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Author Ebay dlilemma, think i have been screwed!
GT4Brody
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Registered: 26th Sep 01
Location: south
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30th Oct 06 at 12:50   View User's Profile U2U Member Reply With Quote
Basicly i bought an armrest for my bmw for 95 off some guy that breaks bmws with quite good feedback. he described the item as very good condition, when it turned up it wasnt it was filthy and wouldnt clean up properly had scratches and a few chips.
I emailed him and he said if i send it back he well give me a refund, fine i thought. so is sent it back (stupidly standard parcels unisnsured and not recorded) he is now saying he hasnt recieved it and it been about 3 weeks.
i am sure he is lieing, but cant prove otherwise as i have no proof of posting etc. Not sure what to do now as i am over 100 out of pocket and am furious that he has stitched me up.
Any serious suggestions please?
p4uls corsa
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Registered: 2nd May 05
Location: BRADFORD
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30th Oct 06 at 12:53   View User's Profile U2U Member Reply With Quote
how did you pay?

if it was through pay pal, you can claim your money back through them.
Eck
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Registered: 17th Apr 06
Location: Lundin Links, Fife
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30th Oct 06 at 12:54   View Garage View User's Profile U2U Member Reply With Quote
Tbh mate not much you can do. You should of got recorded delivery as there is no way you can prove he has got it really.
jaffa
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Registered: 27th Mar 00
Location: Stoke-on-Trent
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30th Oct 06 at 12:59   View User's Profile U2U Member Reply With Quote
you not got the receipt from the post office

I sent a ebay item standard parcels and the bloke claimed it was broken when recieved. sent him the receipt for him to claim as standard parcels are insured up to £28.
GT4Brody
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Location: south
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30th Oct 06 at 13:00   View User's Profile U2U Member Reply With Quote
thats a point paul, just wonder if they well say i should have got proof of postage as eckman says, could try it though i suppose.....
abdus
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Registered: 23rd Feb 06
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30th Oct 06 at 13:00   View User's Profile U2U Member Reply With Quote

If he claims via PayPal and the seller asks him to send the item back?

I guess you've lost everyhting here. But still try it via PayPal (very little chance)
Eck
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Registered: 17th Apr 06
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30th Oct 06 at 13:00   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by jaffa
you not got the receipt from the post office

I sent an* ebay item standard parcels and the bloke claimed it was broken when recieved. sent him the receipt for him to claim as standard parcels are insured up to £28.


tbh I don't think that'll help at all mate because if its not recorded, then one of the postmen could have easily swiped it.
jaffa
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Registered: 27th Mar 00
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30th Oct 06 at 13:01   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Eckmcmann
quote:
Originally posted by jaffa
you not got the receipt from the post office

I sent an* ebay item standard parcels and the bloke claimed it was broken when recieved. sent him the receipt for him to claim as standard parcels are insured up to £28.


tbh I don't think that'll help at all mate because if its not recorded, then one of the postmen could have easily swiped it.


does that not cover items lost in the post?

http://www.royalmail.com/portal/rm/jump2?catId=400028&mediaId=400031

[Edited on 30-10-2006 by jaffa]
_Allan_
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30th Oct 06 at 13:02   View User's Profile U2U Member Reply With Quote
Pitty you didn't take out the extra compensation you can do with standard parcels. It's not much more
GT4Brody
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Registered: 26th Sep 01
Location: south
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30th Oct 06 at 13:03   View User's Profile U2U Member Reply With Quote
Unfortunately jaffa, the women in the post office screwed up as she was new and didnt give me the reciept and i forgot to ask, hence the dilemma. i know the date it was posted and the postcode but post office reckon there is no way of checking and getting number
Eck
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Registered: 17th Apr 06
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30th Oct 06 at 13:03   View Garage View User's Profile U2U Member Reply With Quote
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.
_Allan_
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Registered: 24th Mar 04
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30th Oct 06 at 13:03   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by jaffa
you not got the receipt from the post office

I sent a ebay item standard parcels and the bloke claimed it was broken when recieved. sent him the receipt for him to claim as standard parcels are insured up to £28.


It's the sender that has to make the claim though
abdus
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Registered: 23rd Feb 06
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30th Oct 06 at 13:03   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by _Allan_
Pitty you didn't take out the extra compensation you can do with standard parcels. It's not much more


£100 insurance for an extra £
GT4Brody
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30th Oct 06 at 13:04   View User's Profile U2U Member Reply With Quote
I know Allan and to be honset i usaully do, but as this women was new she was struggling just to send it normally so i didnt bother, really annoyed with myself!!
jaffa
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Registered: 27th Mar 00
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30th Oct 06 at 13:04   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by _Allan_
quote:
Originally posted by jaffa
you not got the receipt from the post office

I sent a ebay item standard parcels and the bloke claimed it was broken when recieved. sent him the receipt for him to claim as standard parcels are insured up to £28.


It's the sender that has to make the claim though


well never heard anything back off him.

made a copy of the receipt and that was it
jaffa
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Registered: 27th Mar 00
Location: Stoke-on-Trent
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30th Oct 06 at 13:05   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Eckmcmann
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.


No idea but it says covered for loss, so
GT4Brody
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30th Oct 06 at 13:06   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Eckmcmann
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.


This is the dilemma i have, things is i must have sent over 100 items standard parcels and have never before had 1 go missing, i know its possible but is highly unlikely, i just know this cock is trying it on as he knows i havent got any proof.
Eck
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Registered: 17th Apr 06
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30th Oct 06 at 13:07   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by jaffa
quote:
Originally posted by Eckmcmann
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.


No idea but it says covered for loss, so


but do you honestly think RM is gonna say "Oh, we delivered it to his door, but here's the compensation anyway"
Eck
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Registered: 17th Apr 06
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30th Oct 06 at 13:08   View Garage View User's Profile U2U Member Reply With Quote
quote:
Originally posted by GT4Brody
quote:
Originally posted by Eckmcmann
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.


This is the dilemma i have, things is i must have sent over 100 items standard parcels and have never before had 1 go missing, i know its possible but is highly unlikely, i just know this cock is trying it on as he knows i havent got any proof.


sounds like that mate. does he stay too far away to pay a visit?
jaffa
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Registered: 27th Mar 00
Location: Stoke-on-Trent
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30th Oct 06 at 13:15   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by Eckmcmann
quote:
Originally posted by jaffa
quote:
Originally posted by Eckmcmann
But how can you prove that is been lost dude? the post office can say it was delivered, he can say it wasn't.


No idea but it says covered for loss, so


but do you honestly think RM is gonna say "Oh, we delivered it to his door, but here's the compensation anyway"


not sure how it works
admit it sounds unlikely but it would of been worth a go if you have the receipt.
end of day if you are clutching at straws its worth a go.

I had two dvds lost from my dvd rental club. sent to me but never delivered, tesco seem to be claiming for them as i had a form to complete come through the other day from royal mail
Eck
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30th Oct 06 at 13:17   View Garage View User's Profile U2U Member Reply With Quote
I agree that anything is worth a shot really, but don't get your hopes up mate
GT4Brody
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30th Oct 06 at 13:18   View User's Profile U2U Member Reply With Quote
yeah unfortunatly he is too far away

i am bascily clutching at straws now jaffa so may well give that a try, thanks...
Welsh Dan
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Registered: 23rd Mar 00
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30th Oct 06 at 17:35   View User's Profile U2U Member Reply With Quote
If you haven't got any proof of posting, you won't get compensation
p4uls corsa
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Registered: 2nd May 05
Location: BRADFORD
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30th Oct 06 at 18:03   View User's Profile U2U Member Reply With Quote
if it was standard packet first class there is no insurance u only get £30 insurance on recorded mail unless u take extra cover and special mail is £500 insurance

u sent it first class normal post they will be no record of item been deliverd or insurance on the item
Welsh Dan
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Registered: 23rd Mar 00
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30th Oct 06 at 18:09   View User's Profile U2U Member Reply With Quote
quote:
Originally posted by p4uls corsa
if it was standard packet first class there is no insurance u only get £30 insurance on recorded mail unless u take extra cover and special mail is £500 insurance

u sent it first class normal post they will be no record of item been deliverd or insurance on the item



All mail is insured to a minimum of £32 if you have a proof of posting.

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