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Author Claiming for damaged parcel royal mail, anyone done it?
GT4Brody
Member
Registered: 26th Sep 01
Location: south
User status: Offline
27th Feb 07 at 09:21   View User's Profile U2U Member Reply With Quote
Sent an item, has got damaged in post, have proof of posting etc, pics of damaged item. was only standard parcels no extra insurance so maximum insurance payout is 35 i think which is ok.
Just wondering if anyoine else has had any success claiming? and if so how long did it take for money to arrive?
drunkenfool
Member
Registered: 7th Feb 03
Location: Hereford Drives: Audi R8 V8
User status: Offline
27th Feb 07 at 11:10   View User's Profile U2U Member Reply With Quote
I claimed money back for a missing parcel, i sold a series of friends on VHS a few years ago which went walkabouts and I managed to get the money back. I thinki it took a couple of weeks, but it was a good few years ago now!
Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
27th Feb 07 at 12:35   View User's Profile U2U Member Reply With Quote
shouldnt accept the parcel when its delivered if its damaged, or atleast get delivery guy to take note that its damaged.
VegasPhil
Premium Member

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Registered: 16th Jan 05
Location: Fareham, Hants Drives: Octavia VRS
User status: Offline
27th Feb 07 at 12:42   View Garage View User's Profile U2U Member Reply With Quote
You might get it eventually. Royal Mail tend to be a bit useless TBH.

Corsa 2.0 16v Vegas - Sold
boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
27th Feb 07 at 19:57   View User's Profile U2U Member Reply With Quote
i am currently claiming for a parcel which went missing due to them being so shit

Filled in their forms etc, got a letter back then stating "reply within 5 days with a full description of the item size what it was etc" so now waiting for my money - cant see them paying out though yet i spend a fortune with them sending ebay parts off
Welsh Dan
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Registered: 23rd Mar 00
User status: Offline
27th Feb 07 at 20:05   View User's Profile U2U Member Reply With Quote
Max will be £32. We're currently dealing with claim forms from 16th Feb, so we're just under two weeks behind. If you put a claim in now, you'd be looking at getting the money in 3 weeks or so.
Ludacris Turbo
Member
Registered: 28th May 04
Location: High Green, Sheffield
User status: Offline
27th Feb 07 at 20:08   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by boyracer2002
i am currently claiming for a parcel which went missing due to them being so shit

Filled in their forms etc, got a letter back then stating "reply within 5 days with a full description of the item size what it was etc" so now waiting for my money - cant see them paying out though yet i spend a fortune with them sending ebay parts off

..........
boyracer2002
Member
Registered: 10th Aug 02
Location: West Yorkshire
User status: Offline
27th Feb 07 at 20:59   View User's Profile U2U Member Reply With Quote
sorry postman pat but thats how it is

but then again their not too bad at times either

 
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