Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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As some of you may know, I recently purchased an N64 from someone off eBay. Now he listed delivery as £9.00 for Royal Mail Special Delivery - guaranteed next working day before 1pm.
He claims to have sent it on tuesday, therefore I should have received it yesterday, but nothing. Today, nothing.
I emailed him to ask and he said he sent it by Parcel Force, and that "it should arrive tomorrow". I replied back querying why he sent it PF instead of Special Delivery.
What are my rights on something like this? Can I request a partial refund on delivery as he sent it a slower cheaper method? Should I complain to eBay or Paypal or something?
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Jake
Member
Registered: 24th Jan 05
User status: Offline
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including packaging?
[Edited on 17-08-2006 by jake]
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City
Member
Registered: 30th Dec 03
Location: Wakefield Drives: Red GSi
User status: Offline
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bad feedback
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Ask him for the tracking number, if he stated to of posted via special delivery there will be a tracking number.
If he says there isnt one, then he either hasn't sent it or he sent it via regular package service, so will only cost about £3 or something, he then pockets £6
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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link to said item?
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Jake
Member
Registered: 24th Jan 05
User status: Offline
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just checked parcelforce. A 2kg package from milton keynes to lancashire and the cheapest they quoted was just over £13 and that was parcelforce 48
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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yes you can report him to ebay, but wait until you get the item
Then report him for excessive postage costs and not abiding to the terms and conditions of the listing
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=320016167073&ssPageName=STRK:MEWN:IT&ih=011
(does that link work?)
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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yes, items stay there for 90 days or something after the auction ends
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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Item does state Royal Mail Special Delivery - request a tracking number, there will be one, if he gets arsey, keep on at him, wait 7 days, then go through the relevant ebay channels & also paypal
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City
Member
Registered: 30th Dec 03
Location: Wakefield Drives: Red GSi
User status: Offline
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quote:
Originally posted by PaulW
Item does state Royal Mail Special Delivery through the relevant ebay quote:
are you fucking blind
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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quote:
Originally posted by City
quote:
Originally posted by PaulW
Item does state Royal Mail Special Delivery through the relevant ebay quote:
are you fucking blind
no
sometimes they list alternative postag methods
twat 
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I will post up when he replies to my email. If he did indeed send it by PF, would it have a sticker showing the price of postage on it like you get with Special Delivery and other things sent through Royal Mail in general?
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PaulW
Member
Registered: 26th Jan 03
Location: Atherton, Greater Manchester
User status: Offline
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even if sent via PF there will be a costing sticker and also tracking ID
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abdus
Member
Registered: 23rd Feb 06
User status: Offline
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No, I don't think on Parcel force it will show up
But you can claim via Paypal and contact ebay because on the listing, it clearly states that delivery is 1 working day
If posted on tuesday, it should be guaranteed delivery by 1pm the next day
Contact ebay on this part, you paid for a service but didn't meet expectations
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John
Member
Registered: 30th Jun 03
User status: Offline
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quote:
Originally posted by abdus
No, I don't think on Parcel force it will show up
But you can claim via Paypal and contact ebay because on the listing, it clearly states that delivery is 1 working day
If posted on tuesday, it should be guaranteed delivery by 1pm the next day
Contact ebay on this part, you paid for a service but didn't meet expectations
It clearly states
Sellers are not responsible for delivery time
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Yes and if you actually read the advert it states ROYAL MAIL SPECIAL DELIVERY.
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John
Member
Registered: 30th Jun 03
User status: Offline
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I'm not disputing that fact.
I'm just saying to abdus that the length of time can't be blamed on the seller.
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Shelly
Premium Member
Registered: 15th Nov 00
Location: Lancashire Drives: Astra H VXR
User status: Offline
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I ordered some stuff off ebay late yesterday afternoon and they arrived this morning. Iw as well impressed.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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In this case it can, as he did not send it via the means that was advertised. i.e. I paid for next day delivery by Special Delivery, he didn't send it that way, therefore I feel I am entitled to complain and possibly get some sort of reimbursement on the P&P costs.
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Email reply:
hi sam
my fault i have listed the wrong postage the package was to heavy to send first class special delivery and was posted standard parcel. sorry for the confustion but you should recieve very soon, with regards --rob--
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MikeLamb
Member
Registered: 23rd Sep 03
Location: Crowthorne Drives: Veccy SRI
User status: Offline
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He lives in Yateley, thats only like 25mins from you! You should have picked it up!
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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Where is Yateley near? I never even heard of the place... 
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kz
Member
Registered: 9th Aug 02
Location: Southend, Essex Drives: Mini Cooper S
User status: Offline
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quote:
Originally posted by Sam
Email reply:
hi sam
my fault i have listed the wrong postage the package was to heavy to send first class special delivery and was posted standard parcel. sorry for the confustion but you should recieve very soon, with regards --rob--
so is he gonna give you some money back!?
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Sam
Moderator
Premium Member
Registered: 24th Dec 99
Location: West Midlands
User status: Offline
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I'm not sure if I should ask for some money back now? He claims in his email the type of postage was selected in error?
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