Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
|
They have a bit of a reputation for being a bit....um...well, stupid 
Whats the earliest anyones upgraded? I've done it after about 8-9 months on a few occasions & it was fairly easy to blag
That was on a £40ish tariff
Now Im on O2 max (usually £75 a month - I get it for 1/2 of that)
Didn't they used to have a policy where you can upgrade after 6 months if your on a high tariff? Anyone who works for them know about this?
|
JM Curdy
Member
Registered: 20th Jan 05
Location: Stranraer, Scotland
User status: Offline
|
a want to upgrade rite now come to think of it, contracts due upgrade in august, how did you go about upgrading so quick?
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
O2 will do ANYTHING to get/retain custoemrs...
|
John
Member
Registered: 30th Jun 03
User status: Offline
|
I'm 7 months into an 18 month contract I want out of it cos its pish.
Its a cashback deal though so i'm scared if I change the tariff i won't get the cashback.
Getting out of it alltogether would do the job though.
|
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
|
I've been on PAYG for quite some time - anyone think I can blag a really cheap monthly deal if I threaten to leave?
|
Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
|
Gonna ring them later as I want more free texts on my contract, wanted to buy one of their bolt on packages but they are only for PAYG customers which is SHIT.
|
Kurt
Member
Registered: 23rd Oct 05
Location: Hi
User status: Offline
|
im on a 35 quid a month 18month contract and they wont let me upgrade till december 
but is it possible to cancel and then get a new contract with more texts? as i have loads of call time but no texts as i had a gf at the time that spoke for hours at a time. also if i cancel and get a new contract can i keep my number?
|
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
|
You can always keep your number, even if switching from provider to provider.
You can't cancel your contract until the 18 months is up BUT you can reduce your monthly outgoing etc, just not cancel it all together.
|
Arnie
Member
Registered: 24th Sep 02
Location: Maidstone, Kent Drives: Seat Leon Cupra R
User status: Offline
|
I believe you can cancel your contract, you just have to pay the remaining months line rental. That's what I use to do anyway, lower my tariff to the lowest one and then cancel.
|
Rob_Corsa
Member
Registered: 4th Apr 02
Location: Derbyshire
User status: Offline
|
which department at o2 do you ask for when you want a better deal than the customer services will offer you? Mine's up for renewal soon
|
dna23
Member
Registered: 1st Nov 04
Location: Northamptonshire
User status: Offline
|
Retentions.
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
mines due in June time, reckon i could possibly blag it, only thing is i'm not up on what phones are out at the moment, usually find out what the crack is nearer, Any Gen? is there any worth waiting for that will be out and available nearer June, Currently got a k800 and tbh its perfect, use the camera loads.
|
VegasPhil
Premium Member
Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Offline
|
Why can't I blag o2 to upgrade my Tariff?! 
Corsa 2.0 16v Vegas - Sold
|
Jules
Member
Registered: 26th Nov 04
Location: Ipswich, Suffolk Status: Happy
User status: Offline
|
Speak to the retentions people rather than the upgrade department - they are the people who want you to stay and have more options avaliable to you.
|
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
|
quote:
Originally posted by Jules
Speak to the retentions people rather than the upgrade department - they are the people who want you to stay and have more options avaliable to you.
Will this work even if you're on PAYG?
|
Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
|
No it wont Deano
Carl, there isn't a better all rounder out at the moment.
N95 is the one that most people suggest but its carrying a price tag & its hard to blag a good deal
Maybe just see what they can do on a silver K800? I really like the silver version 
I've not tried calling them yet, going to have to wait untill the 22 May
|
Robbo
Member
Registered: 6th Aug 02
Location: London
User status: Offline
|
Yep agreed on the K800i... still an absolutely top drawer 'phone, does everything and still looks top... few better out there IMO
|
paul.mitchell1984
Member
Registered: 31st Aug 06
Location: Wakefield
User status: Offline
|
i upgrade every 9 month thy wont do it any sooner for a 12 month contract this is due to me spending stupid amounts of money on my phone
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
I think i'm going to wait a bit until the n95 is a bit older then, i like to have a different phone every year, only on a 22 quid a month contract too so not got that much leverage to barter with, i'm sure retention will know that it is hard to get a better deal from elsewhere which isn't going to help.
|
Lupogti
Member
Registered: 13th Jun 06
Location: Staffordshire
User status: Offline
|
whoops, i just started a thread up about this but didnt see this one. im gonna ask orange to upgrade to an N95 9 months into my 18month contract, if they say no im gonna pay the next 9 months of £25 line rental, £225, cancel the contract and get it Free on a new contract with O2
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
you can get it free on a new ontract with o2? how much is that a month? that will help do the deal i'm sure.
|
deano87
Member
Registered: 21st Oct 06
Location: Bedfordshire Drives: Ford Fiesta
User status: Offline
|
On the o2 website, do get the N95 for free, you needed a £50 month contract or something stupid.
Again, according to the website.
£25 tariff = £199.99
£35 tariff = £89.99
£50 tariff = £Freeeeee
|
Carl
Member
Registered: 9th May 04
Location: Jimmy Bennett's la la land.
User status: Offline
|
quote:
Originally posted by deano87
On the o2 website, do get the N95 for free, you needed a £50 month contract or something stupid.
Again, according to the website.
£25 tariff = £199.99
£35 tariff = £89.99
£50 tariff = £Freeeeee
I had to pay 80 ish last time but they knocked so much off a month off my bill so it equated to 50 iirc, only on a 20 quid tarif though 500 mins and texts free, so not sure how i'm going to say i've found a better deal! What are the other operators doing as a package on the n95?
|
Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
|
Carl, its free on T-mobile flext 50. Just tell them that your mate works for them & he can add you as a "friends & family member" (gets you 50% off)
Thats £25 a month & a free phone
Or, its about £80 for the phone on flext 35 (so that would be £17.50)
A lass I work with has been told if she pays £80 she can have a N95. Her line rental is £17.50 a month
|
Matt H
Member
Registered: 11th Sep 01
Location: South Yorkshire
User status: Offline
|
PS
If they say they can't do it or if they offer you less, ask for your PAC code. If you don't use it then it'll not alter anyhing on your contract. Sometimes this makes them think you really are about to leave & they do you lots
Thats how I got my 8800 free after 8 months of my contract
If its not in stock get the dates. Make up that your going away & that you can wait till you get back.
Blagging O2 is fun 
|
