Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Basically, I went out for a meal to a new restaurant that opened yesterday with the mrs.
I ordered a monster sized burger and had it topped with bacon and cheese 
BUT I was eating it and all of a sudden 'bang', my back teeth were killing me as i'd bit down on something solid, so I then spat it out over the table and had a rummage through the burger to find a green shard of glass measuring about 0.5cm x 0.5cm 
I took some pics and reported it to the manager who came for a look, almost seeemed like he'd seen it happen before  He didn't charge for any of the meal (wouldn't have paid anyway) but where do I go from here? Do I get my dentists bill paid for because i'm gonna have to go get my back teeth sorted now 
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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contact the CAB, ask them for advice
I would take photos, write to the head office of the company (brewsters, beefeater etc) with a copy of your dentist bill and ask them to cover it, also tell them you will be seeking legal advice for the damage to your mouth
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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yeah as Ally said, just go to the CAB and they'll advise you on the best way to go about it.
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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I would of gone mad brett  proper mad, seeing as when we went to the harvester and our food was cold i winged like an old woman and had the whole meal refunded
Seriously, how bad is ur mouth?
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ed
Member
Registered: 10th Sep 03
User status: Offline
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Glass in the food? Thats rediculous. Do they not know how dangerous that is? Sounds like they tried to fob you off with a free meal.
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Ally
Member
Registered: 2nd Jul 03
Location: Pontypool Drives: a Skoda
User status: Offline
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Aye, trying to keep u quiet Brett!
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by ed
Glass in the food? Thats rediculous. Do they not know how dangerous that is? Sounds like they tried to fob you off with a free meal.
That's just the thing, had I swallowed it and been in hospital (and not died) I could be entitled to thousands, but because I didn't swallow it I get my meal for free. A bit shit isn't it
Cheers for advice guys, i'll take a look at the CAB website at lunch 
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by Ally
I would of gone mad brett
I didn't even go mad tho, i'm quite a chilled out person normally and takes a bit to push me over the edge
I was shocked more than anything, I know a lot of people would've gone off on one and I assume the manager knew this, hence why he came and sat next to me and tried to be my buddy
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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lucky you didnt swallow it.
how the hell did they manage to get a bit of glass in your food
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Cosmo
Member
Registered: 29th Mar 01
Location: Im the real one!
User status: Offline
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what restaurant was it...so I dont go there!!
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Doug
Member
Registered: 8th Oct 03
User status: Offline
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So the burger had some bite to it
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by Cosmo
what restaurant was it...so I dont go there!!
Lord Sheldon Arms, Ashton Moss, Ashton-U-Lyne, Manchester
Only been open 2months or so. Bad start i'd say.
The manager actually just called me to apologise, apparantly the supplier is coming to pick up the food with the glass in today to investigate. He also wants to to get back to him with details about my teeth.
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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Supplier got back to the manager, results were inconclusive as you'd expect, so nobody is admitting liability.
He's offered me and the mrs a free meal...cost him a whole £5 won't it
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AuroraSport
Member
Registered: 5th Mar 05
Location: Norfolk Drives: Audi B5 S4 Avant
User status: Offline
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thats really bad what a cheeky offer
had any advice from the CAB?
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mwg
Member
Registered: 19th Feb 04
Location: South Lakes
User status: Offline
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go to the papers
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mav
Member
Registered: 19th Jun 01
Location: Scotland
User status: Offline
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thats shocking glass in food....
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topshot_2k
Banned
Registered: 1st Dec 03
Location: Northampton Drives: Pug GTi-6
User status: Offline
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trading standrds? CAB? Papers?
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jamied
Member
Registered: 27th Oct 03
Location: Marbella,Spain Drives: C63
User status: Offline
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restaurant where I work had trouble with this last year, and it turned out it was this cock who was pissed at job threw a wine bottle agianst wall and bits of glass went into steak pie that was cooking below. it only came out after a couple of complaints but was never proven it was him, apart from big dent on wall  They got sued twice over that.
[Edited on 27-11-2006 by 306CORSA]
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Brett
Premium Member
Registered: 16th Dec 02
Location: Manchester
User status: Offline
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quote:
Originally posted by 306CORSA
They got sued twice over that.
What was the outcome of those
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All Torque
Member
Registered: 17th Nov 05
Location: Milton Keynes Drives: Ford Focus TDCi
User status: Offline
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quote:
Originally posted by topshot_2k
trading standrds? CAB? Papers?
I would.
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