not left me a feedback yet. I then stupidly threw away the proof of postage.
i got in touch with the buyer soon after to request a feedback, he informed me that he hadn't got it and wanted his money back. Obviously i didnt give him it because it wasnt my fault.
I said i would get a lost parcel form and try and track it, but he wouldnt be getting a refund unless i got the PDA back in the same condition that i sent it in.
Is he able to claim his money back through paypal (this is how he paid) and will i loose out here?
I've done all i can to get it back.
I have a bank statement showing the post office payment on the day i posted it...i might hit him with this and see what he says.
Where do i stand?
Essay 
[Edited on 04-05-2007 by Aj.]
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Did you post it recorded?
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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i offer the buyer the chance to post it recorded, some take it and other dont.
He didnt therefore it just went normal first class. I had stated that it would go normal first class in the advert
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baza31
Member
Registered: 19th Apr 03
Location: yorkshire
User status: Offline
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tough for him the penny pincher, its anout £1 for recorded
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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I always send things recorded. It's for your safety as well as theirs.
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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yeah, i'll be doing that from now on trust me.
i just want to know if he can easily get his money back. i've heard stories about this but not sure what to believe
Thanks
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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send him an email stating he didnt take the OFFERED insurance, therefore the loss is on his part and he should take it up with the post office.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Paypal are bastards. Similar thing happened to me, but only over £20. Subsequently, paypal took the £20 off me, but i'd craftily already spent it 
So it left me as -£20 and then they got collectors to call, who got told politely where to go 
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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So they can take the money off me!!!!!!
that can't be right!
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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quote:
Originally posted by loafofbrett
Paypal are bastards. Similar thing happened to me, but only over £20. Subsequently, paypal took the £20 off me, but i'd craftily already spent it
So it left me as -£20 and then they got collectors to call, who got told politely where to go
Exact same for me but for £365 Paypal reversed it but i moved money out before they did. so i now have a huge minus balance and cannot use paypal  No debt calls as of yet though.
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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quote:
Originally posted by Aj.
So they can take the money off me!!!!!!
that can't be right!
If he files for a reversal yes and there is a chance they could do it. Get the money out of your paypal acount imo.
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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The money went out ages ago, so all they can do is minus my account i guess.
Shame its come to this really. I hate eBay sometimes
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Ian
Site Administrator
Registered: 28th Aug 99
Location: Liverpool
User status: Offline
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The Paypal refund is actually just forcing you to refund except you don't get your stuff back either.
The Post Office payment doesn't prove much - but may convince the buyer that you did actually post it.
Get rid of the Paypal balance and remove all funding sources IMO.
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Fro
Member
Registered: 20th Jun 06
Location: Rainham, Essex Drives: A3 2.0TDi Sport
User status: Offline
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quote:
Originally posted by Ian
The Paypal refund is actually just forcing you to refund except you don't get your stuff back either.
The Post Office payment doesn't prove much - but may convince the buyer that you did actually post it.
Get rid of the Paypal balance and remove all funding sources IMO.
Exactly what i did, i cancelled all direct debits they had over my accounts.
As far as im concerned they refunded the guy his money with out asking me and it has come out of there pocket so i will not be paying them a penny.
Hope everyting goes ok for you Aj. 
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Aaron
Member
Registered: 9th Aug 04
Location: Cottingham, East Riding
User status: Offline
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Direct Debit has now been cancelled
Thanks everyone, i've felt true corsasport love today 
PayPal can now suck my fat one
[Edited on 04-05-2007 by Aj.]
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