steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
I've just came in to find that I've missed a call from the bank. Apparently there was a transaction made, that shouldnt have been.
I phoned the bank, and they tell me of 3 awaiting debits, two of which I know, however a third, one at £250 that I've no recollection of has been made.
So my balance is now into minus due to this. I'm thinking i've been struck by card fraud, what do I do? I'm a student and dont have time for this, nor can I afford it!
Cheers.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
most banks have 24 hour helplines 
|
Tommy
Member
Registered: 24th Aug 00
Location: Essex, Colchester
User status: Offline
|
Ide say ring ure local bank tommorrow otherwise u will talk to some paki
|
liamC
Member
Registered: 28th Feb 04
User status: Offline
|
Only thing you can do fella is ring the bank first thing in the morning. Good luck. I've never been a victim of this, touch wood. Scumbags 
|
steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
The thing is, I;ve phoned them and they "cant tell me" where the cash is going. I have no knowledge whatsoever of making a £250 payment in any way.
|
Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
|
its your account so they HAVE to tell you where it is going. Id go in to your local branch in person tomorrow and demand to know!!
|
steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
I'm planning to visit the bank tomorrow, hopefully Halifax can get this one right!
|
Neo
Member
Registered: 20th Feb 07
Location: Essex
User status: Offline
|
Right i had this on Christmas day !!
Get down your local branch and fill out the form to get the money back. They'll take your card off you though i warn you !!
Badger them after 2 weeks if you haven't got the money back !! You'll get your card and pin through like normal though 
I know what i feels like so just try and be nice and civil when your there !!
Hope it goes well !
Good luck, keep us informed !
|
Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
|
quote:
Originally posted by steve101
I'm planning to visit the bank tomorrow, hopefully Halifax can get this one right!
Halifax are a pile of shite!
You not have online banking, as it should say on there where its going.
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
in my experience with card fraud (someone cloned my card), they said from the start i would get my money refunded if i had nothing to do with the transactions and took about 3 weeks in total from scam date to have th emoney back in my bank.
was contacted by a fraud investigation team and told to ring natwest helpline asap which happened to be 10pm at night and spoke to an english woman.
you won't get your money back straight away as it's an investigation, but your bank should freeze your account and arrange things with you to stop you being charged for being in the minus.
|
steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
Just rang them again, and the guy added additional security to the account, meaning chip and pin transactions are not possible, only thing that can come out, to be shorter, are known direct debits.
I've to phone back tomorrow at 8am and speak to the security department
|
Ben G
Member
Registered: 12th Jan 07
Location: Essex
User status: Offline
|
your better off just freezing the account mate, the bank should have already done this and transferred your existing money to another account for you to use straight away.
|
Haimsey
Premium Member
Registered: 8th May 05
Location: Nottingham Drives: Corsa B
User status: Offline
|
ttyt
Marcy Marc 
White Sport Progress Thread
|
steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
well guys. appears the money's trying to be spent in germany!
£36.37 (50Eur)x2; and £210.00 x1
bank 'sorting it'
|
MikeD
Member
Registered: 18th Aug 02
Location: Whittlesey, Cambridgeshire
User status: Offline
|
Its always good to know the bank is on top of it, one of my friends details were being used in canada and again the bank had contacted her before any real damage was done
|
Kellye
Member
Registered: 23rd Aug 06
Location: southport, Drives:
User status: Offline
|
quote:
Originally posted by MikeD
Its always good to know the bank is on top of it, one of my friends details were being used in canada and again the bank had contacted her before any real damage was done
Depending on which bank it is, most of the helplines these days arnt even helpful, I kept getting cut of from my bank the other day. The calls cost like 50p a minute. 
[Edited on 25-04-2007 by Rallye106]
|
steve101
Member
Registered: 25th Oct 04
Location: Kilmarnock, Ayrshire, Scotland
User status: Offline
|
I've just remembered. I payed for something in a petrol station in glasgow, owned by some indian folk (may not matter). THis was a few weeks ago, and was chip and pin. The transaction hasn't appeared on my statement at all..
Bank say I should get the money back, and it's easier for them as it was withdrawn from a Frankfurt ATM. Just have to wait now!
|
